Banks need a single brain
Every bank needs a single brain to anticipate the needs, wants and quirks of every customer.
Industry Comment
Six ways financial services will adapt to BigTech in the UK market
BigTech companies excel at giving customers what they want.
The payments superhighway
Why everyone’s talking about cloud-based platform architecture.
The revolution will be regulated
When it comes to digital adoption, the regulator has been the biggest driver of change in the more mature markets.
Making the most of business data and this summer’s mix-tape
Businesses that make the leap from operational to analytical are ones that understand the value of data.
Banks adapting to post-COVID-19 world overlook power of data
Banks can use data to stand out from the competition and fortify their position.
Magic mistakes and how to make them
Do everything in your power to minimise the avoidable mistakes and the impact of the less exciting omissions.
Five predictions for the future of payments
From moving away from cash to points of sale and self-checkout on mobile.
Responsible subprime auto lending through AI
This math is at the root of a very basic truth: opportunity is not distributed equally in America.
After divorce comes engagement for banks
For a bank to engage with a customer, they need to go beyond the initial request.
A gift of shoes
Having walked in each other’s shoes you are both a little better at your job now.
How can fintech rise to the new D&I challenge?
If they don’t believe they are part of the problem, nothing will really change.
Four lessons we can learn from the biggest financial technology scandals
From Wirecard and Enron to Bernie Madoff and Parmalat.
Lessons for my younger self
Careers and lives barely work to plan. Even if you have one.
Can behavioural banking drive financial literacy and inclusion?
How are banks prepared to promote financial literacy for millennials and especially Gen Z?
Talk like an Egyptian: a brief history of data encryption
Can today’s PKI encryption techniques fill the promise of inherently secure data?
How automation can help insurers build resilience and rebound stronger from COVID-19
It’s a case of ramping up the automated underwriting footprint for the most simple, homogenous policies.
Almost soup
Optimism might get you out of your chair and striving for a better tomorrow, but it isn’t optimism that gets you there.
A search for calmer waters
Businesses across all industry sectors will face three stages over the coming months.
The roaring 20s: when the asset manager becomes a data manager
Failure to adapt won’t just impact your existing client base’s investments.
How fintech is transforming financial management capabilities for small businesses
Most business-facing fintech tools have adopted usability conventions from consumer-facing apps.
COVID-19 analytics: the lesson for those involved in policy management
Modern data-enabled systems and processes are the key to staying competitive.
Banks must deploy AI with urgency to save SMEs
Projects that would normally take months need to be delivered in days.
The LIBOR transition: why financial organisations need to work smarter and not harder
This LIBOR solution replaces an army of paralegals with technology able to extract information from a 200-page document and over 140 various data points.
Your LP is your customer, that’s important to understand
Customers want fund managers to do the work for them.
The stress of being stressed
This is the time to handle the pressure, not indulge in the stress.
Head in the clouds
Most financial services firms have a cloud journey roadmap.
Five ways it pays to go beyond ID-only verification
Identity verification serves many benefits to organisations seeking to build trust in their online channels.
Why remote onboarding is going to make or break banks
A number of onboarding steps can be automated, streamlined and simplified to deliver a better customer experience.
Real-time payments: driving future innovation in the US
The maturing RTP infrastructure is a catalyst for wider payments transformation initiatives.
The pretence of invincibility
Everything we do in business is in pursuit of relevance.
How to prevent your cloud finances from sinking you during economic turbulence
Practical steps to establish and maintain a successful cloud financial management (CFM) strategy.
Living in a passive voice world
My frustration with organisations big and small “living in the passive voice” is not new.
Why every company will soon be a fintech company
Why companies that have nothing to do with finance will get into financial services.
Adverse media screening: a key pillar of financial crimes compliance
Can we leverage AI to enhance the effectiveness and efficiency of adverse media screening?
Managing fintech security remotely: overcoming challenges with WFH setups
Let’s take a look at what IT staff can do during this time of crisis.
Storytelling for introverts
For the extroverts of all hues, ethnicities, sexualities, identities and faiths, check on your introverted friends.
Data privacy versus data security: why is it so hard to have both?
Blockchain and other DLT secure data by making it immutable.
Liquidity risk COVID-19: big vs small data
Banks must be prepared to perform deep due diligence on their credit lines and loan books.
Designing the digital services that US SMBs deserve
They’re also intrinsically linked to the powerful notions of freedom and the American Dream.
