White paper: How customer lifecycle intelligence can help every bank & FSI become digital future ready
Brought to you by FullCircl
Customer Experience/CX & User Experience/UX
White paper: Real-time payments – the exciting state of the union
An update on the state of RTP in the US, based on Aite-Novarica Group’s in-depth research.
Bolt founder Ryan Breslow announces new CEO after Silicon Valley Twitter rant
Breslow has moved to a new role as executive chairman, focusing on funding and acquisitions.
Black-owned wealthtech start-up Esusu hits $1bn valuation following $130m Series B
Esusu is now one of just a handful of Black-owned unicorn start-ups in the world.
Paystone snaps up merchant services provider Canadian Payment Services
Paystone CEO Tarique Al-Ansari says the deal will “provide additional value to CPS merchants”.
White paper: Customer experience in the new reality – challenges for banking ecosystems
Learn what your business customers’ needs are in the new digital reality and how to respond to them.
Open banking fintech Plaid acquires ID verification platform Cognito
The acquisition completes the customer onboarding experience, says Plaid CEO.
Financial services customer engagement platform Personetics raises $85m in growth funding
Personetics’ technology analyses real-time financial data at customer touchpoints, learning their financial behaviours.
Open banking – a new stage in financial inclusion
Open banking is getting more mature day by day, and it keeps financial inclusion among its top priorities.
E-commerce one-click checkout fintech Bolt raises $355m in Series E
Bolt says it has doubled its valuation in three months.
Trulioo hires product veteran Michael Ramsbacker as its first chief product officer
Ramsbacker will be developing intelligent workflow systems designed to maximise verification rates.
FinTech Futures Report: Banking and payments in 2022 – digital transformation & trends in financial technology
Learn how to increase efficiency and gain a significant advantage over competitors.
Six reasons why landlords should re-evaluate their choice of bank
Banks should be in a strong position to support landlords, but unfortunately, this is rarely the case.
Citizens State Bank picks Lendsmart for mortgage solutions upgrade
Lendsmart’s technology digitises up to 70% of lending and home buying processes.
FinTech Futures Jobs: New year, new job? Here are three great opportunities to apply for this week
Exciting open vacancies at Monzo, Seedrs and Klarna. Apply today!
Why the key to effective engagement banking lies in behavioural science
Banks should look to utilise behavioural science to design digital experiences that promote better decision-making.
The heart of the matter: three predictions for 2022
It’s that time of year when crystal ball gazing is de rigueur.
Paytech Rêv launches X World Wallet “super-app” in US
The X World Wallet is Apple Pay, Google Pay, and Samsung Pay compatible.
Florida’s Cypress Bank & Trust selects CSI’s NuPoint core banking system
The start-up bank will also implement CSI’s integrated online and digital banking solutions.
Fintech predictions for the year ahead
IBM’s Paolo Sironi and Anthony Lipp make three predictions for the financial services industry in 2022.
The year ahead: Enhanced digitisation and the evolution of payments
Here are five predictions for how payments will continue to evolve in 2022.
2021: Top five core banking deals
FinTech Futures takes a look back at some of the year’s top core banking deals.
What can hospitality firms do to mitigate the effects of PSD2?
The positive expectation around PSD2 has unfortunately, in certain quarters, led to some disappointment and confusion.
Fiserv tapped by San Francisco community bank to provide real-time payments integration
Community Bank of the Bay will utilise Fiserv’s Payments Exchange: RTP solution.
Rocket Companies to acquire personal finance app Truebill for $1.275bn
Truebill claims 2.5 million members and has doubled its user base in the last year.
Apiture to provide Xpress core banking solution for Missouri’s First State Bank
The 150-year-old bank will migrate its legacy digital banking solution.
US paytech Flywire enters UK education market with WPM acquisition
The acquisition will build on Flywire’s existing education payments business.
Wyth Financial hires new VP of customer experience, Mark Nicholson
Nicholson moves from rival Canadian digital bank Tangerine.
Blue Federal Credit Union picks Backbase for new front-end digital interface
Blue FCU will adopt Backbase’s Digital Banking, Digital Sales and Digital Assist solutions.
The development of real-time payments in the US
In the US, real-time solutions look set to revolutionise payments as we know them.
Diebold Nixdorf tapped by Cambodian retail bank ACLEDA for self-service solutions
Diebold Nixdorf will deploy its services across ACLEDA’s 262 branches.
How fintech is driving the new age of retail agility
With digital transformation driving change in the retail industry, here are some important trends to bear in mind.
FinTech Futures Jobs: Three exciting roles to apply for this week
Exciting open vacancies at Starling Bank, Funding Circle and Crowdcube. Apply today!
Digital transformation in mortgages: beyond weathering the storm
With the high demand for mortgages in the UK, digital transformation efforts in the space have accelerated.
White paper: The innovator’s guide to the digital-first contact centre
Social and messaging are well on their way to become mainstream contact centre channels.
E-book: Next-gen cloud contact centres
How a next-gen cloud contact centre can help you deliver the experiences your customers demand.
White paper: Cloud contact centres for financial services – delivering agility and superior CX at scale
Enabling financial services organisations to stay agile and elevate the customer experience.
New neobank designed exclusively for women of colour launching in 2022
GoWomen says it will provide banking services and financial awareness and wellness products.
The rise of carbon-centric super apps
Looking to the future, increasing climate change could see the emergence of carbon-centric super apps.
Forrester white paper: The total economic impact of RingCentral Contact Center
Delivering a better customer experience and improve agents’ productivity and work environment.
