Sibos 2022: How HSBC wants to power the Web3 economy
“We want to be the ecosystem platform provider to power up the Web3 economy,” says HSBC’s Catherine Zhou.
Customer Experience/CX & User Experience/UX
Sibos 2022: Breaking new ground – banking in the metaverse
“If you’re going to be in the metaverse, it starts with a purpose,” Accenture’s Michael Abbott explains.
BankiFi partners with Axiom Bank for improved SMB offering
Through the partnership, the bank’s SMB customers will be able to “better” track and manage their finances.
Nymbus and Saint Louis Bank partner to launch banking service for lawyers
The new banking brand will focus on the law firms and legal community in the US Midwest.
Sibos 2022: Are banks progressive about product?
I believe it’s been almost 30 years since banks truly innovated on products for retail customers.
Video: Kore.ai at FinovateFall 2022 – Conversational AI and customer experience
We chat with Kore.ai’s Raj Koneru about conversational AI and the company’s leading work in the space.
Webinar: Conversational banking – delivering disruptive technology in a non-disruptive way
Intelligent virtual assistants powered by cutting-edge conversational AI are creating the future of banking experience.
Finalists announced for Banking Tech Awards 2022
Congratulations to the 2022 finalists!
Global PSP Worldline obtains 40% stake in Dutch Online Payment Platform
OPP founder and CEO between them own the remaining 60% of the company.
HSBC and Oracle NetSuite launch new accounts payable solution
NetSuite AP Automation is available in the US as part of NetSuite’s SuiteBanking offering.
New “hybrid” banking app Dexy gears up for launch in the US
Founded this year and based in Miami, Florida, Dexy is currently waitlisting applicants.
Video: Quavo at FinovateFall 2022 – Automating fraud and dispute management
We chat with Quavo’s Brittany Usher about the benefits of automating fraud and dispute management processes.
New banking and insurance app Onuu goes live in the US
Founded in 2021, Onuu claims to have 600,000 members on its waitlist.
Video: ebankIT at FinovateFall 2022 – Digital banking innovation and user engagement
We chat with João Pinto of ebankIT to discuss the firm’s new products and its US expansion plans.
How financial services are following in the footsteps of Amazon with digital identity
The financial services industry must be prepared to completely reimagine the digital experience.
Stash goes live with self-built core banking system Stash Core
Stash partnered with Stride Bank, Mastercard, Marqeta, Mambu and Alloy, among others, to develop Stash Core.
“Care now, pay later”: medical care fintech Scratch raises $35m Series C
Scratch offers a payment model to help patients cover the cost of medical care.
Nymbus and Citizens Bank of Edmond to launch niche bank for US military
The product will offer financial services designed to meet the needs of newly enlisted members of the military.
Customer experience management platform Boomtown rebrands as OvationCXM, raises $20m
The latest round brings the company’s overall capital raised to date to more than $40 million.
First Tech Federal Credit Union taps Pegasystems for unified CRM
Pega’s CRM platform will consolidate four different back-office systems at First Tech FCU.
How to drive digital innovation without alienating your consumer base
Digitisation risks alienating retail customers who might not be ready to take the digital plunge.
White paper: Financial services marketing – how to leverage referrals
This free referral marketing guide explains how a brand can flourish by utilising customer-specific tactics.
Gen Z investors want more than crypto and meme stocks
The key thing missing from many banking and investment platforms is personalisation.
Lessons from a car that won’t unlock
Based on recent experiences, here are some thoughts on what finance can learn from the auto industry.
Banking Technology Magazine September 2022 issue out now
Cover story: MONEY PUZZLE – Helping US arrivals get on track financially.
The smart ring that never was
In a world of options, if you don’t get onboarding right, you will never get to do the next part.
Banking Tech Awards USA 2022 Winners Supplement out now
People, projects & products that demonstrated stellar results, genuine innovation and had a tangible impact.
Digital banking beyond your pretty UX
Digital banking is not about pretty graphics, but providing cheaper services, wider choice and more access.
What the FinTech? | S.3 Episode 12 | Tackling the challenges for challenger banks
In this episode of the podcast, we’re joined by Kim Symmons, head of design at UK business bank Mettle.
First Federal Bank of Kansas City debuts new digital banking platform
The new digital offering is powered by enterprise solutions provider Narmi.
Enhancing customer engagement in financial services with AI
AI has had an immediate impact on how customers engage with financial organisations.
How open banking payments will help businesses keep up
With open banking, businesses have what they need to provide a frictionless checkout experience.
FinTech Futures: Top five stories of the week – 19 August 2022
Here’s our pick of five of the top news stories from the world of finance and tech this week.
Digital banking tech provider Bankjoy signs up UMe Credit Union
UMe members will be able to access Bankjoy’s digital banking platform, including mobile and online banking.
Paytech consultancy Focused Labs joins Stripe partner ecosystem
Focused Labs builds custom software products and integrations, including core payments infrastructure.
Banks, broccoli and the peril of going out of date
Like broccoli, a bank can go out of date before anybody realises.
FinTech Futures Jobs: Is now the time to ask for a raise?
Explore thousands of open roles on the FinTech Futures Job Board today.
Banking Tech Awards 2022 – nomination deadline extended
The deadline for nominations for the Banking Tech Awards 2022 is now Friday 19 August.
Great Southern Bank selects Fiserv for core banking upgrade
The bank will utilise DNA from Fiserv as its new core processing platform.
CIBC partners MX for fintech customer data access agreement
CIBC customers will be able to securely share their financial data with third-party fintechs via an API.
