Report: The state of UX research in financial services
Learn how to create superior financial experiences that foster innovation and customer loyalty.
BankingTech
Join us at our CMO roundtable and Christmas networking party on 5 December
Register now to join our CMO roundtable and Christmas networking party on 5 December in London.
Canadian Tire reacquires Scotiabank’s 20% stake in its financial services arm in $650m deal
Scotiabank first bought its 20% stake in May 2014 for around $460 million.
Improving safety in AI
Having regulators test AI before release will ensure a much better understanding of its capabilities.
Goldman Sachs reportedly seeks new issuer for General Motors credit card
Goldman Sachs bought the GM credit card business for $2.5 billion in October 2020.
Valley National Bank taps FusionIQ for digital wealth management solution
The bank will deploy FusionIQ’s cloud-native Digital Advice platform.
Tennis with an octopus
If eight balls are being thrown at you where you were meant to get just one, some may get through that shouldn’t.
Customers, employees, shareholders: the laser focus of successful digital transformations
Incorporating a customer lens in your digital transformation can boost both revenue and employee satisfaction.
The new, new thing needs old-fashioned management skills
Swapping out payments technology or core banking at a large firm is “almost like heart surgery”.
NatWest engages IBM to revamp chatbot service with generative AI
Cora+ leverages generative AI to draw on multiple different information sources to answer customer queries.
Webinar | 6 December 2023 | Case study: How Wells Fargo leverages DX intelligence for proactive issue monitoring
Real-world examples of how Wells Fargo monitors, understands and reacts to critical digital experience issues.
Kentucky-based credit union Park Community names Jana Erny as president and CEO
Erny succeeds outgoing president and CEO Jim Spradlin, who is retiring after 29 years at the credit union.
Digital transformations: aligning incentives to the transformation strategy
Aligning team and employee incentives to the strategic goals of the transformation is crucial to its success.
Walking the talk with composable banking
Composable architecture creates real flexibility for banks looking to make changes to their cores.
Banking Technology Magazine November 2023 issue out now
Cover story: PHOENIX RISING – How to breathe new life into digital transformation.
Mainframe as a service
Mainframes are alive and well. But everyone knows they will have to eventually move off them.
Webinar | 7 December 2023: Beyond the hype – exploring the real-world use cases for AI in financial services
Join us for what’s sure to be a fascinating deep dive into the world of AI in financial services.
Nominations now open for the seventh annual PayTech Awards
Submit your nominations before 15 March 2024.
Proven to standardise Caribbean operations on ERI’s Olympic core banking system
ERI says the move will position Olympic as “the primary core banking platform in a multi-entity set-up” at Proven.
The unfolding landscape of open banking
As regulatory sands shift, businesses should be confident moving towards open banking.
The US Federal Reserve proposes new single cap on interchange fees
Reserve board member and governor Michelle Bowman has opposed the revised cap.
IndusInd Bank taps Viamericas for digital inward remittance offering
The bank says its remittance platform provides customers with full transparency over payments.
Demystify Podcast: Demystifying conversational interfaces with Zor Gorelov, founder of Kasisto
Zor Gorelov, founder of Kasisto, shares his visionary perspective on the emergence of artificial financial intelligence (AFI).
Dodging a dark data disaster
The amount of dark data being collected by firms is increasing, and its overall environmental impact is massive.
Morgan Stanley appoints Ted Pick as new CEO
James Gorman will transition to the role of executive chairman after serving as CEO for the last 14 years.
The plague of learned helplessness
You don’t always get good options. But there are always options. So show up and make the choices.
FinTech Futures triumphs as best digital media platform at Fintech B2B Marketing Global Awards
FinTech Futures was named the winner in the Best Innovative Integrated Digital Media Platform category.
NET Credit Union selects Bankjoy for digital onboarding solution
Bankjoy says its solution enables new customers to open an account in just 90 seconds.
US Federal Reserve Board slaps $14.5m fine on Metropolitan Commercial Bank
The Board alleges that the bank violated customer identification rules.
Banking Tech Awards 2023 sponsorship opportunities
Unmissable sponsorship opportunities – digital and physical – at the upcoming Banking Tech Awards on 30 November.
Video: Bank of America at Sibos 2023 – The evolution of transaction banking
At Sibos 2023, we sat down with Chris Jameson of Bank of America to discuss the shifting transaction banking landscape.
JP Morgan and Mastercard’s new Pay-by-Bank solution goes live in the US
Verizon has revealed it will pilot the solution with its US customers “in the coming months”.
Is this the end of banks as we know them?
Let’s be realistic. “Digital” banking alone is not going to kill off “legacy” or incumbent banks anytime soon.
Video: Chainlink at Sibos 2023 – The future of on-chain finance and tokenisation
We chat with Sergey Nazarov of Chainlink about how the firm is solving the blockchain interoperability problem.
US regional bank United Community partners Allied Payment Network for real-time payments
The South Carolina-based bank is to integrate Allied’s RTP solutions into its Q2 digital banking platform.
Living within your means
For people in the money business, we are not very good at talking about money.
Ally Financial CEO Jeffrey Brown to step down
Brown is due to depart the Michigan-based online bank on 31 January 2024.
Noble Credit Union taps Fiserv for DNA core banking system
Fiserv says the credit union chose its DNA core banking system due to its “modern technology and open APIs”.
AI-powered decisioning is crucial to maximise customer lifetime value
The right decisioning platform that is all-encompassing is key to long-term success, growth, and profitability.
Can banks connect the dots in their pursuit of sustainability?
As ESG transitions towards a matter of law and compliance, a lack of focus could have very serious consequences.
