Is data the new currency for banks?
Banks have huge amounts of customer data, but do they have enough?
Industry Comment
Dear Luc: Should I pick a fintech specialist or a jack-of-all-trades?
This week someone writes in to ask: should I pick a fintech specialist or a holistic provider to partner?
Money is not a problem
Don’t tell me money is not a problem. It most definitely is a problem. It just isn’t the real problem.
Capturing the Gen Z market starts with onboarding
Fintechs should deliver the digital-first experience Gen Z expects from the minute they sign up.
Perpetual KYC and the move away from periodic reviews
Continuously monitoring customer information using AI could have advantages for banks and fintechs.
Mobile first, second and third!
Most companies talk about the importance of mobile technology, but I’m not convinced there is a proper understanding.
Seen it all before
All banks are the same, but in profoundly different ways.
Unlocking the benefits of cloud
Migrating operations to the cloud is a challenge for even the most digitally focused organisation.
How AI can help identify front and shell companies
Detection using AI can help banks and fintechs avoid huge regulatory fines.
Dear Luc: What’s the deal with embedded finance?
This week someone writes in to ask: how can I get on the embedded finance bandwagon?
Open banking myths
We are still at the start of the journey with open banking and have yet to see its full potential.
The time before things happen
Imagining and creating things is hard, but you don’t have to do it all yourself.
Is regtech living up to expectations? (And if not, why not?)
Until regtech is embedded into the core processes of wealth management, its potential remains constrained.
How COVID-19 has accelerated the use of digital banking solutions in Africa
The past year has seen a clear trend towards the adoption and acceleration of digital banking products.
Classic product placement has had its day
Product placement is easily recognised by the customer and viewed negatively.
AI and machine learning spearheading rapid change in data reconciliations
The industry is moving towards Reconciliations-as-a-Service, says SmartStream’s Robin Hasson.
What the hell happened to help?
Banks could do more to provide financial education, guidance and advice to customers.
This is not a drill
Make sure you don’t write yourself out of your own story, as life happens.
Manual processes hinder growth in financial institutions
User-defined technologies hide risk at a tremendous cost and are unsustainable in the digital battleground.
Is DeFi the future of financial infrastructure and money?
DeFi is causing a shift in the underlying infrastructure powering traditional financial applications.
Harnessing the power of AI for internal fraud detection
AI has the power to disrupt internal fraud monitoring, but are FIs ready to take the plunge yet?
Who’s banking on APIs?
How proactive have UK banks been with their API strategy?
Tales of longing and belonging
Sometimes it’s important to remind people that if you don’t ask, you won’t get.
Dear Luc: Should I prepare for a wearable payments comeback post-COVID?
This week our writer asks: are wearables set for a comeback as social distancing eases?
Lending: preparing for the unprecedented
How lenders can effectively manage commercial credit risk in an ever-changing world.
Banking on trust: How AI can help you win over Gen Z and Millennials
AI & ML can help produce the right messaging across all channels and improve conversions with every interaction.
A digital blindspot – corporate banking
Challenger banks continue to leave corporate customers behind at their peril.
Let’s talk about sex (as in gender), baby!
Women and men seem to differ in their attitudes to banks and banking products and services.
How do we know if we’ve lost our way?
There are a few tools you can use to keep checking whether you’ve lost your way.
Data’s open road…
Has open banking delivered on its promise of driving innovation and competition?
Unicorns, emojis and gamification: how Gen Z is transforming the way we bank
Neobanks have realised it’s less a matter of “kids hate finance”, and more “finance hates kids”.
Don’t diss the bankers
There are three types of bankers, but there is only one type you need.
Expanding across different time zones, cultures and geographies profitably
Founder shares Important steps worth considering in international expansion, whatever the country.
Low-code development and BaaS APIs: is this embedded finance’s hockey stick moment?
Low-code development and BaaS could combine to offer all (or parts of) the banking stack as-a-service.
How technology enables the next generation of banking inclusivity
Rajashekara V. Maiya, Infosys Finacle: agile means more than just technology.
Super intelligence as the future of financial services
A summary of the key insights from the Huawei Intelligent Finance Summit 2021.
Customers don’t do what they should
There’s a disparity between how banks think and what customers do.
VC funding into fintech grows as sector embraces latest AI and gaming trends
VCs are ultimately looking for extraordinary entrepreneurs and companies to invest in.
Weightless – how cloud lightens the heavy lifting for financial institutions
Cloud enables banks to innovate in minutes and launch in days.
Don’t blame it on capitalism
We focus on reducing cost because that needs no creativity, no thought, no iteration.
