UK


TSB to boost ATM network by 10%

TSB is increasing the size of its ATM estate by more than 10% as it works to transform its retail banking network in the wake of its de-merger from Lloyds Banking Group last year.

The man from CHAPS

The UK’s Clearing House Automated Payments System turned 30 earlier this year. It wasn’t an anniversary marked with street parties by a grateful nation, but in its quiet way it was a significant moment, for – in common with the whole payments infrastructure – the system is going through a period of change. Phil Kenworthy, […]

Banning foreign banks from the UK? What about the technology?

The Prudential Regulatory Authority has set out a series of requirements for non-EU banks who want to do business in the UK.
In addition to the regulatory system changes, what would the technological and infrastructure challenges of such a ruling be?

Barclays customer data debacle raises difficult questions

Revelations that Barclays customer data was being sold on the black market to corrupt City traders have caused the bank some embarrassment over the weekend– but the incident raises more questions than it answers, according to observers.

Startupbootcamp launches foray into financial services

European startup accelerator Startupbootcamp is preparing to launch a programme focused on the financial technology industry. Startupbootcamp FinTech, will be make its debut in London with support from banking group Lloyds and the Netherlands’ Rabobank.

Euronext and Markit target ETF opportunities

January has been a good month for ETFs, with the launch of two new products aimed at making it safer and cheaper to trade – and easier to get the information needed to make trading decisions.

Clear2Pay doubles headcount at Scottish testing facility

Clear2Pay is expanding its facilities in Scotland with the hire of 29 new staff, at its Dunfermline offices, bringing the headcount there to 50. The expansion is supported by a £250,000 Regional Selective Assistance grant from Scottish Enterprise. Kimball Felix, chief of staff at Clear2Pay, said, “In addition to our payments technology, we offer a […]

Better late than never: businesses should still sharpen up for SEPA

While many large organisations have already planned and delivered their SEPA compliance, smaller and mid-sized firms have woefully underprepared for the deadline. Banks and payment organisations need to be prepared for a certain amount of confusion and resistance from UK customers who may not understand the reasons for the change, and may be reluctant to put the necessary changes into effect.

O2 discards unattractive wallet

UK operator O2 has revealed that its O2 Wallet service, which closed last week, was a casualty of the pace of development in the fast moving mobile payments space.

MiFID II “will hurt investors”

Tuesday’s landmark deal between the European Parliament, Council and Commission on MiFID II will hurt long-term investors and may paint the regulator into a corner, according to Juan Pablo Urrutia, European general council at broker ITG.

Derivatives reform chaos “stupid and self-inflicted”

Reforms to the way derivatives trade in the US and Europe are causing a conflict between consumer desire for bespoke solutions and regulatory attempts at standardisation – and the self-inflicted panic as the deadline approaches indicates the cost may be too high, according to a panel of senior capital markets representatives speaking at an event organised by the Futures and Options Association in London on Tuesday.

FinTech Innovation Lab London announces 2014 line-up

Seven startup financial services companies have been chosen by the FinTech Innovation Lab London for its annual innovation-focused competition, which is designed to give support and recognition to promising new ideas in financial services.

LSE reforms international order book as T+2 draws near

The London Stock Exchange has introduced a set of changes for its international order book, including a shift to T+2 settlement, a reduction in tick sizes and changed opening hours, ahead of upcoming EU regulations designed to harmonise settlement across Europe.

Generation Y leads UK towards mobile banking

Nearly two-thirds (64%) of UK current account holders would prefer to bank online or via a mobile app than via telephone or in-branch banking (29%), according to a recent survey by YouGov and business process specialist Genpact.

HSBC losing out in UK account switching battle

HSBC has lost more customers since the introduction of the UK’s account switching service than any other major retail bank, according to figures published by advisory firm TNS.

HSBC and Lloyds losing in switching stakes

Santander, Nationwide and Halifax have gained the most from the UK’s account switching service, while traditional banking names Barclays, HSBC Lloyds & TSB and NatWest have lost out, according to new figures released by advisory firm TNS.

RBS commits to V.me by Visa mobile wallet as Nationwide beats it to roll-out

RBS has confirmed that it is to launch V.me by Visa, the digital wallet built by Visa Europe. The decision follows a pilot programme, and will mean that RBS follows in the footsteps of Nationwide Building Society, which has just become the first UK high street brand to roll out the wallet to its customers.

Metro Bank all about customer care, says Donaldson

Staff at Metro Bank don’t have sales targets – instead, they are incentivised to enhance the customer experience, says Craig Donaldson, chief executive at Metro Bank. The bank is hoping this approach will pay off as it continues its campaign to win over the UK high street with the launch of a new branch at Cheapside in the heart of London.

BATS Chi-X Europe launches European listings business

BATS Chi-X Europe has begun its pan-European listings business with the start of trading in two exchange-traded funds. The firm’s strategy is to focus on ETFs, where it believes it has found an opportunity to cut away at costs.

UK building society trio switch to Unisys cloud

Three independent UK building societies – Ipswich, Loughborough and Dudley – have agreed to use a new software as a service solution from Unisys to handle their mortgage and savings accounts. The deal represents the latest move in a series of steps by the UK’s building society sector to adopt cloud platforms.

First trades on LCH.Clearnet FX platform use Traiana CCP link

LCH.Clearnet’s ForexClear service has cleared its first trades through a partnership with pre-trade risk and post-trade processing company Traiana, which matched and affirmed the FX derivative client trades using its Harmony CCOP Connect service.

Swansea Building Society upgrades Sopra savings system

Swansea Building Society has just upgraded its lending and saving platform to the latest version of vendor Sopra Banking Software’s mortgage and savings suite – a move that it says will help it to handle its regulatory reporting obligations much more effectively and launch new products quicker when needed.

Deutsche Bank appoints Boeing’s Kim Hammonds as CIO

Deutsche Bank has chosen Kim Hammonds as chief information officer and global co-head of group technology and operations. Hammonds joins on 25 November from Boeing, where she was chief information officer.

Furness Building Society installs core banking platform

Furness Building Society has chosen a mortgage and savings suite from vendor Sopra Banking Software, to act as the society’s core banking platform. The new system is intended to help the society become more flexible and develop new products, especially online products.

Consumers don’t trust mobile payments study finds

Fewer than one in four of UK consumers would use their smartphone like a credit card to make payments even if they had the relevant app, according to a new survey carried out by YouGov on behalf of outsourcing firm Firstsource Solutions.

UK Payments Council reports 11% increase in account switching

The number of UK consumers who switched their current account during the last month increased by 11% compared to the same period last year, giving hope to the UK Payments Council that its new seven-day account switching service which launched on 16 September may be beginning to work.

UK account switching a “complete waste of time” claims bank panellist

The UK Payments Council’s seven-day account switching service has been attacked as a “complete waste of time” by participants at a panel discussion in London on Wednesday – an allegation that was vigorously denied by representatives of the Council and the UK retail banking sector.

Financial institutions are “missing out” on big data says TeleWare

As financial regulation on mobile phone recording grows ever tighter in Europe, a significant proportion of financial institutions still haven’t put in place any technology to handle it. They could be missing out, according to Steve Haworth, chief executive at computer telephony specialist TeleWare.

London Stock Exchange prepares millimetre wave trading link

The London Stock Exchange is planning to roll out a new millimetre wave wireless communication link between its data centre in the City of London and the Equinix data centre in Slough, in a deal that will provide faster access and benefit HFT firms looking to arbitrage between multiple trading venues.

Zapp: putting banks back in the m-payments picture

Formed earlier this year, Zapp expects to launch next year with the backing of most of the major UK retail banks, Peter Keenan, chief executive of the venture, says that at the time of launch the Pay by Zapp service will be available to 40% of UK current account holders, and it will have the backing of 50% of the nation’s online and mobile retailers – including well-known brands.