Open Banking: much ado about a brave new world
The intent is revolutionary. The path is non linear.
Industry Comment
It’s time to disrupt “disrupt”
Fintech as an industry has a problem with language: namely, we don’t have one.
My top four proactive, disruptive banking process innovations
Four areas where you can make the biggest impact both quickly and in the long run.
What’s driving change and where’s M&A activity in the fintech sector?
A “technological arms race” to digitise processes and drive efficiencies is on!
To keep bigtech at bay, banks should see fintech as friend, not foe
In the face of mounting competition, financial institutions must go a step further to stand out from the crowd.
The world of payments is well and truly open
Open banking and real-time payments are turning the traditional retail banking model on its head. Are you ready?
You can’t always get what you want: digital misconceptions and alpacas
But if you try sometimes, you find, you get what you need. And need is bigger than want.
Is there a role for the branch in the digital world?
What will happen to bank branches as consumers increasingly go digital?
Insurtech and the future of financial modelling
The trio of financial, actuarial and management reporting: technology revolution or evolution?
Five key takeaways from the 2019 State of Digital Sales in Banking Report
Years of digital transformation are now paying off, with over 57% of worldwide accounts featuring digital capabilities.
On feedback and what to do with it
Giving constructive, actionable feedback is not easy. But man oh man is it essential.
Cyber, innovation and society
Cyber risk presents an important test case as to the adaptive capability of insurance industry.
Could graph technology reduce the risk of another economic collapse?
The unprecedented in-depth analysis enabled by graph analytics can produce risk warnings faster and better than ever.
What can banks learn from fintechs about strategic messaging?
To get the level of interest a fintech needs to be successful, a lot of time needs to be spent focusing on messaging.
A banker goes a-banking, volume 2: paper for the stone ages
So I had to go to the bank today. And the day’s surprises began.
Beyond bots: real conversations for a meaningful customer experience
In our rush to digitally transform, it seems we’ve tried to automate the human, rather than humanise technology.
The power of mindset: gender balance in the payments industry
Shaping corporate cultures to be more inclusive and making a positive social impact.
Robotics, bionics and AI: will there be any human underwriting left?!
As technology gets more intrinsically tied into the underwriting process, where does that leave human underwriters?
Seven strategies to crush your self-doubt and take the driver’s seat in your STEM career
It is key women recognise they hold much more power than they think they do.
A five-year crypto plan: here’s what we can expect
Fintechs must stop squabbling with the regulators for real progress to be made.
When getting bad news is your way of knowing you are doing something right
I have been both a witness to and a participant in a conversation about something going wrong.
Sustained innovation: fintech comes of age
Fintechs don’t have to be disruptive to be innovative.
How to ensure your financial institution doesn’t survive past 2030
Free up your staff to work for more forward-looking organisations!
Doomsday musings: banking on the verge of a nervous breakdown
The systems we laboured over will be grandfathered and stuff we don’t understand will become important. Accept it.
The self-service puzzle: strategic touchpoint or point of utility?
Financial institutions have to take their ATM strategy to the next level, and re-examine their investment methodology.
KPIs to measure ROI of a digital bank
Digital influence can be tracked, measured, and would indicate on what the ROI is – positive or negative.
What flat earthers and bankers have in common or “I accept all writing challenges”
Things don’t need you to believe in them to be true or come to pass.
Can COO perform the CFO role using “intelligent automation”?
The introduction of intelligent automation will compel the profession to become more creative.
Four digital and traditional trends in banking in 2019
Don’t discount something because it doesn’t fall strictly into our pro-technology bubble.
The subtle art of holding yourself accountable vol 2: running away with the circus
Temptation to depart from all that holds you hostage, that mutes your melodies and dulls your colours.
Open banking: progressing to the summit
Banks and disruptors alike are still trekking through the foothills of open banking.
Client experience: hallmark of the digital credit and lending journey
What is the Holy Grail of credit and lending transformation?
US tariff threat to the German car industry
The German car industry is now in the President Trump’s cross-hairs.
Same old banking and bananas
Good UX is like a joke. If you have to explain it, it ain’t that good.
What dating apps can teach us about Open Banking
Technology enables people to connect with endless options, while encouraging them to commit to, well, nobody.
Three ways to support women in tech
Make room for women, invite them in and give them the tools they need to transform your organisation and industry.
Fabled kings, indecision and cows
Welcome to the Great Disillusionment Swamp…
The forgotten faces of diversity: the invisibles
To be successful, diversity and inclusion must start from within – and it must be built into the culture.
Innovation like charisma
Start-up or corporate, make innovation an ongoing mission, not a faraway destination.
Disruption through diversity and empowerment
“Be bold. You have earned it. More importantly, if you don’t value yourself, how can you demonstrate it to others?”
