Industry Comment


What does the new iPhone X mean for mobile banking?

Mobile banking is nothing without mobiles, and as Apple leads the way in innovation it provides opportunities for banks to do things differently too. So, with the launch of the iPhone X, what is next for mobile banking in a world that can’t get enough of phone upgrades?

Why financial services should be terrified of dispensing wealth management robo-advice

Robo-advisors are software programmes that provide financial advice with minimal human intervention. Software has been providing advice for half a century, from portfolio management to trading strategies to currency management, and more. The novelty is providing robo-advice direct to consumers. Robo-advice costs less than “bricks & mortar & human” services, hopefully harvesting a bigger market. […]

Wealthtech is coming to the High Street

For those in employed in financial services, technology has always been important – integrated systems for operations and execution have been with us for decades. But to the banking customer at a High Street branch the advances in technology may not be obvious. However, slowly and surely innovations from the fintech sector are filtering down to the mass-market.

Bring on the money drones

Following testing by Russia’s largest bank, Sberbank, to deliver cash to clients using a custom-made drone, the arrival of more frequent cash deliveries by drones look to be just around the corner, with reports suggesting as early as the end of 2017.

Improving operational efficiency through digital transformation

With increasingly demanding customers, and competition from fast-growing fintech companies, banks are facing new pressures to digitise their offerings. Developing new software is key, but finding a reliable means to quantify the productivity of software teams and quality of code is increasingly difficult. How can banks be sure they are getting a reasonable output from the large investments they make in software engineering?

Banks going Kodak

When was the last time you visited a bank branch? While the rise of the internet, banking shifted the customer interaction from the branch to the web, the business was still owned and run end-to-end by the bank and at lower cost. For a few years now, the landscape has altered significantly bringing Kodak to […]

How millennials are shaping the future of payments

For the millennial generation, paying for a latte using a contactless card, transferring money to a family member or friend online or buying a pair of trainers with “one click” has become the norm. This generation has not only shaped and driven the payments revolution, but is also playing an active role in developing a lot of the payment technologies emerging today.

Did Apple Just Reinvent Retail Again?

Forget facial scans or a watch that’s not tethered to the phone. If you’re a bank or payments company, you’d best be looking at Apple’s plans for the transformation of retail.

What You Need to Know about Pa.’s Money Transmitter License Changes

The introduction of new bond requirements for money transmitters in Pennsylvania is in line with an overall trend across states to enforce stricter conditions on money transmitter license holders and applicants. See what the licensing requirements mean for your business.

Factors in the Long Wait for EMV and Contactless in the U.S.

As some celebrate 10 years of contactless payments, Bastian Knoppers discusses why cards (not mobile wallets) are still king outside the U.S. and what it will take for the U.S. to catch up to the rest of the world on tap-and-go payments.

Top 5 Best Challenger Banks: Spotlight Profiles

Our Top 5 Challenger Bank spotlight series is complete. Get to know the challengers—Cashplus, Varo Money, Revolut, Capital on Tap and Fidor Bank—looking to shake up the status quo with tech and a superior customer experience.

Fintech: beware the fake news

In every aspect of life, sentiment overshoots. We overbuy and oversell securities. The political pendulum swings from left to right. Shops run out of ultra-fashionable goods only to heavily discount excess stock a couple months later. Ben Robinson, chief strategy officer at Temenos, explains how this is not a new phenomenon, but has got worse […]

Top 5 Best Challenger Banks: Fidor Bank

Our final spotlight article for our Top 5 Best Challenger Banks list is the only actual bank in the bunch. See how Germany-based Fidor Bank stacks up against the high street banks and its nonbank competitors.

Keys to Selecting Development Partners for Your Payments Project

It’s hard to imagine a fintech or payments company that today doesn’t have at least one key business initiative hinging on some kind of software development. Before you sign on the dotted line with a developer, here’s what you need to consider.

Top 5 Best Challenger Banks: Varo Money

“There’s a reason that the bank of the future hasn’t been created yet—it’s extremely difficult,” says Top 5 Best Challenger Bank Varo Money. See if you think they’ve got what it takes to rise to the challenge.

Simplify Back-to-School Season with E-Payments

Prepaid cards and alias-based payments that rely on email or mobile phone numbers can offer students and colleges and universities significant benefits over traditional check disbursement of financial aid.

Cybersecurity progress will require speaking the right language

Elizabeth Denham, the UK’s information commissioner, made an astute point when she recently called for senior bank executives to get the same cybersecurity training as front-line staff, following the global WannaCry ransomware attack. But implementing the kind of comprehensive cyber defence strategy which includes such training will require a monumental culture shift at the top.

Is Your Wallet Ready for 2020?

It’s safe to say mobile is just getting started as a payments form factor, but don’t chuck your plastic cards just yet. Personalization, including QR codes, can boost usage and help you stay top of wallet.

Physical containers – reused in novel ways. Does that include nextgen branch offices?

With standards as simple as what we see with shipping containers, creative folks will begin considering options for almost anything that can benefit from these containers being mobile. The user experience that today we enjoy with mobile devices has changed the very heart of today’s data centre even as we see on-premise IT moving to clouds. Couldn’t a case be made that such flexibility be embraced even more aggressively in the future and couldn’t that change the very way we view banking as it continues to transform?

P2P Payments Push Forward

In the P2P showdown, who will be left standing? See how early entrants like Venmo and Square Cash stack up against Zelle and Apple.

How Banks Can Attract More Millennials

Take a lesson (and an infographic) from the Ohio University School of Economics on how to approach millennials and turn them into lifelong customers.

Getting to experience thinking

“We’ve got a great idea we think you’re going to love.” Despite its manifest flaws, this is the approach that has long dominated the development of new products and services. While introducing products that people love is an exemplary goal, real omniscience has proven to be distressingly rare.

New in regtech: digital ID verification

It’s no secret that increased regulations are a significant pain point for commercial and community banks. According to Thomson Reuters Global Cost of Compliance 2016 Survey, more than one-third of participating financial institutions reported spending at least an entire day each week keeping track of regulatory changes. The good news? Regtech, or regulatory technology, is […]

Digital currency: the future or the biggest flop?

From Bitcoins to even newer (and lesser known, but rising) forms of currency, will this level the playing field for people in the future, or is this all just a sham that will die down? As things get digitised, what do we need to know about digital currencies, and does this mark the demise of traditional forms of currencies?

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