E-book: Next-gen cloud contact centres
How a next-gen cloud contact centre can help you deliver the experiences your customers demand.
call centre
Appian World 2019: why banks need low-code tech
Revolutionising call centres, and harnessing AI to address challenges such as the demise of Libor.
Are contact centre agents the new face of consumer banking?
The desertification of local banking is shifting the burden of live consumer interaction to contact centres. The question is: are your agents ready to become customer-facing bankers?
