The AI industry can no longer be held back by its gender gap
If the lack of diversity in AI continues to go unaddressed the consequences could be irrevocable.
Industry Comment
Bridging blockchain technology to the real world
Blockchain could radically change the way that the insurance industry works.
On becoming, and the burden of experience
Experience means you no longer have excuses for not doing the things you know need doing.
Blockchain: a question of scale
Blockchain will become the operating system which underpins the digital economy.
Joining the dots: the evolution of correspondent banking
Assessing the potential benefits of joining several digital platforms to form a “network of networks”.
Rise up women – you can do it, you really can!
Be bolder, take risks, network, and challenge unconscious bias!
Cryptocurrency and charity – a match made in heaven?
It’s important to remember the positives that cryptocurrency and blockchain technology brings to the world.
The profound romance of plumbing and core banking infrastructure
What if, by treating the core capabilities as utilities we could totally change the game?
How industries are adapting to the rise of digital nomads
Living as a digital nomad certainly has its perks.
Introducing: ask the expert – your questions on growing the business answered
How to secure a meeting with a prospect, the difference between demand and lead generation, and more.
Tapping into new source markets to drive loyalty
Tapping into new source markets is an exciting way forward. But where to start?
A voyage of optimism from the city of angels to mountains of clouds
Entrepreneurs, local governments and socially minded enterprises spark innovation in their communities.
How will the Internet of Things offer insurers added value?
Exploring the potential impacts of the IoT for insurers and underwriters.
What the Romans can teach us about digital identity
It’s time to stop demanding data, and start asking around instead.
Banking on CX leadership?
Practical steps and examples of how to deliver differentiated, superior customer experiences.
Why Iron Man is the ultimate mortgage broker
“Iron Man” – super-powered, not totally automated.
Appian World 2019: why banks need low-code tech
Revolutionising call centres, and harnessing AI to address challenges such as the demise of Libor.
Banking for humanity: a land of unsung heroes
Find your legacy. Find your own flavour of useful. Dust it off. And make it better.
Niche areas that fintech is yet to exploit
Superyachts, with turnovers of millions, should be viewed as floating multi-million-pound businesses.
The IM regime and the false economy trap
Sophisticated technology offers a more cost-effective answer in the long-term.
Why retail banks should not be afraid of collaboration, even with tech giants
Collaboration for incumbents is the only way to catch up with the market and become truly consumer-centric.
Fintechs, there’s a tsunami coming; do you hear the sirens?
And I will be able to pay for a surfboard with my new Apple Card.
Five imperatives to help you scale your fintech
Practical advice for any fintech wanting to accelerate growth.
Open Banking: much ado about a brave new world
The intent is revolutionary. The path is non linear.
It’s time to disrupt “disrupt”
Fintech as an industry has a problem with language: namely, we don’t have one.
My top four proactive, disruptive banking process innovations
Four areas where you can make the biggest impact both quickly and in the long run.
What’s driving change and where’s M&A activity in the fintech sector?
A “technological arms race” to digitise processes and drive efficiencies is on!
To keep bigtech at bay, banks should see fintech as friend, not foe
In the face of mounting competition, financial institutions must go a step further to stand out from the crowd.
The world of payments is well and truly open
Open banking and real-time payments are turning the traditional retail banking model on its head. Are you ready?
You can’t always get what you want: digital misconceptions and alpacas
But if you try sometimes, you find, you get what you need. And need is bigger than want.
Is there a role for the branch in the digital world?
What will happen to bank branches as consumers increasingly go digital?
Insurtech and the future of financial modelling
The trio of financial, actuarial and management reporting: technology revolution or evolution?
Five key takeaways from the 2019 State of Digital Sales in Banking Report
Years of digital transformation are now paying off, with over 57% of worldwide accounts featuring digital capabilities.
On feedback and what to do with it
Giving constructive, actionable feedback is not easy. But man oh man is it essential.
Cyber, innovation and society
Cyber risk presents an important test case as to the adaptive capability of insurance industry.
Could graph technology reduce the risk of another economic collapse?
The unprecedented in-depth analysis enabled by graph analytics can produce risk warnings faster and better than ever.
What can banks learn from fintechs about strategic messaging?
To get the level of interest a fintech needs to be successful, a lot of time needs to be spent focusing on messaging.
A banker goes a-banking, volume 2: paper for the stone ages
So I had to go to the bank today. And the day’s surprises began.
Beyond bots: real conversations for a meaningful customer experience
In our rush to digitally transform, it seems we’ve tried to automate the human, rather than humanise technology.
The power of mindset: gender balance in the payments industry
Shaping corporate cultures to be more inclusive and making a positive social impact.
