Virtual agent Amelia answers Credit Suisse’s call for tech support
IPSoft’s virtual agent Amelia is not just smart, but also has human qualities such as emotional awareness.
Augmented Reality/AR & Virtual Reality/VR
Virtual branching: how disruptive innovations are changing financial services
The ability to blend artificial intelligence (AI) and human interaction should resonate strongly with financial service organisations due to their need to be highly targeted and responsive. When you provide the right service to a consumer at the right time, you can affect their behaviour and give them the push needed to complete the purchase.
Fintech trends 2017: blockchain, big data… what’s next?
2017 ends with the Bitcoin having surpassed the $19,000 mark. Could this perhaps be a taste of our future?
What does the new iPhone X mean for mobile banking?
Mobile banking is nothing without mobiles, and as Apple leads the way in innovation it provides opportunities for banks to do things differently too. So, with the launch of the iPhone X, what is next for mobile banking in a world that can’t get enough of phone upgrades?
Google chases down Apple with ARCore launch
Google has responded strongly to Apple’s front-running approach to augmented reality (AR) with the launch of a new AR platform, reports Telecoms.com (Banking Technology‘s sister publication). ARCore is the Android equivalent to the Apple ARKit; in short, an AR reality platform for developers. It’s not the first time Google has had a crack at the […]
Worldpay marks the PoC for VR payments
Researchers at Worldpay are investigating how shoppers can pay using a credit or debit card while remaining within a virtual environment. As part of its real ambitions, the payments firm has created a proof of concept (PoC), with the aim to provide the “same levels of convenience, and security” that shoppers have in-store and online, […]
Will augmented reality transform banking?
There has been a lot of rumour and speculation recently, focused around the news that Apple is working on augmented reality (AR) as its next major product. Last year, we saw how fast the take up of AR could be with the introduction of Pokémon Go that became a massive international cultural phenomenon almost overnight. Banks need to prepare sooner rather than later if they are going to take advantage of AR and not be left behind.
Glance and trade: Swissquote introduces VR trading
Swiss online bank Swissquote has developed a virtual reality (VR) trading application that enables users make trades with a glance. The VR headset creates a 360° trading wall for users to monitor the markets.
Can banking “catch” the Pokémon bug?
Pokémon Go has taken the globe by storm, capturing the hearts and minds of adults and children alike in their endeavours to “catch ‘em all” in the latest version of the popular computer game, which builds cutting edge augmented reality (AR) technology into its original gameplay. What can banks learn from it?
Visa Europe unveils augmented reality payment tech
Visa Europe and its innovation hub, Visa Europe Collab, have teamed up with visual discovery and augmented reality app Blippar to bring augmented reality to payments. The new e-commerce solution, unveiled at a recent fashion show in London, enables designer garments to be instantly purchased straight off the backs of models. The pilot fashion brand […]
