Customers, employees, shareholders: the laser focus of successful digital transformations
Incorporating a customer lens in your digital transformation can boost both revenue and employee satisfaction.
Industry Comment
The new, new thing needs old-fashioned management skills
Swapping out payments technology or core banking at a large firm is “almost like heart surgery”.
Digital transformations: aligning incentives to the transformation strategy
Aligning team and employee incentives to the strategic goals of the transformation is crucial to its success.
The unfolding landscape of open banking
As regulatory sands shift, businesses should be confident moving towards open banking.
Is “digital transformation” a redundant concept?
Perhaps it’s time to move on from digital transformation and welcome the new era of “organisational evolution”.
Digital transformations: give yourself permission to start again
If your digital transformation is failing, sometimes you just have to hit the reset button.
AI: Will it help or hinder compliance?
AI can’t replicate human nuance nor can it fully comprehend the human motivations for committing fraud.
Nine questions banks should ask a potential core technology partner
Useful tips on finding a partner that provides a balance of exceptional tech and service.
GenAI: friend or foe in fraud risk management?
While tech advancements are made with the best intentions to improve our lives, criminals can also use it to their own benefit.
Sibos 2023: “Would you like data with that?” – why ‘good’ corporate banking is now far more than just the money
We’re starting to see more FIs providing data services as part of their corporate banking offering.
Sibos 2023: You can’t manage what you can’t measure – the role operational data will play in the successful transition to T+1
Automated solutions enabling the timeliness of middle office processes can be key to the T+1 readiness.
Sibos 2023: The era of instant payments – global banks must turn to the latest technology
Innovative technologies are bringing the future of payments forward for banks.
Sibos 2023: How data enables the paradigm shift to accelerated settlements
SmartStream’s Vincent Kilcoyne explains why the success of accelerated settlements hinges on quality data.
What no one will tell you about raising VC funding for your start-up
Fundraising is a mix of understanding investor psychology and positioning your start-up to capture the narrative.
Want to be great at digital transformation? Play Tetris
Tetris can teach business leaders a lot of transferrable skills when it comes to digital transformation.
The convergence of CX and FX and the impact to user experience
Companies that create an optimised, secure UX will continue to stand out above the rest.
Banking transformation begins and ends with the customer
Incumbent banks need to adapt and evolve to ensure they’re meeting shifting customer needs.
Fintech data integration challenges and effective strategies
An effective data integration strategy can help financial institutions improve their operational efficiency.
An open approach to open banking
To grow open banking worldwide, governments and industries must have an open, collaborative attitude.
Looking in the future of financial services at AI Summit
How does an industry like financial services make sense of all of the AI potential?
Banking on APIs
APIs should be seen as strategic by banks.
Tackling the triple challenge: digital fatigue, decision fatigue, and scarcity mindset
How to support customers using behavioural science – understanding what influences decision-making.
Dopamine, BNPL and subprime lending
How can BNPL be structured to serve consumers better and help them be more responsible?
How fintech can reshape global trade and the supply chain
Fintech innovations combined with 5G advancements could completely transform the way we conduct trade.
Banks must shift their focus from being product-centric to customer-centric
True banking transformation starts with the customer, not the technology.
Green fintechs are redefining gender representation in finance
As more women move into sustainable roles, the green economy can grow along with female representation.
Executive panel: key banking cybersecurity developments for 2023
Ten executives from top firms, including Wells Fargo, Microsoft, TransUnion, and RBC, share their expert views.
State of play: neobanks
Neobanks as a sector are now approaching their teenage years and quickly maturing.
The future of financial services depends on global connectivity
To establish interoperability in global payments, a balance must be struck between collaboration and competition.
In 2023, payments will provide momentum for open banking adoption
Today, regulators are very focused on promoting competition and alternatives to card payments.
Will regulated cryptocurrency become the new fiat currency?
The last year has demonstrated that the crypto market is in immediate need of significant regulatory oversight.
As uncertainty continues, financial institutions must provide revitalised client-first approaches
While we may be facing much ambiguity in 2023, there has never been a greater opportunity to innovate.
Why 2023 is time for us to tackle financial crime properly
The impact of financial crime continues to be severe, but 2023 could be a breakthrough year.
Building a future-ready bank
What’s the formula to create a future-ready bank that stays digitally relevant to its customers?
Where will fintech go next in 2023?
2023 will no doubt bring more surprises for the fintech industry and tough times for many.
Why the increased adoption of PvP settlement will enhance cross-border payments
PvP guarantees both parties involved in a transaction get paid at the same time as one another.
Why leadership talent should be a priority for VC-backed fintech businesses
As a fintech founder, developing your own leadership talent can maximise your chances of success.
2023: the final countdown for incumbents versus challengers
If incumbents fail to adapt in 2023, challengers could gain the lion’s share of the market once and for all.
Embedded finance to lead the way in 2023 fintech innovation
Over 2023, financial services will continue to become more digital, accessible and decentralised.
The art of preventing APP scams
Banks need to leverage more insights from more data to effectively prevent APP scams.
