Europe


Hellenic Bank selects Backbase for digital banking revamp

Hellenic Bank, the second largest bank in Cyprus, has chosen the Backbase Omnichannel Banking Platform for its banking systems upgrade. The revamp will start with the public domain landing pages and web content projects, followed by mobile banking. In fact, its mobile banking app was “highly commended” in the Banking Technology Awards 2016. Natasha Kyprianides, […]

Deloitte opens blockchain lab in Dublin

Deloitte has launched its new EMEA blockchain lab at Whitaker Court in Dublin’s “Silicon Docks” district in the Republic of Ireland. The new lab follows Deloitte’s recent lab launch in New York. At that time, Eric Piscini, principal with Deloitte Consulting, said 2017 could be its “make-or-break year” for blockchain. The Dublin-based blockchain team will […]

Starling Bank first digital challenger to join Faster Payments

UK-based Starling Bank has become the “first of the digital-only challengers” to join Faster Payments this week. It is the 13th direct participant of the Faster Payments Scheme, and Starling says its customers will be able to see where their money is flowing and when in real-time, 24/7. Joining the board of Faster Payments, Julian […]

Lloyds, Halifax and TSB hit with online banking outages

Customers of Lloyds, Halifax and TSB are unable to access their online accounts after a major outage. Based on Twitter feeds and the website monitoring service, Down Detector, there are problems across the UK. Many Twitter users, no strangers to tedious whinging at the best of times, are saying they can’t access accounts online or […]

GDPR and Brexit: be prepared!

The General Data Protection Regulation (GDPR) comes into full effect in the UK in May 2018. Even if the UK triggers Article 50 of the Treaty of Rome in March 2017, it has to give two years’ notice to leave the European Union (EU), and therefore cannot escape the new data privacy provisions.

VEB issues core banking system tender

Russia-based Bank for Development and Foreign Economic Affairs (VEB), a state-owned development bank, has issued a tender for new core banking software.

AnaCap to acquire German payments provider Heidelpay

Private equity firm AnaCap Financial Partners is taking over a controlling stake in Heidelpay, an online payment service provider (PSP) in Germany. Heidelpay’s co-founders and existing management will retain a minority stake in the business.

One in four UK card payments now contactless

According to the UK Cards Association, a trade body for the country’s card payments industry, a quarter of all card transactions are now made via contactless in the UK. 325 million purchases, altogether worth £2.9 billion, were made using contactless debit and credit cards in November 2016.

Fintechs making strides in PSD2

In November last year, German fintech firm figo completed a financing round that totalled €6.8 million. Figo has developed a banking application programming interface (API) and various products and services related to the Payment Services Directive 2 (PSD2). It is just one of the many fintech firms that are poised to grab the considerable opportunities that PSD2 opens.

UK BPO and fintech provider Target Group buys Commercial First

Target Group, a UK-based business process outsourcing (BPO) and software vendor, has purchased the operating business of Commercial First, a provider of commercial and residential mortgage servicing, due diligence and property valuations. Commercial First, also based in the UK, provides clients with services in the real estate lending market ranging from loan administration through to […]

Transatlantic trio gets tough on financial crime

A three-way alliance of legal firms is helping Europeans call out financial wrongdoing and benefit from US whistleblower laws. New York-based Meissner & Associates is collaborating with Stuttgart/Berlin-based Naegele and London-based Brahams Dutt Badrick French (BDBF) to create the new transatlantic initiative, the “first of its kind”. The plan is to help employees, suppliers and […]

Europe a pushover for machine takeover

In another example of glacial bureaucracy, a committee from the European Parliament has written a report which recommends a meeting about robots and artificial intelligence (AI).

BMW Financial Services in major tech overhaul with Sword Apak

BMW Group Financial Services (BMW FS) has selected UK-based fintech vendor Sword Apak to support the planned harmonisation of its European core operating systems. Called the Ideal Programme (integrated delivery of a European application landscape), it was launched in November 2016. It is designed to integrate three key modules: commercial finance, dealer front-end and the […]

Belgium gets sweet on London fintech

Belgium is making overtures to London’s fintech scene as it looks a build a bridge between both communities. Innovate Finance, a UK-based fintech membership association, held talks today (11 January) in London with a delegation from Belgium’s digital finance community led by the Minister of Finance Johan Van Overtveldt. As part of this meeting, Overtveldt […]

Can you marry an app Monzo?

Mobile-only challenger bank Monzo has revealed some witty conversations between its banking customer support team and customers. In an amusing blog post, the bank says its customer support team of around 17 people manage hundreds of queries on a daily basis in as “close to real-time as possible”. Some of these conversations struck a chord […]

Commerzbank unveils first digital platform for German SMEs

Commerzbank has developed the first digitalisation platform for small- and medium-sized enterprises (SMEs). Called “#openspace”, and located in Berlin-Schöneberg, it offers long-term co-operation between SMEs, “innovation partners”, and start-ups with the objective of “tackling the challenges posed by the digital future together”. Holger Werner, CEO and founder of #openspace, says “digitalisation dominates the media, sciences, […]

PSD2: Who wins?

I was recently asked who the biggest winner would be to emerge post-PSD2, the banks or the fintech firms. If we ignore for a moment that the biggest winners are clearly you and I, the end consumer of these services, it did reveal an interesting thought process and dynamic at play.

Mystery surrounds Postfinance online banking outage

Postfinance, the fifth largest retail financial institution in Switzerland, has suffered a 24-hour outage on its online banking service – and doesn’t know the exact cause. About 1.7 million customers were affected by a total loss of electronic banking on Sunday and Monday morning (8/9 January). On Monday afternoon, things were back to normal as […]

MIT’s trade finance platform debuts in Luxembourg

Bank GPB International, a member of the Gazprombank group, has selected MIT’s (Micro-Informatique & Technologies) trade finance platform to support its business from Luxembourg. The MIT platform chosen by the bank comprises Credoc, the Swiss firm’s flagship back-end trade finance solution, and TRAC, its middle/front collateral management system, which provide support for transactional commodity finance […]

Izola Bank selects Finex Solutions for digital banking revamp

Malta’s Izola Bank has chosen Munich-based Finex Solutions to overhaul its digital banking services for retail and corporate customers. The bank will use the Finex Excellence Digital Banking solution, which supports internet, tablet and mobile banking. Andrew Mifsud, CEO of Izola Bank, says it has already “successfully implemented a mobile token solution provided by Finex” […]

Virgin Money to launch digital bank, looks for customer experience leadership

Virgin Money plans to launch a digital bank – VMDB – and is now recruiting for a head of customer experience. As Banking Technology reported in November, 10x Future Technologies, the start-up founded by former Barclays CEO Antony Jenkins, is building a digital core banking platform for Virgin Money. The latter also signed a long-term […]

Country spotlight: Lithuania – the young ones

Banking Technology explores a less known – but a noteworthy – destination for fintech in Europe, Lithuania, and its capital Vilnius. Whilst it is realistic that it cannot compete with the European Goliaths such as London or Paris, it wants to carve its own niche in the fintech space, and has quite a lot to offer.

Idea Bank launches “pay as you drive” car loan in Poland

Idea Bank in Poland has launched “the world’s first pay-as-you-drive” car loan model – Happy Miles – with the payments calculated according to the travelled distance. A GPS device installed in the vehicle automatically sends the information about the distance covered to the lender.

SIX Payment Services completes Swiss Post payment terminals upgrade

SIX Payment Services says it has completed the enterprise-wide upgrade of payment terminals of Swiss Post four months ahead of schedule. The new “smart” payment terminals – Ingenico’s iSC250 – are “particularly good” and “among the most innovative ones on the market”, SIX says.