Analysis


Miracles on minimum wage

I don’t know what it would take for people at the top to take their own empowerment spiel seriously.

Can’t touch this

Touchpoints with customers are not a good thing. Stop counting them. Stop wanting them.

Cloud banking: 60 years on

Cloud is all the rage again, and the advantages for banks of being truly cloud native are huge.

The procurement saints

Procurement buddies, those workday saints, have always been what separates a good day from a terrible one.

The art of not dying

Maintaining your tech estate is not an exercise in bravery, but rather an exercise in risk management.

Crabs and KPIs

The majority of organisations fail because they allow folks to see what other teams do as ‘not my problem’. 

State of play: banking

Banks are facing a myriad of challenges, from transformative technological shifts to increasing competition.

Wishful thinking

The job is still about new technology, but it’s not about the ‘if’. It’s about the ‘how’.

(Fin)tech for good?

The ‘tech for good’ movement has the potential to effect real and positive global technological change.