Customers, employees, shareholders: the laser focus of successful digital transformations
Incorporating a customer lens in your digital transformation can boost both revenue and employee satisfaction.
Incorporating a customer lens in your digital transformation can boost both revenue and employee satisfaction.
The company’s website and app with cease to operate from 10 November.
Cora+ leverages generative AI to draw on multiple different information sources to answer customer queries.
Erny succeeds outgoing president and CEO Jim Spradlin, who is retiring after 29 years at the credit union.
We chat with Ecommpay’s Olga Karablina about the state of play of open banking adoption worldwide.
Intuit first acquired Mint for $170 million back in 2009.
Payroll Integrations plans to expand its product line, foster new relationships and invest in its operations.
Archie Deskus has been named as CTO and Jamie Miller joins as CFO.
We chat with iGTB CEO Manish Maakan about how banks can adapt their strategies to meet evolving customer needs.
The funding round includes $16 million in equity and $7 million in debt.
In this podcast episode recorded live at Money20/20 USA, we chat with Scot Lenoir, Chairman of Evolve Bank & Trust.
The bank says its remittance platform provides customers with full transparency over payments.
Paze MD James Anderson chats with FinTech Futures about the fintech’s upcoming product launch.
A handy round-up of the recent funding endeavours of fintech companies across the globe.
TodayPay’s solution aims to help merchants provide “instant” refunds to their customers.
At Sibos 2023, we sat down with Chris Jameson of Bank of America to discuss the shifting transaction banking landscape.
Fiserv says the credit union chose its DNA core banking system due to its “modern technology and open APIs”.
The company has now raised more than $500 million since its inception in 2015.
The deal is thought to complement Block’s 2021 acquisition of Jay Z’s music streaming service Tidal.
The start-up offered a multi-user financial account where consumers could pool their money and make payments.
We chat with Anu Sachdeva of Genpact about the key use cases and benefits of generative AI in banking.
Here’s our pick of five of the top news stories from the world of finance and tech this week.
The CFPB has made it clear to banks that people are entitled to get basic information without having to pay junk fees.
Carefull’s tech helps banks and wealth advisors protect senior customers from financial fraud.
We chat with Infosys Finacle CEO Sanat Rao about the need for banks to continuously evolve to remain competitive.
At FinovateFall 2023, we spoke with David Porter of Genesys about how banks can enhance their customer experience.
We speak with Jason Harrell of DTCC about the emerging cyber threats financial institutions should be prepared for.
Nvayo says that it “is working with the FCA to resolve their concerns and hope to find a solution”.
The biometrics have been developed by the FIDO Alliance and the World Wide Web Consortium.
For banks, core replacement is not the only game in town, with core modernisation being a far less risky option.
With the Care Card, patients can access PayZen’s post-service payment plans through a physical and virtual debit card.
The partnership seeks to solve the “intricate payment challenges” at play within the current gaming ecosystem.
Take a look at the 2023 Banking Tech Awards finalists!
With sign-up taking “minutes”, Experian’s new feature allows consumers to “streamline” their financial experience.
The round also saw participation from existing investors Valar Ventures and Nazca Ventures.
With GenAI in financial services, we’re not just on the cusp of significant change – we’re in the midst of it.
The round consists of $50 million in debt funding and $12 million in equity.
Raisin claims to have experienced a “steep growth curve” amid interest rate hikes and a “savings rush”.
The bank says a “significant component” of the role will be to “leverage new technologies in the AI arena”.
Drivers will be able to complete refuelling payments via an in-car fingerprint scanner.