Robo-advisor Betterment achieves unicorn status with $160m capital injection
The funding was drawn from a Series F round and $100m credit facility.
Customer Experience/CX & User Experience/UX
Banking Technology October 2021 issue out now
Cover story: multi-tusking – how do you eat an elephant?
FNBM selects new core banking solution in Finastra’s Fusion Phoenix
Fusion Phoenix is key to the bank’s strategy to attract younger customers.
The Banking Tech Awards are coming to the USA!
The nomination deadline is 18 February 2022 with the winners announced in June.
Aberdeen Report: Customer operations in financial services – how to maximise client value and optimise efficiency
The findings from the survey of 218 financial firms, highlighting best in class customer operation programmes.
The path to personalisation
The path to personalisation in banking is apparent. But like every journey, it needs those first steps to be taken.
What you sell when you’re not selling
It’s when you’re not selling that your true colours as an organisation shine through.
Shortlist announced for Banking Tech Awards 2021
Congratulations to all of this year’s finalists.
DevOps platform Copado lands $140m funding
The firm plans to use the cash raised to expand its testing software.
Irwin secures $20m in Series A funding round led by K1
The investment will help further the fintech’s mission to upgrade the capital markets software offering.
Fintech software firm Veritran hits $225m valuation with Trivest investment
Veritran’s enterprise low-code platform facilitates billions of transactions annually.
Your financial digital twin
What if you had a digital twin that could manage your money faster and better than you?
Analyst paper: Improving the customer experience – the top objective for financial innovation
An in-depth look at innovative models that use new technology solutions, data, and AI capabilities.
What Gen Z can tell us about the future of banking
All too often, the voices of young people seem to be ignored. Now is a critical time to talk and listen.
The importance of customer-centric strategies for traditional banks
To thrive and grow, banks must identify how they can be more customer-centric.
Webinar: Mobile financial super apps – what’s your strategy and what are you waiting for?
Learn how you can win the mobile banking app battle and secure your future banking business.
Reimagining customer experience in financial services
Utilising the cloud can help banks get customers to the right person at the right time.
The social dilemma
With half the world on social media, why are so many FIs still shying away from it in fear?
Extended deadline announced for Banking Tech Awards 2021
The new nomination deadline for the Banking Tech Awards 2021 is 20 August.
ICYMI funding round-up: Snoop, Easy, Wildfire Systems, Ritmo & more
Another batch of funding rounds that might have flown under your radar.
QR codes – changing the consumer experience in banking
Introducing the “touches ATM experience” with QR codes.
White paper: How top companies are better mitigating fraud & enhancing CX with Phone-Centric Identity
Nine of the top ten banks use Phone-Centric Identity to mitigate fraud. Do you?
Webinar: Unmortgage your mortgage processes with data
Learn how to accelerate your journey to a modern, flexible mortgage infrastructure.
FinTech Futures Jobs: Three really great jobs to take a look at this week
Exciting vacancies at Plum, Viber and BNY Mellon. Apply today!
Open banking myths
We are still at the start of the journey with open banking and have yet to see its full potential.
What the hell happened to help?
Banks could do more to provide financial education, guidance and advice to customers.
New dates announced for Dock Digital
Join roundtable discussions with senior industry leaders.
How do we know if we’ve lost our way?
There are a few tools you can use to keep checking whether you’ve lost your way.
How fintechs can increase revenue and combat fraud with Prove Pre-Fill
Prove auto-fills applications with verified data and delivers authenticated digital identities.
FinTech Futures Jobs: Three fantastic permanent jobs open in London right now
Exciting vacancies at OakNorth, BNY Mellon and Checkout.com. Apply today!
How technology enables the next generation of banking inclusivity
Rajashekara V. Maiya, Infosys Finacle: agile means more than just technology.
Customers don’t do what they should
There’s a disparity between how banks think and what customers do.
Fiserv lands payments deal with Pentagon Federal Credit Union
The credit union is the second largest in the US.
Don’t blame it on capitalism
We focus on reducing cost because that needs no creativity, no thought, no iteration.
Market commentary: Cloud momentum is building in retail banking
Find out why cloud is the way forward, and how to navigate the journey.
Debt collection tech gets a “personal” upgrade for COVID-19 and beyond
Building mutual trust and encouraging customers to become more financially responsible.
Turning the pyramid upside down: delivering operational excellence in a crisis
How do banks begin along this journey? Is the destination worth it? Well, let’s see.
2021 PayTech Awards hosted by Darren Harriott
Register for the free digital ceremony and networking on 8 July 2021.
The heart of the matter: customer-centric look at fintech
So much of what we conceive, discuss and celebrate is about tech. How often do we talk about actual customers?
Webinar: Fintech at SaaS speed – navigating the scale and security challenge
The latest trends and techniques in SaaS security and the importance of a successful app protection strategy.
