Nymbus to power core banking at US community lender PeoplesBank
Both parties have expanded a partnership following the launch of a digital bank last year.
Customer Experience/CX & User Experience/UX
FinTech Futures Jobs: Three really great jobs to apply for this week
Exciting vacancies at OakNorth, Finastra and Oracle. Apply today!
BNPL: The now and the later
How can the BNPL industry do more to protect consumers and help the world we live in?
ServiceNow & Accenture white paper: How digitisation is driving bank M&A and improving performance
Find out how digitising operations can bring enormous efficiencies.
Research paper: Transforming the banking experience through digital growth
Learn how to transform the customer experience and the risks associated with doing so.
Collaboration and the reinvention of banking and financial services
Banks and FIs should look to enable innovation through collaboration with the larger financial ecosystem.
Webinar: Reimagining the customer experience in wealth management
Celent and OneSpan give a closer look at the digitisation trends shaping the wealth management industry.
FinTech Futures Jobs: Three great jobs to apply for this week
Exciting vacancies at Finastra, OakNorth and Inpixon. Apply today!
Sibos 2021: Connecting with customers is key to digital transformation
Banks should adopt a client-centred approach to their services to forge a deeper relationship with customers.
Finding out about finfluencers
People are turning to influencers on social media for guidance on everything, including finance.
Canadian tech firm Coconut Software secures $22m Series B funding
The cash will go towards product development, hiring new staff and investing in marketing and sales.
White paper: Video banking – delivering the full potential of next-gen customer service
Discover how next-generation video banking can keep your member satisfaction high, minimise call handle time, and reduce complexity.
Cartoon: Model Behaviour
This new cartoon illustrates the need for evolution at neobanks.
White paper: Accelerating P&C insurance sales with digital customer service
The Property and Casualty (P&C) insurance industry is being dramatically transformed by digital technologies.
Google pulls Plex after less than a year in development
Aborted banking project reflects change of financial services strategy at Google.
Robo-advisor Betterment achieves unicorn status with $160m capital injection
The funding was drawn from a Series F round and $100m credit facility.
Banking Technology October 2021 issue out now
Cover story: multi-tusking – how do you eat an elephant?
FNBM selects new core banking solution in Finastra’s Fusion Phoenix
Fusion Phoenix is key to the bank’s strategy to attract younger customers.
The Banking Tech Awards are coming to the USA!
The nomination deadline is 18 February 2022 with the winners announced in June.
Aberdeen Report: Customer operations in financial services – how to maximise client value and optimise efficiency
The findings from the survey of 218 financial firms, highlighting best in class customer operation programmes.
The path to personalisation
The path to personalisation in banking is apparent. But like every journey, it needs those first steps to be taken.
What you sell when you’re not selling
It’s when you’re not selling that your true colours as an organisation shine through.
Shortlist announced for Banking Tech Awards 2021
Congratulations to all of this year’s finalists.
DevOps platform Copado lands $140m funding
The firm plans to use the cash raised to expand its testing software.
Irwin secures $20m in Series A funding round led by K1
The investment will help further the fintech’s mission to upgrade the capital markets software offering.
Fintech software firm Veritran hits $225m valuation with Trivest investment
Veritran’s enterprise low-code platform facilitates billions of transactions annually.
Your financial digital twin
What if you had a digital twin that could manage your money faster and better than you?
Analyst paper: Improving the customer experience – the top objective for financial innovation
An in-depth look at innovative models that use new technology solutions, data, and AI capabilities.
What Gen Z can tell us about the future of banking
All too often, the voices of young people seem to be ignored. Now is a critical time to talk and listen.
The importance of customer-centric strategies for traditional banks
To thrive and grow, banks must identify how they can be more customer-centric.
Webinar: Mobile financial super apps – what’s your strategy and what are you waiting for?
Learn how you can win the mobile banking app battle and secure your future banking business.
Reimagining customer experience in financial services
Utilising the cloud can help banks get customers to the right person at the right time.
The social dilemma
With half the world on social media, why are so many FIs still shying away from it in fear?
Extended deadline announced for Banking Tech Awards 2021
The new nomination deadline for the Banking Tech Awards 2021 is 20 August.
ICYMI funding round-up: Snoop, Easy, Wildfire Systems, Ritmo & more
Another batch of funding rounds that might have flown under your radar.
QR codes – changing the consumer experience in banking
Introducing the “touches ATM experience” with QR codes.
White paper: How top companies are better mitigating fraud & enhancing CX with Phone-Centric Identity
Nine of the top ten banks use Phone-Centric Identity to mitigate fraud. Do you?
Webinar: Unmortgage your mortgage processes with data
Learn how to accelerate your journey to a modern, flexible mortgage infrastructure.
FinTech Futures Jobs: Three really great jobs to take a look at this week
Exciting vacancies at Plum, Viber and BNY Mellon. Apply today!
Open banking myths
We are still at the start of the journey with open banking and have yet to see its full potential.
