Video: Genpact at FinovateFall 2023 – Generative AI across the banking value chain
We chat with Anu Sachdeva of Genpact about the key use cases and benefits of generative AI in banking.
We chat with Anu Sachdeva of Genpact about the key use cases and benefits of generative AI in banking.
The next wave of technological transformation will be driven by the rise of wearable technology.
There has been a lot of rumour and speculation recently, focused around the news that Apple is working on augmented reality (AR) as its next major product. Last year, we saw how fast the take up of AR could be with the introduction of Pokémon Go that became a massive international cultural phenomenon almost overnight. Banks need to prepare sooner rather than later if they are going to take advantage of AR and not be left behind.
Since the financial crash retail banks are faced with more regulatory and financial restrictions than could have been envisioned. This is coupled with increased levels of competition and much reduced consumer trust. Intelligent analytics may offer part of the solution.
At the core of the challenge for banks is understanding their customer better and using the information effectively across the business.
As business process operations enter a new capter of accelerated transformation, technology services are not just a critical component for financial services firms – they are the business itself.