Insurance in the digital age: injecting automation into the claims process
A lot of claim processing, across all product lines, is carried out manually.
Industry Comment
Tell it cos it’s a good story
Why do all these dreamers and makers and poets work in banking transformation?
Developing industry-wide standards on DLT security will lead to wider adoption
To develop industry standards, four things need to happen.
Why collaboration and partnerships will beat the fraudsters in open banking
It’s therefore important for banks to make sure they are dealing with legitimate and regulated TPPs.
Libra’s Second Wind
Some say slow progress of blockchain adoption is not just because of regulatory hurdles.
On getting a job, but finding love. Every bloody time.
I don’t know how to not care.
What steps should merchants take to comply with SCA on time?
Merchants need to make sure they have implemented support for EMV 3DS.
Locked out of Europe: fintechs holding the key to financial inclusion of refugees
Fintechs could, in principle, fill the void left by the large incumbents.
Facebook attempts to address concerns expressed by regulators on the original proposal
The tax problems with this proposal identified in our client briefing on Libra 1.0 remain unresolved.
Old habits die hard: are you thinking long-term for the good of everyone?
Is it all just reactionary, rather than calmly taking a longer-term view?
Banking’s long divorce process
The separation of customer management from product management has very strong advantages.
Contracts: a picture paints a thousand words
Visualisation is a growing trend within the enterprise space.
Another trip around the sun
For our next go-round the sun let’s cherish the things we have and work towards the things we miss.
Taking a deeper look at deepfake technology
It’s only a matter of time before cybercriminals attempt to use deepfakes as a common way to defraud businesses.
How failure to embrace the cloud could be the end of Wall Street as we know it
This mindset betrays a fundamental misunderstanding of how cloud technology providers operate.
Ask the expert: how can I improve my success rate creating partnerships?
What to do if you are struggling to reach the right decision-makers.
Budgeting strategies for government stimulus payments
Suggestions for how households could maximise the impact of their payments.
What kind of workplace ally are you?
Allyship means valuing people with different experiences from your own.
The positive impact of going negative
Find out how and why fintech companies should be going carbon negative.
In a micro-app modern world, micro-differentiation matters
The best solutions are those that intertwine physical and digital channels.
Banking software solutions for home working
Co-browsing and client portal technology is making it easier for bank advisers to work from anywhere.
Unsolicited advice on unsolicited advice
Good advice is measured, informed & situation-specific. Our industry has thrived on producing generic postulations.
New digital business models depend on agile and adaptive compliance processes
Flexibility, rhythm, and simplification are vital in helping institutions survive and thrive in this riskier world.
Streamlining remittance, empowering migrant workers & driving inclusion worldwide
The ability to send money home is critical, but not always easy for migrant workers.
Emerging services and solutions amid the COVID-19 chaos
Financial services are expected to play a pivotal role in helping the global community emerge from this crisis.
Open banking wave is coming, but are banking APIs ready for fintech?
Why is it hard to get into open banking as a new player?
Ecosystems evolution
Five focus points on how organisations can coexist and grow in the ecosystem.
Six fintech innovations that bank lenders must embrace – and fast
Here’s a review of cutting edge tech.
High school jocks living their best lives
Those who feel the place you are offering them into the future is not shiny enough, can and will be left behind.
Ask the expert: to outsource lead generation or not – that’s the question!
If you are a fintech undertaking lead generation for the first time, where do you start?
How UK fintechs can help SMEs accelerate payments digitalisation
There are a number of issues for SMEs when it comes to cash transactions.
Help! Historical data does not help with modelling the COVID-19 world
In light of how quickly the world has changed, CIOs and CTOs need to ponder hard questions.
Putting off a reorganisation? This could be rather costly
Throughout the process, involved parties must understand drivers for change.
How to future-proof your business payments in the age of open banking and API solutions
Let’s dive into the ‘HOW’ of this innovation that has made payments simpler and far more secure.
Situation: not normal
Choose to act towards the next chapter. Choose to live each day of “not normal” as if more than survival is at stake.
Only the best wealth management CRM can meet today’s regulatory challenges
It is not possible to overplay the economic and reputational importance of compliance.
Three ways to optimise the finance function during COVID-19
It’s important to find areas of your business that can create positive returns.
The old-school approach to risk management you need to dump right now
Data that is submitted manually for compliance in many cases can be erroneous.
Overcoming data sourcing issues when testing finance virtual assistants
These testing challenges inherent to AI systems are compounded by data access issues.
Everything I ever needed to know, I learned from the West Wing
We don’t do nearly enough. We can do better and we must do better and we WILL do better.
