Bob Wigley, the former chairman of the collapsed Yellow Pages, will be the chair of a new financial services trade association, which will bring together six member organisations across the UK. It hasn’t got a name yet, but the new moniker and brand “will be decided in due course” and launched in the summer. The […]
Canada’s banking group CIBC is implementing Wolters Kluwer’s OneSumX for regulatory reporting across its locations in the UK, Japan, Australia, Hong Kong and Singapore.
UK-based payments start-up Revolut has unveiled its “human-like” chatbot, Rita, to answer customer queries. Rita – which stands for “Revolut’s Intelligent Troubleshooting Assistant” – is accessible via the mobile app’s messenger support service. Customers can open the app, send Rita a message and get an instant reply. During the pilot scheme, Rita resolved 20% of […]
UK challenger Metro Bank has accelerated a data project delivery, cutting provisioning time by 80%, following the deployment of the Delphix Data Virtualisation platform. The bank began working with California-based Delphix to enable it to deliver data to teams better. The idea was to integrate enterprise software into an existing IT stack. Delphix says its […]
Uncertainty over Brexit has created a 33.7% decrease in UK venture capital (VC) investment for fintech firms, according to research by Innovate Finance. Investment was down to $783 million – less than two thirds of 2015 investment of $1.2 billion. Nine of the top 20 UK deals closed post Brexit, with total investment after the […]
Moven, the online-only bank founded by Brett King, has launched its finance help app to “make monetary monitoring easy for everyone” in the UK at FinovateEurope. Moven was first launched in the US in 2013, and this new UK app took four weeks to launch. King says this is its “first launch in Europe” and […]
Catch up on Banking Technology’s top five fintech stories of the week – all in one place!
The UK Competition and Markets Authority (CMA) says its banking “final order” is giving people greater control over their money and reckons the open banking revolution is getting closer. As Banking Technology reported in August, the CMA unveiled its plans to make banks “work harder for customers” and ensure the “benefits of new technology are […]
British and American governments, businesses, and others have formed P20 – a group of “influential leaders” and the “first” Transatlantic payments initiative of its kind. Its inaugural meeting is to be held in autumn 2017 in London, where 20 people in the payments industry, and US/UK government officials and regulators will meet. It will rotate […]
The dynamic and successful world of UK fintech has left the British public shocked as they’ve become numbed to shoddy customer service, invisible trains and useless politicians. Banking Technology took to the litter-strewn and phlegm-coated streets of London to inform the citizens about the nation’s start-ups, innovation, energy and can-do attitude. And to gauge the […]
UK-based mobile banking firm Tide has launched with its business account app for SMEs. As Banking Technology reported in July 2016, Tide was gearing up for its launch and said it will offer a “nimble small business current account”, with a swift set-up and no monthly fees. It claims to be among the “world’s first” […]
Nava Finance has been granted approval by the UK’s Financial Conduct Authority (FCA) to begin offering personal loans to consumers. The company says it is now focused on working towards an initial launch date, which will be announced when all testing and other preparations are fully completed. Nava sources loan funding from institutional investors and […]
Barclaycard is trialling contactless donations as it says charities may be missing out on more than £80 million each year by only accepting cash donations. According to its research, four in ten (42%) Brits say they carry less cash now than they did three years ago. While, one in seven (15%) people admit to walking […]
UK-based Advanced Payment Solutions (trading as APS Financial) has launched a new mobile platform as it looks to compete with “neo” mobile banks. New services include the ability to set up a new account via the Cashplus app. Customers can also manage payments and transfers, get “instant access” to their money or arrange overdrafts using […]
Like a charming European fairy tale, questions over who shall inherit a crown and become the new ruler were raised. At the Economist’s Finance Disrupted conference, “Collaborate or die”, held yesterday (25 January) in London, the city’s pre-eminence in the fintech field fell under scrutiny. Initial discussions looked at why this metropolis is such a […]
As with any revolution, open banking will have winners and losers. How to stay competitive in the digital era?
HSBC plans the closure of 62 of its UK branches in 2017, with the loss of up to 180 jobs. This will bring the number of branches it has in the country to 625 by the end of 2017. It says it has no intention to close any further branches in 2017 and this marks […]
The UK’s Post Office has entered the banking market as a new industry-wide agreement with the nation’s banks comes into effect. From today (24 January), 99% of UK personal bank customers and over 75% of business customers can do their day-to-day banking at the Post Office – described as the “biggest expansion in face-to-face banking […]
UK-based Starling Bank has become the “first of the digital-only challengers” to join Faster Payments this week. It is the 13th direct participant of the Faster Payments Scheme, and Starling says its customers will be able to see where their money is flowing and when in real-time, 24/7. Joining the board of Faster Payments, Julian […]
Customers of Lloyds, Halifax and TSB are unable to access their online accounts after a major outage. Based on Twitter feeds and the website monitoring service, Down Detector, there are problems across the UK. Many Twitter users, no strangers to tedious whinging at the best of times, are saying they can’t access accounts online or […]
The General Data Protection Regulation (GDPR) comes into full effect in the UK in May 2018. Even if the UK triggers Article 50 of the Treaty of Rome in March 2017, it has to give two years’ notice to leave the European Union (EU), and therefore cannot escape the new data privacy provisions.
FairFX, a London-based multicurrency payments service, has acquired Q Money and its e-money licence.
London-based Persia International Bank, a joint venture of two Iranian financial services groups, Bank Mellat and Bank Tejarat, is undergoing a tech revamp.
Airdrie Savings Bank (ASB), the only remaining independent savings bank in the UK, is closing down for good.
The Competition and Markets Authority (CMA) in the UK has accepted undertakings from the Bacs payment scheme that commit it to delivering the improvements required by the CMA retail banking market investigation within a year.
According to the UK Cards Association, a trade body for the country’s card payments industry, a quarter of all card transactions are now made via contactless in the UK. 325 million purchases, altogether worth £2.9 billion, were made using contactless debit and credit cards in November 2016.
Target Group, a UK-based business process outsourcing (BPO) and software vendor, has purchased the operating business of Commercial First, a provider of commercial and residential mortgage servicing, due diligence and property valuations. Commercial First, also based in the UK, provides clients with services in the real estate lending market ranging from loan administration through to […]
The bustling UK challenger bank scene has grown by another addition, ClearBank. It is a brainchild of Nick Ogden, founder and former CEO of WorldPay.
Mobile-only challenger bank Monzo has revealed some witty conversations between its banking customer support team and customers. In an amusing blog post, the bank says its customer support team of around 17 people manage hundreds of queries on a daily basis in as “close to real-time as possible”. Some of these conversations struck a chord […]
Virgin Money plans to launch a digital bank – VMDB – and is now recruiting for a head of customer experience. As Banking Technology reported in November, 10x Future Technologies, the start-up founded by former Barclays CEO Antony Jenkins, is building a digital core banking platform for Virgin Money. The latter also signed a long-term […]
Look back at some of the top-read feature articles on all matters fintech published by Banking Technology in 2016.
Monese, a mobile-only bank founded by Norris Koppel, an Estonian expat in London, has raised $10 million in Series A funding round as it looks to go pan-European.
A UK-based challenger bank, Tandem, will start offering financial solutions to customers of retailer House of Fraser in 2017. As part of the collaboration agreement between the two companies, House of Fraser will invest up to £35 million in Tandem.
We are constantly connected to the cloud (iPhone, DropBox, Google Drive just to name a few) and yet, in financial services, the adoption has been tremendously slow. In part, this is due to a lack of guidance from regulators, especially where cloud-based regulation technology is concerned. But finally there is forward progress.
Jargon Bank has launched in the UK offering “compelling and innovative” products that have left journalists diving for cover… usually to the nearest pubs. In a press release, that ideally shouldn’t have been sent, the hipster-friendly bank decided that wishy-washy and generic statements would somehow garner the respect of fintech publications across the world. Serial […]
Credit card firm MBNA is to be taken over by Lloyds. The firm’s current owner, Bank of America, has agreed to sell it for £1.9 billion. The deal is expected to close in H1 2017.
Central securities depositary Euroclear and blockchain firm Paxos have completed the first pilot for Euroclear Bankchain, a new blockchain settlement service for London bullion due to go live in 2017. Over 600 OTC test bullion trades were settled on the Euroclear Bankchain platform over the course of the two-week pilot. Angus Scott, director, product strategy […]
Pay @ Pump is a self-service beer pump that you can pay for contactlessly with your phone, enabling punters to get drunk more quickly than ever before, reports Scott Bicheno at Telecoms.com. The innovation was inspired by Barclaycard’s empathy for UK boozers who often have to wait for minutes for their next fix of lovely, […]
UK challenger bank Starling talks about finding its niche and how it intends to prosper in an increasingly competitive space – all in preparation for its 2017 launch.
The UK’s Payment Systems Regulator (PSR) has started a co-ordinated industry-wide effort to tackle payment scams. The regulator today (16 December) published its response to a super-complaint issued by consumer watchdog Which?, about protection for people making authorised “push” payments. In its response the PSR outlines an approach that “will see regulators and industry commit […]
