North America


Research energises the modernisation journey in Canada

Canada is one of many countries around the world striving to make payments fast, frictionless and data rich. The country’s approach to payments system modernisation is rooted in collaboration and research, with an eye to the international experience and a deep dive into the needs and capabilities of the Canadian market, including an investigation into blockchain and cryptocurrencies.

Finn.ai and ATB Financial first for Facebook Messenger banking chatbot

Canadian start-up Finn.ai (formerly Payso) has teamed with ATB Financial for the “first ever banking chatbot” on Facebook Messenger. In an interview with Betakit, Finn.ai co-founder and COO Natalie Cartwright says it has been in talks with ATB since Q1 2016, and “after initial work had already begun on design and integration, the organisations are […]

IBM Power8 infrastructure to support US real-time payments system

The Clearing House (TCH), the driving force behind the real-time payments modernisation in the US, has opted for IBM’s hardware. IBM’s Power8 based system infrastructure – running Linux and AIX operating systems – was selected as the hosting platform.

Top ten mobile banking apps in the US – August 2016

What were the most popular mobile banking apps (on Android) in the US in August 2016? We reveal the stats for the top ten apps in the US, ranked taking into account two engagement metrics – current installs and active app users.

East West Bancorp deploys cloud-based risk solutions from SS&C

East West Bancorp is implementing SS&C’s integrated risk and finance solution, Evolv, to manage reserving under current US GAAP and new CECL accounting standards. The solution is delivered in the cloud. The contract was signed with Primatics Financial, a subsidiary of SS&C. “Preparation for CECL is critical for our business,” Sharon Cheung, controller at East […]

Six start-ups speed up on Barclays NY accelerator programme

Six start-ups have signed contracts with Barclays after using its New York accelerator programme to showcase their innovations. After thirteen weeks of product development, mentoring and networking, the demo day in New York marked the culmination of the second class of the Barclays Accelerator. In total. ten teams were selected from a pool of nearly […]

Desert Schools FCU tech modernisation on track

Desert Schools Federal Credit Union is modernising its digital channels with specialist vendor Alkami Technology. Alkami’s flagship digital platform, ORB, will support the credit union’s 22,000 online banking users.

Chase Cuts Deal With Best Buy, Loses Mobile Password

Look for Chase Pay at the POS at your local Best Buy, just in time for this year’s U.S. holiday shopping season, Chase announced Sept. 14. Chase this week also made a noteworthy security move. On Sept. 12, JPMorgan Chase—without announcing it—reversed its security position on its mobile app, removing the need to type in a password once a customer has already been authenticated by either Apple’s Touch ID or an Android biometric scan.

Goldman Sachs in free software gambit

In a new gambit, Goldman Sachs is giving its most valuable software away for free to win more business from clients. In an interview with The Wall Street Journal, Michael Dubno, who was CTO at Goldman Sachs for 20 years, discussed how the investment bank makes “billions of dollars in well-timed trades, and sidestep billions […]

Chase Bank chooses Android Pay for payments

It’s expansion time for Android as it reveals that US-based Chase Bank customers can now add their eligible Chase Visa cards to Android Pay. The cards include Freedom, Slate, Sapphire, United Mileage Explorer and Hyatt Credit Card. On top of this American development, in the UK, Android says Santander and TSB customers “will soon be […]

Wells Fargo fined $185m for fake bank account scam

Fake it until you make it… unless you get caught. Employees at Wells Fargo have been found guilty of creating millions of fake bank accounts and credit card numbers over the past five years, as an unsubtle attempt to boost sales figures. For this illegal activity, the bank has been fined $185 million, including a […]

Deloitte launches its first Bitcoin ATM

Deloitte has unveiled its first Bitcoin ATM in its Toronto office in Canada – as it looks to promote cryptocurrency technology. The Toronto office, home to its Rubix blockchain division, initially offered the bitcoin ATM to employees only. But this was quickly followed by a public launch. Deloitte’s Rubix strategy director, Iliana Oris Valiente, says […]

PriceMetrix acquired by McKinsey

McKinsey has bought PriceMetrix, a Toronto-based data and analytics company focused on the wealth and asset management sector. McKinsey says that “PriceMetrix will retain its management team, brand and identity, and will work in close collaboration with McKinsey’s wealth and asset management team”. PriceMetrix’s tools – ValueOne, CommissionCheck and FeeCheck – are complementary to McKinsey’s […]

USAA launches online virtual assistant

USAA, a provider of banking and insurance services to the US military personnel and their families, has launched a virtual assistant for its website. The solution is based on the Nina artificial intelligence (AI) technology, supplied by Nuance Communications. It will provide immediate online support and answers to USAA’s member’s “most critical needs”, says Nuance, […]

US credit union consortium plots blockchain use

Watch out R3, another US-based consortium is waking up to the potential uses of blockchain. CULedger, a collaborative effort among Credit Union National Association (CUNA), Best Innovation Group, the Mountain West Credit Union Association, PSCU and other industry partners are examining blockchain with a view to piloting applications. The organisations and Glenbrook Partners, a consulting […]

Wells Fargo and Amazon abruptly kill off US student loan partnership

It only lasted six weeks but Amazon and Wells Fargo Education Financial Services have ended their partnership to offer US college students a discount on private student loans. The deal, launched in July, was Amazon’s first venture into the lending market for college students. For Wells Fargo, it was an attempt to build up its […]

New US clients for Temenos’ Akcelerant subsidiary

Banking technology vendor Temenos says 16 financial institutions in the US have signed for its account and loan origination, collection and recovery software in the last six months. The suite of products originates from a local specialist vendor, Akcelerant, which Temenos acquired in early 2015; and 600+ credit union clients with it. Jay Mossman, formerly […]

Tier 1 US bank live with Temenos core and payments software

Temenos says it has gone live with its flagship T24 core banking system at a “top 20 US bank”. Banking Technology understands this is Ally Financial. The bank is also now live with the vendor’s newly-built payments hub, Temenos Payments Suite (TPS). It is “the first tier 1 bank to do so in the US”, […]

TIAA launches voice biometric authentication

New York-based financial services provider TIAA has launched its new voice biometric authentication. With the voice recognition functionality, TIAA customers can create a “voiceprint” to identify themselves when they call to speak to a representative, transfer funds or check their account balances. TIAA says the technology eliminates the need to “remember yet another password, PIN […]

Windsor Family Credit Union launches Eva banking solution

Canada-based Windsor Family Credit Union (WFCU) has unveiled its new line of everyday accounts – Eva – for “unlimited” daily banking. WFCU says Eva provides “unlimited” deposits, withdrawals, transfers, electronic and cheque debits, point-of-sale transactions, ATM transactions worldwide and “unlimited” bill payments online, by phone, in-branch or at an ATM. Account access through online, mobile […]

Who will win the battle for millennials – Zelle or Venmo?

As a Gen Xer, I have always had difficulty relating to the obsessive appeal social media has to millennials. Tweeting and Facebook posting of mundane daily events seemed like over-sharing and just a little narcissistic to me. This is not an intellectual problem of understanding the concepts or technologies, but a kind of generational disparity […]

Randolph Savings Bank in early contract renewal with Fiserv

Massachusetts-based community bank, Randolph Savings Bank, has renewed its long-term contract with Fiserv for a host of back and front office solutions. The renewal was spurred on by the bank’s IPO. Randolph Savings Bank floated its shares in July. It also completed the integration of its earlier acquisition – First Eastern Bankshares Corporation and its […]

Top ten lending sites in the US – July 2016

Who is leading the digital way among the lending companies in the US? We have put together some nifty stats for the US top ten online lending sites for the past month (data courtesy of SimilarWeb). We’ll be publishing regular updates on a monthly basis, to track the changes, developments and trends – to bring you a fuller […]

GMEX tech to underpin new swap execution facility, Seed SEF

Chicago-based swap execution facility, Seed SEF, has been granted full registration by the US Commodity Futures Trading Commission (CFTC). It is underpinned by the GMEX Technologies’ trading and surveillance software. GMEX is also a stakeholder in Seed SEF. SEFs are trading facilities that operate under the CFTC’s regulatory oversight for trading and processing swaps. They […]

US Bank Wealth Management teams with FutureAdvisor for automated investing

US Bank Wealth Management is partnering with FutureAdvisor to offer automated investing capabilities to clients of its affiliate US Bancorp Investments. FutureAdvisor, an investment advisory firm owned by BlackRock, expects the service to be available to US Bancorp Investments clients in 2017. Mark Jordahl, president of US Bank Wealth Management, says: “Moving forward we believe […]

Top ten retail banking sites in the US – July 2016

Who is leading the digital way among the US retail banks? We have put together some nifty stats for the top ten online banking sites in the US for the past month (data courtesy of SimilarWeb). We’ll be publishing regular updates on a monthly basis, to track the changes, developments and trends – to bring you a fuller […]

Meridian Credit Union plans to take on top Canadian banks by launching own bank

One of Canada’s ten largest credit unions, Meridian CU, is looking to launch a new digital bank and has applied for a banking licence. “We believe, and our research shows, that there is a clear desire in the marketplace for an innovative digital bank that offers a true full-service alternative to the big banks,” states […]

Cisco to cut 5,500 jobs in order to refocus on IoT and the cloud

US networking gear giant Cisco has announced it will be cutting 5,500 jobs to reinvest the consequent savings on strategic growth areas like IoT, cloud, data centres and collaboration, reports Scott Bicheno at Telecoms.com. The announcement was made as part of the company’s quarterly earnings announcement, which revealed flat revenue growth but improved profitability. It […]

New core banking software project for Temenos in Canada

Integris CU, a credit union in Canada’s British Columbia, is implementing a new core banking platform, Banking Technology understands. This is Temenos’ T24. In addition, the credit union will also deploy Temenos Connect (digital channels) and Insight BI (business intelligence), it is understood. No comment was available from Integris. Integris was formed in 2005 as […]

SS&C’s Global Wealth Platform live at Smead Capital

Seattle-based Smead Capital Management has gone live with a new wealth management platform – Global Wealth Platform (GWP) – provided by SS&C Technologies. The solution is delivered in the cloud. GWP replaced Smead Capital’s legacy solution supplied by a third party. SS&C says Smead Capital was looking to increase automation “simply and cost-effectively” and to […]

Two credit unions on to Fiserv’s OnCU core processing solution

Two US credit unions have selected Fiserv’s integrated OnCU core account processing solution suites. Badlands Federal Credit Union, based in Montana, and Danville City Employees Federal Credit Union, based in Virginia, will use the Software-as-a-Service (SaaS) suites. The solutions will be customised for each of them. Lisa Tickle, manager of Danville City Employees FCU, says: […]

NCR Interactive Teller tech passes 300 milestone

NCR Corporation has revealed US-based Bank of Oak Ridge and Gorham Savings Bank are the latest financial institutions (FIs) to deploy its Interactive Teller technology – taking the total number of customers beyond 300. With the tech, consumers can interact via video and audio with their banks’ remote-based video teller. NCR says its software gives […]

Mystery as Mexican Bitcoin exchange goes offline

Mexico’s third-largest Bitcoin exchange, MeXBT, has gone offline without any prior warning – leaving its users confused. The firm’s website has gone and now just says “the page you are looking for cannot be found”. Its Twitter account is slightly more helpful and says (in Spanish) the platform has been suspended temporarily and it needs […]

Losses at the double for Lending Club

Lending Club has experienced a double blow – with a net loss of $81.4 million and the departure of its CFO. These latest developments follow in the wake of the recent jobs cuts and reorganisation of its top brass. That was all initiated as the firm is looking to rebuild investor confidence following the untimely […]

Visa Direct expands real-time payments in US

Visa says more banks and companies in the US have chosen Visa Direct to expand their real-time payment services, including PayPal, Fiserv and Square. Visa Direct is a payments platform designed to allow financial institutions, developers and partners to offer real-time person-to-person (P2P) payments and business disbursements such as insurance claims payments, contractor payments, tax […]

Vanbex and NetCents bank on blockchain in Canada

Services firm Vanbex Group and payments provider NetCents Technology have teamed up to speed up the adoption of blockchain to Canadian banks. NetCents will be integrating Vanbex’s Genisys product, a blockchain-integrated payment platform that offers a turn-key transaction messaging system for cross-border payments, to work in conjunction with the Swift and Clearing House Interbank Payments […]

DCI gains nine new iCore360 core banking system takers

Kansas-based banking software developer, Data Centre Inc (DCI), has onboarded nine new clients for its flagship iCore360 core banking system. The new banks have joined over the last ten months, says the vendor. These are: Oregon Pacific Bank, Oregon Star Bank, Minnesota First National Bank of Steeleville, Illinois Millennium Bank, Kansas First State Bank of […]

Green Dot’s Active Card Metrics Propel Q2 Results

Per-card revenue for active cards and better unit economics on new products boosted second-quarter revenues for Pasadena, Calif.-based Green Dot, which beat revenue expectations for the second consecutive quarter.

Meridian Trust Federal Credit Union swaps in-house core deployment for outsourcing

Wyoming-based Meridian Trust FCU has converted to a hosted version of its core processing system, Symitar’s Episys. The credit union originally installed it in 2010 in-house. Symitar (a subsidiary of one of the “big four” core processors in the US, Jack Henry) says that as the time came to update its servers, Meridian Trust decided […]

TMX Group embarks on business integration initiative

Canada’s major exchange, depository and clearing group – TMX – has unveiled a new initiative that is set to transform the company into “a client-driven solutions provider to the Canadian and global capital markets”. TMX states that “the objective of the initiative is to align, simplify and integrate relevant systems and operations to both lower […]