Global digital payments growth in the pandemic and beyond
The pandemic compressed decades’ worth of transformation and digitisation into the space of several months.
Industry Comment
Three roads to banking platforms
Banks must move quickly – the first mover is best positioned to win in a business where the winner takes all.
Legacy systems in banking: the major barrier for digital transformation
Modernisation of the core banking system is exactly where the transformation journey begins.
Thinking net-zero
Every bank, fintech, and financial institution should now be looking to prioritise ESG and net-zero initiatives.
Impostor syndrome lite
The world is not divided between those with self-doubt and self-assurance. But if it was, I would pick the doubters any day.
Financial advice and social media: what does it mean for the future of fintech?
It is up to financial services companies to help identify trusted resources for financial advice.
Is customer experience at the centre of your digital transformation strategy?
To compete with fintechs, it’s best for banks to start with the customer experience and work backward.
A revolution in the making: how digital transformation is changing P2P payments
The pandemic has accelerated P2P payment developments which are shaping customer experience in new ways.
Open banking’s failure
The impact of open banking is on the scale of the industrial revolution. It just needs time to fully play out.
The power of CX: Helping banks redefine their role in society
Evlovers place consumers at the heart of their approach, above profits.
Making the numbers dance
Numbers are always true. But they don’t always mean what you say they do.
How blockchain and cryptocurrencies can deliver financial inclusion for Africans
The uptake of blockchain and crypto has been growing in Africa, driven by the economic climate on the continent.
Can super apps save the day for SMEs and their banks?
Digitisation needs to be at the heart of the next wave of SME banking services.
Biometric bias in the transgender and non-binary community
Organisations have a responsibility to recognise bias in their technologies and work to adapt models.
Aligning the finance industry with the Greta good
Let’s dive deeper into what the finance industry can do to help tackle climate change.
Privilege makes for bad leadership
Here’s a fun fact for you: no matter who you are, most of the world is not like you.
Reimagining business models for a post-COVID banking future
Banking was already in the throes of change when the pandemic hit, but how does the industry recover?
The fintech SPAC boom: could London be next?
The FCA has made changes to promote investor protection and make SPAC deals more accessible in the UK.
Paving the way for the open finance revolution
There are still significant obstacles hindering widespread open banking implementation.
How Danske Bank had to change to support start-ups
A look at how Danske Bank changed how they did business to support start-ups.
Banking for mental health
For traditional banks, there is clearly more that can be done to help those suffering from mental health issues.
Incumbents vs fintechs: harnessing the power of digital technology
Digital technology is driving change in every major industry in our economy, and especially in finance.
Does the fintech industry have a drinking problem?
To create an inclusive workplace, you should cater to the needs of all employees.
Live now, pay later
I’d love to see the excitement caused by BNPL stretch to areas where lending is desperately needed.
The top three community banking trends for 2022
These are the top trends in community banking that leaders should look out for in 2022.
What it takes to fight financial crime with AI
AI can play a strong part in combating fraud, but firms need to have the right groundwork in place.
BNPL: The now and the later
How can the BNPL industry do more to protect consumers and help the world we live in?
The law of unintended consequences
I’ve been spending a lot of time thinking about programmable money. And this stuff scares me.
Collaboration and the reinvention of banking and financial services
Banks and FIs should look to enable innovation through collaboration with the larger financial ecosystem.
Why PostgreSQL meets fintech database demands
How to get the best out of your database and to ensure your PostgreSQL deployment is stable, secure, and performant.
The importance of democratising online trading
The growing number of new traders is a reminder that online trading cannot remain exclusive to an elite group.
Sibos 2021: Banking beyond Covid-19
Covid has changed the world, and now we have to pick up the pieces and deal with the aftermath.
Sibos 2021: Connecting with customers is key to digital transformation
Banks should adopt a client-centred approach to their services to forge a deeper relationship with customers.
Digital transformation in asset management – obstacles for fund administrators
Fund administrators are struggling to keep pace with digitalisation thanks to some notable obstacles.
Finding out about finfluencers
People are turning to influencers on social media for guidance on everything, including finance.
If I had a penny…
If we’re going to talk about inclusion, don’t talk to me about current accounts. Talk to me about money.
UK government overreliance on old tech is a wake-up call to finance
A recent report shows the UK government spends £2.3 billion a year patching up old systems.
UK sanctions enforcement: fintech in the spotlight
Fintechs cannot afford to neglect sanctions compliance and should ensure they understand their obligations.
Have you made these five transformational tweaks to your self-service channel strategy?
A modern ATM fleet equipped with innovative new features and cash recycling technology is essential.
B2B BNPL: how data can drive more financial flexibility
BNPL is the norm when it comes to B2B transactions, but should corporates look to be more flexible?
