UK

Cash is here to stay – for the next 300 years anyway

Reports of the death of cash have dominated the 2015 news agenda. A variety of industry developments – from the launch of Apple Pay through to a Danish proposal to end the obligation of retailers to accept cash – work together to imply that paper notes and coins could soon lose relevance. All this is underpinned by apparently irrefutable stats from the Payments Council which reveal that cashless transactions have now overtaken the use of cash in the UK

Cameron backs UK fintech 2020 manifesto

Fintech association Innovate Finance has launched UK Fintech 2020, a manifesto that sets out goals for the UK to be a centre for financial services. These include calls for increased investment in fintech, efforts to attract more fintech firms and the creation of more jobs in the sector.

Blockchain-based SETL plans to revolutionise payment and settlement

A new venture plans to create a multi-asset, multi-currency institutional payment and settlements infrastructure based on blockchain technology. Called SETL, the venture is backed by Peter Randall, former chief executive at Chi-X, the multilateral trading facility that is now part of BATS, and Anthony Culligan, founder of peer-to-peer bitcoin trading site Roolo.

Plato Partnership enters “exclusive” deal with Turquoise

The Plato Partnership, a consortium of asset managers and broker-dealers working to build a non-profit equities trading utility in Europe, has chosen the London Stock Exchange’s Turquoise subsidiary as its preferred partner, and the two companies announced they are exploring a “commercial collaboration”.

BACS admits disappointment as UK current account switching stalls

More than a million people switched their current account to a rival bank in the year leading up to July 2015, according to new figures published by UK payments system Bacs. The numbers represent only a minimal increase on the year before – undermining hopes that making switching easier would lead to dramatic improvements in the competitiveness of UK retail banks.

One bank challenger less in London

Fintech startups head to London for Startupbootcamp 2015 final

Ten financial services startups have been chosen by startup accelerator Startupbootcamp FinTech to participate in its annual London program, which seeks to find the best new companies in financial services and bring them to market. Notable themes among the finalists include Bitcoin and the blockchain, big data, algorithms, cloud computing and social networking.

UK consumers look for speed

Nearly half of UK consumers say that faster payments are a factor in their choice of back account provider, with 45% saying that the offer of faster electronic payments would encourage them to switch their bank account provider.

Silver lining? Consumer confidence in banks improves along with economic recovery

Silver lining? Consumer confidence in banks improves along with economic recovery

Recent studies suggest that banks in the UK are rebuilding their reputation among consumers and investments in mobile and digital are at least in part responsible –though trust remains fragile and other studies highlight concerns over pricing and transparency. Customer satisfaction across all sectors in the UK has flat-lined over the past six months, but some that regularly attract scrutiny – including banking – have shown signs of improvement,

BNP Paribas becomes CHAPS’ 22nd direct participant

BNP Paribas becomes CHAPS’ 22nd direct participant

BNP Paribas has become a direct participant in CHAPS, the UK’s same day high-value electronic payment system, the 22nd bank to join in this role. More are expected to join by the end of 2016. As a direct participant, the bank can directly send and receive irrevocable, guaranteed sterling payments with same day finality, rather than through a third-party.

UK consumers can’t get satisfaction from their banks

UK banks rank bottom in a nine-country survey of how well banks match up to customer expectations in terms of rewarding customer loyalty and helping them manage their finance. Overall, the UK banks rank third, behind the US and Germany.

PSR appoints chair of the Payments Strategy Forum

The Payment Systems Regulator, the new economic regulator for UK payment systems, has appointed Ruth Evans as the chair of the Payments Strategy Forum. Evans is currently chair of The Authority for Television on Demand, the independent co-regulator for the editorial content of UK video on demand services.

World Class Payments take shape in the UK

advances in technology, and particularly consumer demand, are driving change and making the payments environment an interesting place to be in the years ahead

The fintech revolution heads for the clouds

Over the last decade the financial markets industry has experienced significant regulatory upheaval. We have witnessed a new approach to supervising financial institutions, with regulators moving from a “light touch” approach to an “interventionist” one

PSR papers set out scope for Payments Strategy Forum

The UK’s Payment Systems Regulator has published a series of papers describing its work on the creation of the Payments Strategy Forum, the body it is creating under independent leadership to bring together regulators, industry and users.

Payments infrastructures must support innovation says regulator

New payments options are springing up all over the place – except for the underlying infrastructure where current arrangement for access and governance may be a hinderance to innovation, according to the head of the UK’s Payment Systems Regulator.

Banks gain ground after customers’ confidence hits rock bottom

The global financial crisis devastated the reputation of the UK banking industry and it is not hard to understand why public trust in banks is at a low ebb. Since 2008, there have been at least five major scandals involving one or more banks operating in the UK, writes Peter Duffy Along with the reputational damage […]

A bank you can’t speak to or visit – coming in 2015

Talking used to be a positive thing. For many years, BT reminded us that it was “good to talk”; whilst in the 1980s the Midland Bank (since acquired by HSBC) promoted itself extensively as “the listening bank”. Now, there is a new breed of bank coming to the UK; one that doesn’t have branches or want a ‘physical’ interaction with its customers

Atom Bank granted UK banking licence ahead of 2015 launch

Challenger UK retail bank Atom has received its licence from the Bank of England, meaning it will now be able to go ahead with plans to launch later this year. The bank will add competition to the UK retail banking sector, which until 2010 had not seen a single new entrant for 150 years.

Banking Technology Forum 2015 morning sessions: payments regulation, blockchain real-time payments and digital banking

There is a nuclear revolution going on in banking and payments with new digital challenger banks like Atom and Starling seeking to displace established banks that are themselves turning to real-time payment infrastructures to retain customers and under regulatory pressure to open up to FinTech competition from mobile players and payment service providers (PSPs). Crypto-currencies, cyber-security and other tech challenges were also addressed at the Banking Technology Forum 2015

Banks could lose customer interaction role to new entrants

If children trust Google more than they trust a bank, tomorrow’s customers may well hold their money with digital companies instead of traditional banks. That thought worries senior banking industry speakers speaking at the BBA conference in London on Thursday.

London to host Sibos 2019

London has been selected as the host city for Sibos 2019 following a successful bid by ExCeL London and London & Partners, the official promotional company for the city.

LSE opens direct membership to Hong Kong

The London Stock Exchange has obtained approval for Hong Kong companies to become members. Previously, only companies from the European Economic Area and Israel could join.

Apple Pay comes to UK next month

Apple Pay will be available in the UK from next month, with eight of the UK’s most established banks and the major credit and debit card networks supporting it – along with Transport for London.

Banks should know their customers’ digital skills says new report

As consumer adoption of mobile devices and social media increases, banks can’t really rely on standard details such as income, age and geography to serve customers better than their competitors, according to a new report by payments company TSYS and software firm FICO. Instead, they may need to recognise the different kinds of customers based on how they interact with digital technology and tailor their services accordingly.

McObject distributor looks to crowdfunding in Europe

McObject distributor looks to crowdfunding in Europe

MCO Europe, exclusive distributor of the McObject high performance database financial markets in the UK and Europe, is raising investment through Crowdcube, the UK’s largest crowdfunding site, to fund growth and expansion. McObject’s eXtremeDB Financial Edition high-performance database is used for trading and risk management by banks, fund managers, brokers and data vendors.

FCA sets out terms for probe into corporate and investment banking

The UK’s Financial Conduct Authority’s study into competition in investment and corporate banking will focus on choice, transparency, bundling and cross-subsidisation in debt and equity capital markets, mergers and acquisitions and acquisition financing. It will also consider links between competition in these primary market services and related activities such as corporate lending and broking, and ancillary services.

Leeds Building Society targets “customer engagement” with HP deal

Leeds Building Society is to revamp its customer engagement tools through a ten-year deal with HP Enterprise Services, which will encompass a number of independent software vendors working on different parts of the business. The deal builds on the earlier deal between the two firms in 2013, which focused on the building society’s core banking platform.

Halifax doubles mobile user base in a year

UK retail bank Halifax reports that two-thirds of its customers are now using mobile to login, doubling the number of mobile banking sessions compared to a year ago.

National velocity checking: the answer to MSB money laundering?

Anti-money laundering legislation cuts through the Gordian knot of bringing cases against companies at a stroke – it doesn’t require a ‘controlling mind’. In fact, it almost demands the opposite. A UK-wide system of velocity checking would go further in combating crime and protecting Money Services Businesses.

V.me by Visa to be rolled out in UK this year

Visa Europe says that it will roll out its V.me by Visa in the UK this year, having secured commitment from 55% of the UK’s card issuance base, which accounts for more than 60 million card holders, and thousands of the UK’s retailers. It will now be commercially available to the majority of internet shoppers in the UK before the end of 2015.

Citi Mobile Challenge demos ‘disruptive’ finalists in London

Mobile startups are changing the way customers interact with financial services around the world. Tier one banks know this, and are keen to get a piece of the action. This week, companies from EMEA demoed at the Citi mobile challenge in London in the final stage of an annual event that takes in hundreds of financial startups around the globe.

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