Case study: Privacy preserving genome wide association studies powered by Duality
How to pool together large amounts of data from different entities, privately and securely, to provide the basis for accurate data discovery and analysis.
White Papers
E-book: Knowledge is power – the role of AI in building loyalty in finance
Answering the question of what, despite changing times and expectations, the key to success is.
Osterman research report: privacy compliance in the US, status and progress in 2022
The emergence of new privacy regulations in the US and recommendations for the next wave of compliance.
White paper: Inter-bank privacy enhanced information sharing – fraud detection and prevention
The use of privacy-enhancing technologies that enable banks to share customer account and device information.
White paper: State of customer experience in financial services
Insight on the shifts driving the CX priorities and practical information on how best to address them.
White paper: Next-level digital transformation in banks
How to transform the customer banking experience to compete in today’s always-on digital economy.
White paper: Three ways to improve branch performance with workforce optimisation strategies
Ensuring that your branch workforce is optimised is an essential part of managing today’s challenging banking environment.
White paper: Frictionless cross-border payments – alternatives to correspondent banking
Volante and Aite address the importance of capitalising market opportunities in this free white paper.
White paper: Building reliable and secure fintech systems in 2022
Helping bridge the gap in shared knowledge and understanding between tech teams and business leaders.
White paper: How customer lifecycle intelligence can help every bank & FSI become digital future ready
Banks and financial institutions (FSIs) have accelerated their digital transformation efforts in the last two years, investing vast amounts of capital (both financial and human) into data analytics, process automation and modern technologies all in an effort to improve the customer experience, whilst reducing cost to serve and meeting the demands of a rapidly evolving […]
White paper: Anti-money laundering regulations in 2022
A closer look at some of the changes in the AML regulatory landscape in seven countries around the globe.
White paper: Real-time payments – the exciting state of the union
An update on the state of RTP in the US, based on Aite-Novarica Group’s in-depth research.
White paper: Real-time integrated payables – the killer use case for RTP
This extensive report is an update on the state of RTP in the US and the evolving opportunity landscape.
White paper: Accelerate! Digital transformation in wealth management
A fresh insight into how financial institutions adopt new strategies, brought to you by Celent.
White paper: Customer experience in the new reality – challenges for banking ecosystems
Learn what your business customers’ needs are in the new digital reality and how to respond to them.
White paper: How insurers can build better relationships with their customers
Researching behavioural trends amongst insurance prospects and clients, especially throughout the pandemic.
White paper: To buy or to build – which is the best path for digital transformation?
An actionable roadmap for approaching any major digital transformation journey.
Solution brief: Arkose Labs for fintech
Arkose Labs bankrupts the business of fraud by sabotaging attackers’ ROI and making it uneconomical to attack you.
White paper: 8 trends fuelling account takeover attacks on fintechs
How fraud and security teams are navigating the increasingly complex threat landscape.
White paper: The innovator’s guide to the digital-first contact centre
Social and messaging are well on their way to become mainstream contact centre channels.
E-book: Next-gen cloud contact centres
How a next-gen cloud contact centre can help you deliver the experiences your customers demand.
White paper: Cloud contact centres for financial services – delivering agility and superior CX at scale
Enabling financial services organisations to stay agile and elevate the customer experience.
Forrester white paper: The total economic impact of RingCentral Contact Center
Delivering a better customer experience and improve agents’ productivity and work environment.
FinTech Futures Reports Calendar 2022
Position your brand as a thought leader and a trusted industry expert. Throughout the year FinTech Futures’ experienced editorial team publishes a series of comprehensive reports, providing an independent expert view on the industry, including analysis of key topics and in-depth insight into future trends. Designed to address research objectives across the banking and fintech […]
White paper: Seven trends that will shape the future of the financial services industry
Why financial institutions need a modern consumer identity and access management (IAM) solution.
eBook: Unlock the power of digital identity in financial services
Help customers, workforce, trusted third parties and partners safely access the connected finserv ecosystem.
White paper: Digital identity management – the foundation of successful financial services
Success today requires platforms designed to deliver innovative omnichannel experiences.
ServiceNow & Accenture white paper: How digitisation is driving bank M&A and improving performance
Find out how digitising operations can bring enormous efficiencies.
Research paper: Transforming the banking experience through digital growth
Learn how to transform the customer experience and the risks associated with doing so.
Industry outlook report: Joining the great race
How financial institutions are transforming operations to secure their place in the future of the banking ecosystem.
White paper: Top three frauds in online banking and how to prevent them
Dissecting digital scams in-depth, showcasing the most important examples and the relevant technical details.
White paper: Video banking – delivering the full potential of next-gen customer service
Discover how next-generation video banking can keep your member satisfaction high, minimise call handle time, and reduce complexity.
White paper: Accelerating P&C insurance sales with digital customer service
The Property and Casualty (P&C) insurance industry is being dramatically transformed by digital technologies.
Case study: Meeting CU members where they are with virtual branches
How Unitus CU achieved a higher satisfaction rating for its “virtual branch” than any physical branch experience.
Aberdeen Report: Customer operations in financial services – how to maximise client value and optimise efficiency
The findings from the survey of 218 financial firms, highlighting best in class customer operation programmes.
White paper: Five key qualities of a successful AML compliance programme
An effective AML compliance programme will protect your company from regulatory fines and prosecution.
Guide: The X factor – why KYC isn’t enough
Fighting fraud and financial crime doesn’t end at onboarding.
Report: “Fintech vs Fintech”? The rise of digitalisation in banking
FinTech Futures launches its latest report looking into the changing nature of digital technologies in our industry.
White paper: Accelerate financial services innovation
Read this e-book to discover the benefits of Open Source hybrid cloud technologies financial services organisations.
Technical brief: Scalable, actionable anti-money laundering infrastructure
Open source AML solutions offer lower costs, rapid technology evolution, and broad community-based innovation.
