Rocket Companies to acquire personal finance app Truebill for $1.275bn
Truebill claims 2.5 million members and has doubled its user base in the last year.
Customer Experience/CX & User Experience/UX
Apiture to provide Xpress core banking solution for Missouri’s First State Bank
The 150-year-old bank will migrate its legacy digital banking solution.
US paytech Flywire enters UK education market with WPM acquisition
The acquisition will build on Flywire’s existing education payments business.
Wyth Financial hires new VP of customer experience, Mark Nicholson
Nicholson moves from rival Canadian digital bank Tangerine.
Blue Federal Credit Union picks Backbase for new front-end digital interface
Blue FCU will adopt Backbase’s Digital Banking, Digital Sales and Digital Assist solutions.
The development of real-time payments in the US
In the US, real-time solutions look set to revolutionise payments as we know them.
Diebold Nixdorf tapped by Cambodian retail bank ACLEDA for self-service solutions
Diebold Nixdorf will deploy its services across ACLEDA’s 262 branches.
How fintech is driving the new age of retail agility
With digital transformation driving change in the retail industry, here are some important trends to bear in mind.
FinTech Futures Jobs: Three exciting roles to apply for this week
Exciting open vacancies at Starling Bank, Funding Circle and Crowdcube. Apply today!
Digital transformation in mortgages: beyond weathering the storm
With the high demand for mortgages in the UK, digital transformation efforts in the space have accelerated.
White paper: The innovator’s guide to the digital-first contact centre
Social and messaging are well on their way to become mainstream contact centre channels.
E-book: Next-gen cloud contact centres
How a next-gen cloud contact centre can help you deliver the experiences your customers demand.
White paper: Cloud contact centres for financial services – delivering agility and superior CX at scale
Enabling financial services organisations to stay agile and elevate the customer experience.
New neobank designed exclusively for women of colour launching in 2022
GoWomen says it will provide banking services and financial awareness and wellness products.
The rise of carbon-centric super apps
Looking to the future, increasing climate change could see the emergence of carbon-centric super apps.
Forrester white paper: The total economic impact of RingCentral Contact Center
Delivering a better customer experience and improve agents’ productivity and work environment.
Unit adds cross-border payments capabilities with Currencycloud
Tie-up expands capabilities for the US customers of Unit’s Banking-as-a-Service (BaaS) platform.
Flinks and National Bank of Canada launch open banking solution
The launch comes amid frustration at the slow pace of open banking in Canada.
Bridging the gap between banking and digital accessibility
In a digital by default world, banks need to be champions of ensuring everyone has access to financial services.
Revolut buys SME hospitality ePOS software provider Nobly POS
Nobly POS software will be integrated with Revolut payment offerings internationally.
Q&A: ServiceNow on how banks can stay competitive through digital transformation
Helping banks to evolve dramatically, quickly, and with flexibility and resiliency built in.
Congratulations to this year’s Banking Tech Awards winners!
The ceremony took place on 24 November at the Royal Lancaster Hotel in London.
The right way to build a fintech
Fintech entrepreneurs need to ensure they get back-end processes right when launching their business.
Legacy systems in banking: the major barrier for digital transformation
Modernisation of the core banking system is exactly where the transformation journey begins.
Wyoming Bank and Trust selects Computer Services for core banking upgrade
The locally-owned bank has selected CSI’s NuPoint core platform.
FinTech Futures industry survey 2022
Share your views on the state of play in financial services, banking and payments technology sectors.
Financial advice and social media: what does it mean for the future of fintech?
It is up to financial services companies to help identify trusted resources for financial advice.
Stori brings in $200m in Series C funding and debt financing
The fintech has achieved one of the largest funding rounds to date in Latin America.
Wealth infrastructure API platform Atomic raises $25m Series A funding
The San Francisco-based company will add scale and headcount with funding round.
Is customer experience at the centre of your digital transformation strategy?
To compete with fintechs, it’s best for banks to start with the customer experience and work backward.
Standard Chartered taps SAP for SaaS banking connectivity solution
SAP Multi-Bank Connectivity will enhance the transactional banking experience for corporates, the bank says.
A revolution in the making: how digital transformation is changing P2P payments
The pandemic has accelerated P2P payment developments which are shaping customer experience in new ways.
Open banking’s failure
The impact of open banking is on the scale of the industrial revolution. It just needs time to fully play out.
The power of CX: Helping banks redefine their role in society
Evlovers place consumers at the heart of their approach, above profits.
Can super apps save the day for SMEs and their banks?
Digitisation needs to be at the heart of the next wave of SME banking services.
Aligning the finance industry with the Greta good
Let’s dive deeper into what the finance industry can do to help tackle climate change.
Webinar: Revamping banking operations – from fragmentation to a seamless experience
How to approach digital transformation to ensure operational flexibility and a seamless experience for end users.
Oracle wins trio of new clients in US, Vietnam, and Uzbekistan
Protego Trust Bank, InFinBank, and Toyota Financial Services all pick Oracle systems.
Banking for mental health
For traditional banks, there is clearly more that can be done to help those suffering from mental health issues.
Incumbents vs fintechs: harnessing the power of digital technology
Digital technology is driving change in every major industry in our economy, and especially in finance.
