Customers, employees, shareholders: the laser focus of successful digital transformations
Incorporating a customer lens in your digital transformation can boost both revenue and employee satisfaction.
Incorporating a customer lens in your digital transformation can boost both revenue and employee satisfaction.
Swapping out payments technology or core banking at a large firm is “almost like heart surgery”.
Cora+ leverages generative AI to draw on multiple different information sources to answer customer queries.
Real-world examples of how Wells Fargo monitors, understands and reacts to critical digital experience issues.
Erny succeeds outgoing president and CEO Jim Spradlin, who is retiring after 29 years at the credit union.
Aligning team and employee incentives to the strategic goals of the transformation is crucial to its success.
Composable architecture creates real flexibility for banks looking to make changes to their cores.
Cover story: PHOENIX RISING – How to breathe new life into digital transformation.
Mainframes are alive and well. But everyone knows they will have to eventually move off them.
Join us for what’s sure to be a fascinating deep dive into the world of AI in financial services.
Submit your nominations before 15 March 2024.
ERI says the move will position Olympic as “the primary core banking platform in a multi-entity set-up” at Proven.
As regulatory sands shift, businesses should be confident moving towards open banking.
Reserve board member and governor Michelle Bowman has opposed the revised cap.
The bank says its remittance platform provides customers with full transparency over payments.
Zor Gorelov, founder of Kasisto, shares his visionary perspective on the emergence of artificial financial intelligence (AFI).
The amount of dark data being collected by firms is increasing, and its overall environmental impact is massive.
James Gorman will transition to the role of executive chairman after serving as CEO for the last 14 years.
You don’t always get good options. But there are always options. So show up and make the choices.
FinTech Futures was named the winner in the Best Innovative Integrated Digital Media Platform category.
Bankjoy says its solution enables new customers to open an account in just 90 seconds.
The Board alleges that the bank violated customer identification rules.
Unmissable sponsorship opportunities – digital and physical – at the upcoming Banking Tech Awards on 30 November.
At Sibos 2023, we sat down with Chris Jameson of Bank of America to discuss the shifting transaction banking landscape.
Verizon has revealed it will pilot the solution with its US customers “in the coming months”.
Let’s be realistic. “Digital” banking alone is not going to kill off “legacy” or incumbent banks anytime soon.
We chat with Sergey Nazarov of Chainlink about how the firm is solving the blockchain interoperability problem.
The South Carolina-based bank is to integrate Allied’s RTP solutions into its Q2 digital banking platform.
For people in the money business, we are not very good at talking about money.
Brown is due to depart the Michigan-based online bank on 31 January 2024.
Fiserv says the credit union chose its DNA core banking system due to its “modern technology and open APIs”.
The right decisioning platform that is all-encompassing is key to long-term success, growth, and profitability.
As ESG transitions towards a matter of law and compliance, a lack of focus could have very serious consequences.
Gupta joins Arival Bank from US-based consumer fintech company Eco, where he served as head of compliance.
The consortium consists of funds and accounts managed by KKR, Bayview Asset Management and CardWorks.
Can banks stop their self-destructive tendencies and escape the race to the bottom?
Skytef has been distributing Fiserv’s electronic funds transfer solution SiTef since 2002.
The CFPB has made it clear to banks that people are entitled to get basic information without having to pay junk fees.
We chat with Infosys Finacle CEO Sanat Rao about the need for banks to continuously evolve to remain competitive.
The bank wants to “make it easy for Arizona businesses to get the capital they require for growth”.