How intelligent service platforms are driving differentiated service experiences in commercial banking
In today’s competitive landscape, creating client value in banking is complicated.
Industry Comment
The future of distribution: is insurtech a saver or a threat?
What do insurance incumbents think of the new insurtech start-ups on the block – saver or threat?
Self-service in the branch and as the branch
ATMs are the powerhouse player in a modern digital strategy.
Bank account takeovers – lets change the record from who to why
Almost every week we see a new corporation fall victim to a data breach.
The identity challenge: How can banks know who’s who?
Proving identity is the critical first step in preventing theft.
Deciphering transparency in payments with Laura Paul
Changes in payments are impacting the globe, not just the sector.
The common data format that benefits everyone
Data has only recently started being held in such high regard.
The dawn of T+3 minutes liquidity management
Help is at hand for intraday liquidity.
The top trends that impacted the insurance industry in 2019
Top CRO’s in the biggest insurance companies tell us about their challenges in 2019.
Bad bosses aren’t the whole story: the good bosses that made me
This is what good looks like.
Accessible and international SME banking
Options available to SMEs vary dramatically yet rarely fit the bill.
Regulation and competition driving lending transformation
The key to success is a solution that provides effective data management.
Head above the clouds with Deepak Gupta
“Every mid-sized and large bank knows they have to offer RTP.”
Cryptocurrencies and the critical vulnerability of a 51% attack
The processes, the vulnerabilities, and the dangers broken down.
11 observations after 100 days in fintech
100 days, 11 observations, and one industry.
Cryptocurrency in 2025: What does the future hold for digital money?
Drawing on observations over the influence cryptocurrencies have been making on the wider world.
Moving from on-premise to destination to distributed platforms and networks
Most efforts to digitise global trade finance have been unsuccessful.
The birth of life stage banking
Finally customers will get help in managing their lifestyle or life stages.
A bird’s eye view of cloud and the payments industry
The sky is the limit for cloud and Volante.
The big sleep: “trends in payments” presentations
No more placebo slides, neatly organising an avalanche of creativity on a four by four.
Trade finance – network to network
Trade finance indeed needs a network to network.
Ask the expert: your questions on growing the business answered
How can I improve employee retention as my business grows?
Uncovering the hidden costs of liquidity
Liquidity is paramount and real time liquidity is now a must-have.
Can compliance directors successfully reposition themselves as business leaders?
The role of banking compliance is in mid-evolution.
From stablecoins to central bank digital currencies
In the sCBDC model central banks would focus on their core function: providing trust and efficiency.
What the mouse army taught me: lessons for life and business
Pause and give thanks for the life changing lessons.
Dissecting digital transformation with Appian’s very own problem solver
“Ultimately, it’s about making lasting relationships and acting with a spirit of generosity.”
Libra: Already a victim of fraud
According to the Facebook model, you steal a little and they bank the ad revenue.
The lion, the Lamborghini; banks and fintechs
We often hear of the digital divide, but how often do we consider the marketing divide?
FinovateFall 2019: PFM is making a comeback
The energy in the room was palpable, and all aspects of the financial technology community were on display.
Digital currencies: the rise of stablecoins
Policymakers would be wise to envision far-sighted regulatory regimes that will meet the challenge.
AI: Understanding bias and opportunities in financial services
In this two-part series, Nadia Sood explores the issues with AI constructs.
Funding innovation: a penny for the thought you never had
You can’t avoid the pain and discomfort of change no matter how many digital agencies you engage.
Ask the expert: your questions on growing the business answered
What’s the best way to secure investment?
Takeaways from FinovateFall 2019: shiny objects vs problem solvers
Bankers and tech experts share their views on the recent Finovate event in NY.
Wallets – the flexible way for banks to maintain competitive advantage
Mobile wallets for payments and loyalty provide the perfect weapon for banks seeking to fight off competition.
FinovateFall 2019: AI, ML, robotics and digital first
Three exciting days in New York witnessing the latest and greatest from over 70 fintechs.
Beyond personalisation
Recognising who customers are, what they believe, how they respond and act.
Core banking changing lives, starting with mine
The truth is everything we do touches and by extension changes people’s lives.
What you need to know before implementing artificial intelligence & machine learning
ML solutions should be trained in the three Cs of data visualisation: Correctness, context and category.
