The silence of the lambs
Don’t just avoid difficult conversations in the hope that something will change. Talk. Build trust.
Industry Comment
Why embedded finance is the next big thing
Embedded finance has already started to streamline financial processes in both consumer and business commerce.
ESG and fintechs: how firms are benefiting from an ESG focus
Financial services firms have many ways to advance ESG goals while providing valuable services.
How new technology is changing the face of fraud detection in neobanks
AI and ML are key to not just recovering from, but actually preventing fraud before it begins.
It all started with a book about monkeys
Maybe you should take your team out of the office to do something small and impactful for a few hours.
How fintech can boost financial inclusion for Latin American SMBs
Fintech can give SMBs better access to financing to encourage progress and development.
Making cross-border payments more transparent
Everyone deserves transparency when managing their money, and the confidence, control and security this brings.
Citi plans to scale global e-commerce payments platform to 30 countries
Spring by Citi enables the bank’s institutional clients to accept consumer payments online.
A panel, a chat, and confirmation that ESG is a tough nut to crack
I recently attended a hackathon at Finovate Europe focusing on ESG in the financial services industry.
Où est la boulangerie?
When you ask me a question, help me pitch my answer at the right level. That’s the point of communication.
DevOps: how utilising automation can help financial institutions get ahead
Financial institutions need to embrace digital transformation to keep pace in a highly competitive market.
How lessons from the FBI email hack can stop businesses banking on the wrong strategy
Much like the FBI, banks are highly regulated and trustworthy, making them an attractive target to hackers.
Why is digital customer onboarding so important in banking?
To offer a competitive onboarding process, most banks will need to acquire a new level of technical flexibility.
The evolving cyber threat landscape in 2022 and how fintechs can mitigate risk
Companies that operate in the financial services/fintech arena are, of course, top targets for cybercriminals.
Banking for net-zero homes
Banks can make a significant difference to the planet, to their customers, and ultimately to their bottom line.
Who owns the client?
Change the way you book revenue and you’ve transformed the way clients are treated forever.
It’s time for banks to take responsibility for their ESG data
In the wake of COP26 last year, the ESG regulatory agenda is advancing at pace.
A history lesson: what’s holding fintech back?
When boardrooms and C-suites represent the rich diversity of the broader population, companies perform better.
Cross-border payments – do they have to be so complex?
Cutting out complexity and risk from cross-border payments is key to boosting global trade and facilitating economic recovery.
How embedded finance can help brands cater to the needs of Gen Z
Payments are now just as important to brand identity as top-of-funnel activities like advertising.
Making the world an ‘appier place
The outlook for apps is a happy one, and brands are finally starting to lean into their potential.
Payments for good – promoting financial inclusion
Vijay Oddiraju, CEO of Volante Technologies, looks at ways the payments industry can provide the rails for inclusiveness.
Today is just Thursday, and that’s the point
Stand up for something. Stand for something. And tomorrow, do it again.
Demystifying the Indian BNPL market
India is primed to be the largest BNPL market in the world with a massive addressable population.
Building a high-growth fintech shouldn’t come at a high human cost
Fintechs can set themselves up for success with a strong work culture that is compatible with long-term growth.
What The Beatles can teach us about open banking payment adoption
Open banking payments globally look set to have their own ‘Beatlemania’ moment.
Banking for the good times and the bad
Banks should be proactive in helping us manage our money better in the good times and the bad.
Caveat emptor
Give praise where it’s deserved. Give it publicly. Give it as often as it’s earned. And don’t add conditions.
Disrupting the status quo: how low-code process automation can accelerate hyperautomation
Hyperautomation allows employees to focus on core business processes that provide more value.
Collaboration between banks and fintechs can bring faster speeds to the international payments space
Collaboration has driven considerable innovation in the international payments market in recent years.
Can carbon coins help reduce your carbon footprint?
Connecting government accreditation and crypto can provide a viable alternative to carbon offsetting.
What happens after you leave the room?
Alignment is an ongoing dialogue that continues long after you’ve left the meeting room.
Why instant loans are catching fire with fraudsters
Fraudsters are now increasingly finding clever ways to exploit this innovative form of financing.
Driving innovation in finance through trustworthy AI
Artificial intelligence (AI) is fast becoming an essential tool for the financial services industry.
Five ID verification predictions for 2022
ID verification experts take a look at the top industry trends for 2022.
Banking on spreadsheets
Banks and fintechs need to step up their game to serve customers better when it comes to money management.
A banker goes a-banking, volume 8: the grateful dead
I’ve recently had some trouble proving to my bank that I am, in fact, alive.
Five open banking trends that are paving the way for a new financial experience
Let’s take a look at how the landscape for open banking and fintech is evolving.
The carbon cost of technology and what to do about it
Banks and fintechs should understand how much energy they consume to make better informed decisions.
My favourite place
It’s not ‘doing the right thing’ if you only do it occasionally. You need to maintain high standards every day.
