The value of 20/20 hindsight
Anders la Cour, co-founder and CEO of Banking Circle, examines the lessons of 2020.
Industry Comment
The cloud promises unprecedented agility, and the time to create a roadmap is now
To gain the agility to compete in the modern banking environment, build and invest with the cloud in mind.
Getting ahead of the game in banking
The plethora of digital engagement platforms out there are really just very basic gamification platforms.
Old dogs, new tricks and procurement
It’s time for the banks to work together to standardise their onboarding processes and documentation for fintechs.
Transforming the debt collections experience with self-service
The more intelligent collections virtual agents are, the more positive an impact they can have.
Financial organisations require a new cybersecurity “playbook” for the post-pandemic era
More than ever, fintech leaders need better ways to secure systems.
The shifting ground of payments: are banks and SMEs aligned?
It’s safe to assume that in time, every business and consumer will expect immediate settlement as a norm.
Knowing how the story ends
“Where do I begin?” If you have ever asked me, you know my answer is always the same: in the middle.
The new face of client relationships in wealth management
Wealth managers now have access to more tools than ever to digitise processes.
Five techniques for financial institutions to build and protect their digital reputation
How to protect the distinctive brand values that set you apart from the competition.
How COVID-19 is altering the payments landscape for merchants
The pressure on merchants is immense to serve each individual consumer in the best possible way.
Destination public cloud
It is estimated that global public cloud revenues will grow by about 17% this year.
Kids are banking’s future NOW
I’m just saying there is an opportunity to learn how to “gamify” banking today.
Under pressure
Principles are the sort of substance that doesn’t bend under pressure.
FinovateFall 2020: a return to the fundamentals
Greg Palmer, VP at Finovate, analyses what the “new normal” looks like for the finserv industry.
IDC Snapshot: Improving operational excellence and customer experience in retail banking
Organisations that have a common business and technology roadmap have had more success than those with separate plans.
The Oracle versus Google copyright case could shape the future of software
The fate of open APIs lies in the hands of the US Supreme Court.
IDC Snapshot: Establishing operational resilience to achieve customer excellence
The ability to simplify & streamline tech supporting important business services, leading to better customer outcomes.
One more time, till you’ve got this
It’s time to pay it forward. To the next guy and gal.
Cloud: the new frontier in banking
Demystifying the move to the cloud is the first step to becoming more agile.
To win the battle of banking, you need a digital war room
Here, banks can get visibility into every single process in their business as they actually behave.
Stopping malicious insiders with deception technology
A deception-based platform helps firms feel prepared for attacks from within.
Impact of COVID-19 on M&A activity in the fintech space
The market is pricing a more positive outlook for banks globally.
How online identity verification can help telcos in the aftermath of COVID-19
Online ID verification enables telcos to securely & confidently onboard more users without a visit to a retail store.
Risky business
Everyone will have a part to play, but the risk teams will set the tone for what comes next.
How government and businesses can protect minors online in a post-pandemic world
Any organisation that profits from selling age-restricted products and services should be held accountable.
YOU are the first line of your own defense for fraud prevention
Be vigilant online! You are your first line of defense against fraud.
How banks can balance UX and security amid a pandemic
How face-based biometrics and AI can deliver smooth digital onboarding and stamp out fraud.
The great asset servicing cloud migration and its implications
Cloud migration requires a considerable initial spend and some are simply not yet ready to commit.
ROSCA: Is there a potential for entering developed markets?
It matches the needs of rural households thanks to its simplicity and informal understanding.
Unfinishedness, by degrees
If you are looking for principles to navigate unfinishneess by, ask “who”.
Why the world needs synchronised timing
The value of timing provides the opportunity to bolster the very fabric of our vital infrastructure.
Creating a truly cashless society
Why we need open banking to get payments networks up to scratch.
Three ways fintech can confront security and trust questions during rapid growth
Those of us in security understandably tend to lead with the risk factors.
Banks need a single brain
Every bank needs a single brain to anticipate the needs, wants and quirks of every customer.
Six ways financial services will adapt to BigTech in the UK market
BigTech companies excel at giving customers what they want.
The payments superhighway
Why everyone’s talking about cloud-based platform architecture.
The revolution will be regulated
When it comes to digital adoption, the regulator has been the biggest driver of change in the more mature markets.
Making the most of business data and this summer’s mix-tape
Businesses that make the leap from operational to analytical are ones that understand the value of data.
Banks adapting to post-COVID-19 world overlook power of data
Banks can use data to stand out from the competition and fortify their position.
