Analysis


Market surveillance: a watching brief

The US Securities & Exchange Commission is often accused of using skateboards to chase Ferraris in its attempts to keep up with trading houses, but less than a year after announcing that it intended to create a new market surveillance system – and six months after going live with it –  its cloud-based approach is […]

Strengthening financial visibility for improved risk management

New research shows that large businesses are continuing to identify risk management and corporate governance as pressing financial priorities. To achieve true visibility into these areas, corporate treasurers need detailed insight and accurate forecasting capabilities.

EMV – driving the global eradication of card fraud

Authentication, risk management, transaction integrity and cardholder verification, are the four features that define the EMV standard, specified by EMVCo, the organisation that manages the EMV standards and associated compliance processes. These are designed to protect merchants, acquirers and cardholders from fraudulent transactions. However, closing the loop on fraud altogether will be almost impossible without […]

Viewpoint: A Closer Look at Choosing an HSA Administrator (July 2013)

Employers looking at consumer-directed health care plans with HSAs tend to pick providers based on one or two administrative details, but they really need to dig into what kind of benefit experience employees will get. The quality of that interaction can make all the difference, and yield happy, engaged employees.

Pressing the reset button

Whether or not the coalition government succeeds in implementing all of its proposals remain to be seen but undoubtedly the transformation of the banking sector – across all levels – is most certainly underway …

FATCA-style agreements present taxing times for GRC teams

If your role has anything to do with governance, risk and compliance or with international tax agreements, then you’ll be familiar with the United States Foreign Account Tax Compliance Act and the potential impact on many of the world’s financial institutions …

Risk data: can it be both efficient and compliant?

With six months before the 4th Capital Requirements Directive comes into force, many will be asking what technological improvements will be necessary to efficiently manage risk going forward. Before they embark on a costly overhaul of their data systems, firms should look at what regulatory trends are likely to require similar changes in the future and adjust their specification accordingly.

Roundtable: the Future of Standards

Predicting the future is never easy, but trying to anticipate likely developments in a particular area is essential in order to take timely action. With that caveat, Stephen Lindsay, head of standards at SWIFT, sets a boundary on a discussion on the Future of Standards: “What we are trying to do is extrapolate a little bit from where we are now to where we might be in a few years’ time,” he says.

Four steps for denying DDoS attacks

Financial institutions have been battling waves of large distributed denial of service attacks since early 2012. Many of these attacks have been the work of a group called the Qassam Cyber Fighters, which until recently posted weekly updates on Pastebin about the reasons behind its attacks.

The battle for benchmarks: divisions in the ranks?

With lots of different regulatory benchmark efforts now underway, the industry could be forgiven for not taking a common stance. With IOSCO issuing final principles, ESMA and the EBA are simultaneously consulting on a European set of principles. Meanwhile the UK is moving ahead with its own reforms.

Making contact … eventually

Despite security concerns, contactless payments technology continues to be rolled out globally. Visa International recently estimated that the volumes of contactless transactions it will process during 2013 will quadruple. MasterCard’s figures show that since 2012 there has been a 50% increase in the number of contactless cards it has issued.

Twitter shakes up market: the impact of social media on algos

On 23 April 2013, the markets suffered a brief, sharp drop as algorithms reacted to “news” from the Associated Press’s Twitter handle that President Obama had been injured in a bombing attack at the White House. In a few minutes, the Dow Jones dropped 145 points, Standard & Poor’s 500 Index lost $136 billion in […]

In New York Times, Prepaid Fee Story Misses the Mark (July 2013)

By Patrice Peyret, Banking Up In the July 1 New York Times story “Paid via Card, Workers Feel Sting of Fees,” reporters Jessica Silver-Greenberg and Stephanie Clifford raise an important question but fail to answer it: Are a significant number of employers forcing hourly workers to use expensive payroll cards? The three key conditions here […]

NFC mobile payments: overcoming the barriers for banks

The past few years have seen major changes to the way we make low value payments, from pre-paid wallets such as the Oyster Card through to contactless cards in retail transactions – thanks to Near Field Communication devices.

Reducing threats to availability in the banking sector

The financial services sector’s growing interdependence between internet-accessible clearing and transaction processing infrastructure means that a successful DDoS attack can have far reaching consequences, such as customer dissatisfaction and loss of trust, brand damage, increased operating costs and lost revenue to name just a few.

FATCA, IGAs and AML Technology

After a long wait, the first real FATCA implementation deadlines are just around the corner. To meet the new account identification requirements, by 1 January 2014, institutions should be in the process of implementing the necessary upgrades in their onboarding and overall compliance systems and processes.

Banking on a mobile relationship

The last five years have been tough for the UK banking sector, but optimism is slowly returning, writes Ian Byrne, banking director UK & Ireland at Wincor Nixdorf. Capital reserve ratios are largely being met, the prices of bank stocks are becoming more stable, and there is now even talk of the Government divesting its stake in the banks which it bailed out. Indeed the sector has deserved this boost, but it has got a lot of work to do before it can rekindle the relationship with today’s more technology-adept consumer.

Changing banking for good: aspiration or opportunity?

The possibility of jail for miscreant top bankers has hit the headlines following publication of the Parliamentary Commission on Banking Standards final report, a compendium of all that is considered wrong with both banks and the regulator …

Blog: Mobile Payments Test Drive: Square Wallet, Starbucks App and Lemon (June 2013)

Mobile wallets get a considerable amount of media attention, but will any of them really drive users to leave the plastic card era behind? I recently did a comparison test of Square Wallet, Lemon and Starbucks’ own mobile app. While all the payment types I used worked surprisingly well, none of them was an experience that elevated shopping into the futuristic world these apps conjure up among payments enthusiasts.

Embrace the internet to determine the future of banking

The impact of the internet on the banking industry may yet turn out to be far more important than the financial crisis and the subsequent regulatory overhaul. Viewing statements on-line and making payments electronically is just the very beginning of the revolution.

ISO 20022 – A Hero for Our Times

ISO 20022 has been hailed as the lingua franca in payments and securities for some years now. It offers great potential for re-engineering the payments industry, and for process improvement, but for a standard that promises so much it is still relatively unknown.

Industry Views: Card Manufacturers Talk EMV (June 2013)

Although the network EMV liability shift is about two years out, card manufacturers already are consulting with their U.S. issuing clients to help them make decisions now about how they will approach the transition to EMV. First and foremost is the decision on when to begin, then which cards in their portfolio should have priority. […]

Blog: Physical and Digital Products In-Store Pack a One-Two Punch

By Thomas Cornelius, SVP, InComm Today’s consumers are constantly on the go—they’re busier, they multitask more and they have less time to get everything done. As a result, their shopping habits have changed. In fact, according to Forrester, more than 50 percent of in-store retail sales (approximately $1.2 trillion) are now Web-influenced. To meet the […]

The financial services production line: improving the customer journey

Customers expect their interactions to be as short, and as easy as possible, with a satisfactory outcome. This ideal customer experience can be achieved through a combination of the right strategy, the right resources, the right workforce skills and supporting tools and technology . But so many firms still fail to get it right

Lacking a legacy

Much has been said about the ‘bank 3.0’ landscape. We all now know that the Generation Y consumer, or the ‘digital native’ customer, demands a new type of banking. From online, anytime banking, to mobile payments, the face of banking is changing accordingly

Meeting the Needs of the Social Customer

While a child as young as nine years old can use Facebook and Twitter (despite rules saying users should be over 13), multi-million dollar financial service companies often fall behind in their adoption of social media.

London financial jobs scene showing upward trend

The number of new financial services jobs available in London during May was 20% over the previous month and recruitment specialists say that the trend is upwards, but the number of new jobs in May was 59% down compared to the same period last year.

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