The gift of the gab: three chatbots leading in insurtech
Chatbots can do more than just use a script to move customers through a sales funnel.
Analysis
Addressing liquidity challenges in T+2 securities settlement
With less time to secure funding for securities trades, faster settlement in FX could be the solution.
The rise of fintech raises trademark challenges
Within a highly competitive fintech environment, trademark-related complications can arise.
Podcast: Distribution – the lifeblood of insurance
Karn Saroya of Cover talks about how they made a mobile-only insurtech business a success.
Executive decision making and emergent tech: the opposite of cricket
If decision makers want to learn, they should put in the effort. Or pass the controls to people who do.
Cryptocurrency and tax compliance: navigating the new world of digital money
All you need to know about US tax compliance concerns associated with cryptocurrencies.
Robo-advice: the future is now
While we know that robo-advice is here to stay, who is actually using it?
Fintech influencers and can openers
Your influence is always, always a ticket to the ball where you will find like minded folks.
Interview: Harrie Vollaard, Rabobank – the key to building a successful digital agenda
Banks need to ask themselves whether they are flexible and sensitive enough to adapt to the rapidly changing context.
The four personalities of digital transformation
Tech-obsessed, tech-active, tech-aware and tech-reluctant.
Interview: Codrin Arsene – the power of digital transformation in financial services industry
Create a robust vision upfront and don’t shy away from digital transformation!
Beyond the hype: AI in financial services gets serious
Live from FinovateEurope, Rohit Talwar discusses AI and what the road to “super-intelligence” will look like.
Opportunity cost and the gender pay gap: the market value of decency
It’s not about women or money. It’s about what hiring and rewarding with integrity does for your business.
Pressing for progress for women in finance
We are finding a remarkable determination to reject the status quo and to press for progress.
Interview: Andrea Dunlop, Paysafe Group – women in leadership
Think bigger than your immediate surroundings and take more risks – doing both things can widen your horizons and boost your career progression.
International Women’s Day: leading the fintech charge
It’s important not to lose sight of your ambition – no matter what industry you’re in.
To become “cyber ready”, banks need to get to know their IT systems
The steps financial services firms need to take to keep up with regulation and protect against cyber threats.
Managing the risks of blockchain
Before you jump into implementing blockchain, know the risks.
AI and ML curbing financial fraud
A never-ending cycle in the good guy vs bad, but good folk are now gaining ground.
Insurance industry identity crisis and modernisation
Modernisation isn’t just a necessity, it’s an inevitable cultural change and the pivot point is now.
Will AI replace humans in the insurance industry?
Will you be one of the 800 million individuals ousted by AI?
National cryptocurrencies are not a thing: a pedant’s lament
Here we are, talking about decentralised centralised networks. Madness?
Digital transformation: is NatWest leading the way or going a step too far?
A bold new move that could shake up the banking industry.
Customer experience at the centre of innovation agenda
Innovating is the only way to stay ahead in today’s dynamic marketplace.
Surviving the digital era by accident: banks and gen X bankers
The digital era is here and, with it, a generation that champions creative forces and conversational integrity.
Defining the insurance company of the future
Just as customer demands are changing in a digital economy, insurtech-driven change is also inevitable.
The best banking and internet payment options
There’s no right or wrong way to purchase anything online.
Disruptive technology: the post-trade world wakes up
Looking at three pivotal technologies: distributed ledger type (DLT), common platforms, and cyber defences.
I’ve spent nothing on marketing!*
The efforts that yield the best results are the ones that are thought through and consistent.
Overcoming the challenges: back-up and storage
Now is a good time for banks to achieve cost-savings and regulatory compliance.
Mission to Mars: or how I manage to make everything about fintech
We don’t directly do good in our fintech-verse, but we push the world towards something better.
How fintech firms can take cover from cyberattacks
Revolutionising technologies are coming up by day and rendering most of the old business models obsolete.
“I have lightbulb moments all the time – doesn’t everyone?”
What was Liz Maguire’s, head of transformation and digital at ANZ, lightbulb moment?
What will help facilitate a secure future for the insurance industry?
This is the age of the “I want it now”, the insurance industry seems paralysed in working out a new vision.
How the bank of tomorrow engages its customers today
Customer proposition depends on a data driven approach designed for early adopting, millennial professionals.
Banks and fintechs – friends or foes?
Who goes there? A look at new frontiers and the bottom line.
Strangers in a Foreign Land: when incumbent retail banks “go digital”
It’s not practicality that makes banking in a foreign country hard. It’s bankers.
The ups and downs of cryptocurrencies
Predicting what will happen to Bitcoin and other cryptocurrencies has become a cottage industry.
Could data masking prevent credit card fraud?
Examining the latest weapon cybercriminals have acquired – data masking.
Women in fintech: people will be empowered by connectivity
Swiss RE’s Cecilia Sevillano talks about her journey in the industry.
