Analysis


Banking for net-zero homes

Banks can make a significant difference to the planet, to their customers, and ultimately to their bottom line.

Who owns the client?

Change the way you book revenue and you’ve transformed the way clients are treated forever.

Caveat emptor

Give praise where it’s deserved. Give it publicly. Give it as often as it’s earned. And don’t add conditions.

Banking on spreadsheets

Banks and fintechs need to step up their game to serve customers better when it comes to money management.

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