Cache Valley Bank in front-to-back office tech revamp with Finastra
Cache Valley Bank also plans to migrate all on-premises software to the cloud over time.
Glia
US fintech Glia acquires chatbot platform Finn AI
With the acquisition, Glia aims to make virtual assistants “mainstream” for financial services companies.
Glia passes $1bn valuation with latest $45m funding round
Glia, a New York-based digital customer service specialist, has raised $152m to date.
White paper: Video banking – delivering the full potential of next-gen customer service
Discover how next-generation video banking can keep your member satisfaction high, minimise call handle time, and reduce complexity.
White paper: Accelerating P&C insurance sales with digital customer service
The Property and Casualty (P&C) insurance industry is being dramatically transformed by digital technologies.
Case study: Meeting CU members where they are with virtual branches
How Unitus CU achieved a higher satisfaction rating for its “virtual branch” than any physical branch experience.
Customer service start-up Glia lands $78m to help banks and credit unions
The round was led by Shopify and Checkout.com backer Insight Partners.
Customer service platform Glia gets $20m funding
A Series B funding round led by Insight Venture Partners
