Dear Luc: Should I prepare for a wearable payments comeback post-COVID?
This week our writer asks: are wearables set for a comeback as social distancing eases?
Industry Comment
Lending: preparing for the unprecedented
How lenders can effectively manage commercial credit risk in an ever-changing world.
Banking on trust: How AI can help you win over Gen Z and Millennials
AI & ML can help produce the right messaging across all channels and improve conversions with every interaction.
A digital blindspot – corporate banking
Challenger banks continue to leave corporate customers behind at their peril.
Let’s talk about sex (as in gender), baby!
Women and men seem to differ in their attitudes to banks and banking products and services.
How do we know if we’ve lost our way?
There are a few tools you can use to keep checking whether you’ve lost your way.
Data’s open road…
Has open banking delivered on its promise of driving innovation and competition?
Unicorns, emojis and gamification: how Gen Z is transforming the way we bank
Neobanks have realised it’s less a matter of “kids hate finance”, and more “finance hates kids”.
Don’t diss the bankers
There are three types of bankers, but there is only one type you need.
Expanding across different time zones, cultures and geographies profitably
Founder shares Important steps worth considering in international expansion, whatever the country.
Low-code development and BaaS APIs: is this embedded finance’s hockey stick moment?
Low-code development and BaaS could combine to offer all (or parts of) the banking stack as-a-service.
How technology enables the next generation of banking inclusivity
Rajashekara V. Maiya, Infosys Finacle: agile means more than just technology.
Super intelligence as the future of financial services
A summary of the key insights from the Huawei Intelligent Finance Summit 2021.
Customers don’t do what they should
There’s a disparity between how banks think and what customers do.
VC funding into fintech grows as sector embraces latest AI and gaming trends
VCs are ultimately looking for extraordinary entrepreneurs and companies to invest in.
Weightless – how cloud lightens the heavy lifting for financial institutions
Cloud enables banks to innovate in minutes and launch in days.
Don’t blame it on capitalism
We focus on reducing cost because that needs no creativity, no thought, no iteration.
Real-time payments have real-time benefits especially for small businesses
In addition to money, faster payments are also about instant connectivity, precision, transparency and certainty.
Turning the pyramid upside down: delivering operational excellence in a crisis
How do banks begin along this journey? Is the destination worth it? Well, let’s see.
Experience-driven banking: experience owners
Experience owners seek to fulfil end-to-end customer journeys for their niche segment.
The elephant in the room
We brought an elephant into the office and still some people didn’t notice. But we kept coming back.
Dear Luc: Should we ditch the plastic bank card?
This week our writer wonders if we should start ditching plastic cards to be more environmentally friendly.
Five trends driving the future of the middle office
The middle office is a work horse that handles business-critical operations, yet is reliant on dated technology.
The heart of the matter: customer-centric look at fintech
So much of what we conceive, discuss and celebrate is about tech. How often do we talk about actual customers?
Technology can help uncover credible ESG investment opportunities
The total market value of ESG fund investment has surpassed $1 trillion for the first time.
Humans are messy things
Allow humans to be human and expect them to do the same for each other. And no, it’s not easy.
Leveling the banking playing field for the masses
Banks should stop making assumptions about what different market segments of banked and underbanked need.
Cybersecurity: doing better, together
Together, we can push each other further and improve the whole industry’s resilience and defences.
Experience-driven banking: experience enablers
A strategic choice whether you become a platform to enable experiences or you own experiences.
The fallacy of compromise
In life, love and business: give it your all, fight, compromise but, whatever you do, know what you are getting into.
Dear Luc: Does my fintech firm need ex-bankers to succeed?
This week our writer wonders if they should really be hiring ex-bankers for their executive committee.
Freedom of choice to build your dream bank
Digital core is not just a survival kit, it’s a silver bullet to help banks to compete and win.
Catch up in the cloud – regulatory reaction to COVID-19
What are the regulators doing to keep track with the acceleration of digital in banking?
Baking in the right values from the start
Stick to your values and beliefs and do the right thing by both your people and your client.
Wintersmith
A lot of businesses & software projects aim to be Disney princesses but end up as “a bit of a Frankenstein”.
Navigating a cyber-normal world
We live in a world where simply clicking on a link means ‘game over’.
Design as a strategic superpower in banking
Design-led change is a collaborative process in which personal relations are a key driver.
For many CFOs, the time is now to embrace AI for cash forecasting
An opportunity to introduce new tiers of speed and agility and to enhance finance teams’ value to the organisation.
Dear Luc: Should I offer multi-currency accounts to cover post-pandemic travel?
As the world opens up, our writer asks if multi-currency accounts are a necessity, and how to offer them.
Meeting omnichannel expectations in the new retail landscape
The use of connected retail now holds more potential than ever.
