Europe


Crown Agents Bank’s new platform empowers online FX trading

UK-based Crown Agents Bank (CAB) has launched a new online foreign exchange (FX) trading platform – EMpowerFX – offering access to prices on emerging market and major traded currencies. “Our OECD-based clients depend on our ability to offer a diverse range of hard-to-find and illiquid currencies, from the Belize dollar and Ethiopian birr, to the […]

Orange Bank goes live with Backbase banking platform

France’s latest mobile-only bank, Orange Bank, has gone live on Backbase’s Omnichannel Banking Platform. Backbase says Orange is the only French bank to offer for free a service that provides real-time balances, mobile payments and a virtual adviser that is available 24 hours a day, seven days a week. Orange Bank was finally launched on […]

Barclays in Flux for instant digital receipts

Barclays is trialling itemised digital receipts to its customers via a partnership with start-up Flux, a rewards and receipt platform. The upcoming trial will take place with around 10,000 users of the Barclays Launchpad app, its platform for testing new features with “real customers to learn more about how best to meet their needs”. Matty […]

BNP Paribas to handle Janus Henderson’s back office

Janus Henderson Investors has chosen BNP Paribas Securities Services to assume responsibility for most of its back office; fund administration and fund accounting, middle office and custody functions in the US.

Bank of England launches youthful cybersecurity challenge

The Bank of England (BoE) has unleashed a cybersecurity challenge for the young at heart as it seeks to maintain monetary and financial stability. It cites recent cyberattacks on high-profile systems and organisations such as the Bank of Bangladesh as something to be wary of. To that end, it’s calling for people to: “Think big. […]

UK banks join the iPhone X Face ID rush

Customers of TSB and Tesco Bank are now able to use facial recognition technology, Face ID, for mobile banking app and make payments. The new technology is exclusive to Apple’s iPhone X. Carlos Abarca, TSB’s chief information officer, says: “Providing customers with biometrics logon to their mobile banking, such as Face ID, means all of […]

Digital performance firm Dynatrace acquires Qumram

Digital performance management company Dynatrace has acquired Qumram, a digital interaction audit solutions provider, for an undisclosed amount. With the addition of Qumram’s technology and intellectual property, Dynatrace says it will provide the ability to visually replay a user session within its existing platform. Qumram’s product will be re-engineered and will form part of an […]

China Everbright Bank selects Wolters Kluwer’s OneSumX for regulatory reporting

China Everbright Bank (CEB) has chosen Wolters Kluwer’s OneSumX regulatory reporting software for its operations in Luxembourg. According to Wolters Kluwer, OneSumX uses a single source of data to ensure consistency, reconciliation and accuracy and includes the firm’s regulatory update service. This service is maintained by its staff who monitor regulation in approximately 50 countries, […]

Payments round-up: 7 November 2017

A distinctly European feel in our latest payments round-up. Stars Facebook Messenger, the UK’s Payment Systems Regulator, Concardis and AliPay. The UK will be the first country outside the US to get the Facebook Messenger payments service. Messenger was launched in the US in 2015 and lets people transfer cash during any conversation within the […]

AMX selects InvestCloud to power exchange solution

The Asset Management Exchange (AMX) has selected US-based InvestCloud to build a bespoke digital solution for its client base of asset owners and asset managers. The digital interface will let clients access and monitor some $2 billion of investments already on the exchange. Established by advisory firm Willis Towers Watson earlier this year, AMX is […]

Starling Bank bolts to Yolt money app

Yolt, the money app backed by ING, has integrated with its first digital challenger bank, Starling Bank. Yolt says its aggregation functionality now enables Yolt users to view their Starling Bank account details and transactions alongside their other bank accounts, together in one place. Since launching in June 2017, Yolt states that its users have […]

Deutsche Bank goes live with Swift’s gpi

Deutsche Bank has gone live on Swift’s global payments innovation (gpi) EUR services as it looks to increase transparency and speed in cross-border payments. Swift’s gpi offers real-time tracking of payments and same day use of funds for corporate clients. Deutsche Bank says it is one of the first banks globally to go live via […]

No laughing matter as Smile and Co-op online banking goes down

The customers of the UK’s Co-operative Bank and its digital arm, Smile, have been affected by an online banking glitch that is preventing access to accounts. As with all these problems the banks say they are investigating. There are no more details on specifics or when the systems will be back up. However, the mobile […]

Wirecard provides paytech to Orange Bank

France’s latest mobile bank, Orange Bank, is getting its mobile payment and banking services underpinned by Wirecard. The paytech vendor says it is providing “all the technical components integrated into the Orange Bank platform to manage their mobile payments”.

Cashplus licence = new UK challenger bank

London-based financial services provider Cashplus is making the bold move into the challenger bank ring by unveiling its next move: applying for a banking licence.

German mobile challenger bank N26 expands to UK

Germany-based mobile challenger bank N26 will enter the UK market in the first half of 2018. According to N26, the UK is “one of the most advanced markets” in Europe in terms of digital payment methods. It says “non-cash payments and e-commerce are the accepted norm” and reckons there is a demand for a “fully-fledged […]

Lloyds, Halifax and Bank of Scotland hit by system outages

The customers of Lloyds, Halifax and Bank of Scotland have been affected by an online and mobile banking glitch that is preventing access to accounts or telling users they don’t have an account with the bank. The banks say their phone lines are back to normal, but online and mobile banking are facing “intermittent issues”. […]

Orange finally peels open mobile-only bank

French telecoms firm Orange has launched its delayed mobile-only bank as it looks to tap into its current customer base. As Banking Technology reported in January 2016, Orange outlined its plans for a new bank. While in April 2016, it made a significant stride in its mobile banking ambitions by acquiring a majority stake in […]

Visa Direct expands to Europe

Visa has unveiled its European debut of Visa Direct, its real-time payments platform that allows for person-to-person (P2P), business-to-consumer (B2C) and business-to-business (B2B) payments.

Case study: Piraeus Bank – e-branches

Stefanos Mytilineos, deputy general manager, digital business retail banking, branch network & deposits, Piraeus Bank Group, shares the bank’s experience of bringing full digital banking experience to brick-and-mortar branches.

ING unveils new branch concept that “feels like home”

ING Belgium has opened doors to its first “client house” branch, which the bank describes as “a place where retail, business and private banking customers can walk in and enjoy a good coffee and receive personal service”.

Case study: the technology behind P2P

The UK peer-to-peer (P2P) lending market has flourished in the last decade. Lending volumes among the major platforms are increasing rapidly, pushing the cumulative total above £7 billion for the first time, as the understanding of the investment model continues to grow.

Hellenic Bank in paytech overhaul with Fiserv

Cyprus-based Hellenic Bank is modernising its payments platform with paytech specialist Dovetail (now part of Fiserv). The new solution will support Swift, Target2 and SEPA credit transfers at Hellenic Bank.

How mobile compliance can ensure productivity is not compromised

Customers trust financial firms with their details, so to protect the highly-sensitive information organisations must adhere to security and compliance standards. However, this can be challenging for employees as the processes can interfere with day-to-day operations.

Danske Bank turns to Teradata for AI-powered fraud detection

Copenhagen-based Danske Bank has gone public on its deal with Think Big Analytics, the consulting arm of Teradata, to create and launch an artificial intelligence (AI) driven fraud detection platform. The announcement is all timed sweetly to be part of the Teradata Partners Conference 2017 (22-26 October), attended by Banking Technology and held in Anaheim, […]