US tech watch: Gradifi, Numerated, Jibo, Corvus, Botkeeper
Boston bosses this one. A wave of cash for finance and insurance tech start-ups, and a robotic assistant goes dark.
Nuance Communications
Swedbank sweet on virtual Nina
Swedbank has gone live with Nuance Nina, a virtual assistant that delivers a human-like, conversational customer service. The system, provided by US-based Nuance Communications, sits on the Swedbank website and the bank’s customers can type their questions to the virtual assistant. Swedbank customer service agents are also using the system to source information for customers. […]
