What I learned from a chatbot about the future of digital banking
We ought to abstract tech away from the schema and focus solely on people.
Chatbot
Revolut withholds $90,000 from investment manager with “no real response” for months
An investment manager’s battle to receive his $90,000.
Transforming the debt collections experience with self-service
The more intelligent collections virtual agents are, the more positive an impact they can have.
Overcoming data sourcing issues when testing finance virtual assistants
These testing challenges inherent to AI systems are compounded by data access issues.
Video: Top fintech stories this week – 14 February 2020
FinTech Future’s weekly news round-up.
Kasisto increases Series B funding round to $22m
The additional $7 million came from Napier Park Financial Partners.
From data to decisions: The rise of AI in retail banking
But first, banks need to de-silo their data and create a single data universe.
The desktop of 2020 and beyond
Clearly, these desktop application integration platforms need to evolve too.
eBook: 5 AI solutions every retail bank needs
Download the DataRobot ebook today
FinovateFall 2019: AI, ML, robotics and digital first
Three exciting days in New York witnessing the latest and greatest from over 70 fintechs.
White paper: How banks are winning with AI and automated machine learning
Discover how estimating the risks or rewards of making a particular loan has become faster and easier
Live webinar: Why operational excellence in payments is critical to your future success
Register to the Red Hat fireside chat live from Sibos!
Solution brief: Five benefits of open banking
Open banking is more than a one-off API. It’s a complete API strategy. Learn the 5 key benefits.
White paper: Enabling PSD2-compliant fraud monitoring with OneSpan risk analytics
Learn more about PSD2 with OneSpan now!
White paper: The architect’s guide to digital core banking in the cloud
Download the Five Degrees white paper now
White paper: How to scale a fintech
Download the GoCardless white paper now
Manulife Bank deploys Kasisto’s AI chatbot
Talk with a robot for all your banking needs.
Conversational AI firm Clinc raises $52m
The Series B round brings the Ann Arbor, Michigan-based fintech’s total capital to $60 million.
Banking on CX leadership?
Practical steps and examples of how to deliver differentiated, superior customer experiences.
ABN AMRO joins investors helping Tealium target global expansion
Tealium’s AudienceStream platform connects customer data in one place.
Appian World 2019: why banks need low-code tech
Revolutionising call centres, and harnessing AI to address challenges such as the demise of Libor.
Webinar: Collaboration is key to digital banking
Sign up to hear from our leading panel of financial and technology companies!
Beyond bots: real conversations for a meaningful customer experience
In our rush to digitally transform, it seems we’ve tried to automate the human, rather than humanise technology.
White paper: Artificial intelligence for executives
Learn how to integrate AI into your organisation with this SAS white paper
I.T. (insurance technology) had to be you
The sector should fall in love with tech that will bring it closer to customers, creating collaboration and trust.
Webinar: The ROI of AI – Converting conversational AI into revenue for banks
Learn how to increase customer lifetime value, customer retention and reduce costs
BBVA picks penguin-powered AI advisor with $9m funding
Bank’s Propel Venture Partners leads Series A in Charlie chatbot.
Sibos 2018: separating the myth and reality of AI in financial services
Where can the artificial intelligence tech have the greatest impact?
Finn.ai raises $11m in Series A funding round
Canada-based developer of AI-powered virtual assistant tech lands $11m.
Bank Independent launches AI-enabled voice banking
New tech makes Bank Independent “a trailblazer among community banks”.
Virtual money assistant Cleo really gets $10m funding
The “Siri of personal finance” speaks about its Series A investment.
Webinar: Overpromised & Underdelivered – Common Misconceptions About AI for Banking
Tuesday, 9 October. Register now!
The case for conversational banking
Adopting AI is a way for banks to create much more engaging experiences and solve a number of customer problems.
Core components of an AI programme
Don’t be afraid to start small.
Disruption on its way, are banks ready?
A disruption is typically an opportunity long before it becomes a threat.
Microsoft acquires Semantic Machines for conversational AI starter
Ambitions to make chatbots sound more human and less like robots.
FinovateSpring 2018 Best of Show winners announced
Congratulations to the five companies whose live demonstrations wowed the Finovate crowd!
Infographic: unlocking the potential of chatbots
Showing how chatbots can improve user experience in e-commerce.
Interview: Cyril Cottu, BNP Paribas Global Markets – the Tesla effect
Artificial intelligence (AI), bots, the demise of email, investment in Symphony and more.
Five ways AI is disrupting financial services
Whether you realise it or not, artificial intelligence (AI) is taking over the world.
