Industry outlook report: Joining the great race
How financial institutions are transforming operations to secure their place in the future of the banking ecosystem.
White Papers
White paper: Top three frauds in online banking and how to prevent them
Dissecting digital scams in-depth, showcasing the most important examples and the relevant technical details.
White paper: Video banking – delivering the full potential of next-gen customer service
Discover how next-generation video banking can keep your member satisfaction high, minimise call handle time, and reduce complexity.
White paper: Accelerating P&C insurance sales with digital customer service
The Property and Casualty (P&C) insurance industry is being dramatically transformed by digital technologies.
Case study: Meeting CU members where they are with virtual branches
How Unitus CU achieved a higher satisfaction rating for its “virtual branch” than any physical branch experience.
Aberdeen Report: Customer operations in financial services – how to maximise client value and optimise efficiency
The findings from the survey of 218 financial firms, highlighting best in class customer operation programmes.
White paper: The eIDAS primer
Exploring electronic IDs and how they help EU citizens conduct business with government agencies.
White paper: Five key qualities of a successful AML compliance programme
An effective AML compliance programme will protect your company from regulatory fines and prosecution.
Guide: The X factor – why KYC isn’t enough
Fighting fraud and financial crime doesn’t end at onboarding.
Report: “Fintech vs Fintech”? The rise of digitalisation in banking
FinTech Futures launches its latest report looking into the changing nature of digital technologies in our industry.
White paper: Accelerate financial services innovation
Read this e-book to discover the benefits of Open Source hybrid cloud technologies financial services organisations.
Technical brief: Scalable, actionable anti-money laundering infrastructure
Open source AML solutions offer lower costs, rapid technology evolution, and broad community-based innovation.
Report by 451 Research: The role of AI in automating processes and decisions
451 Research interviewed 593 business and IT leaders and found that 36% are prioritising process automation.
Analyst paper: Improving the customer experience – the top objective for financial innovation
An in-depth look at innovative models that use new technology solutions, data, and AI capabilities.
E-guide: Loan management technology trends
A quick guide to loan management technology trends that empower today’s lending and loan servicing operations.
Guide: This is the future of AI in finance – it’s time to get ahead
Helping every role in the AI project get ahead by providing powerful, scalable solutions to meet business, data science and IT needs.
White paper: Modernising information management systems in financial services
Tackle the new challenges of the digital age with Nuxeo’s Content Services Platforms.
eBook: Five ways data is redefining financial services
Find out about Snowflake’s modern data approach for financial institutions.
eBook: Three data trends in financial services
How banks, brokerages, and fintech start-ups can collect, store, analyse, and share data easily and securely.
White paper: Accelerating insurance digital transformation – three top tech priorities
Actionable advice on what insurers should do and how – when it comes to transforming your business.
White paper: How top companies are better mitigating fraud & enhancing CX with Phone-Centric Identity
Nine of the top ten banks use Phone-Centric Identity to mitigate fraud. Do you?
White paper: Data’s evolution in the cloud – financial services’ long-time data advantage
New research by The Economist about the banking industry’s attitudes, progress, and aspirations for leveraging data.
Report: The State of Data Reconciliation
Data from 300+ heads of global reconciliation utilities, COOs, heads of financial control and transformation.
White paper: The Reconciliation Maturity Model: Part 2 – onboarding and configuration
These tools will empower firms to fully automate reconciliation within five years.
White paper: The Reconciliation Maturity Model: Part 1 – from manual to machine learning
A blueprint for consolidating, automating and driving efficiency across reconciliations – and beyond.
White paper: Back to the future – 8 features of fast and future-proof BNPL technology
Discover the tools you need to get ahead and stay ahead as BNPL grows its market share.
White paper: SME lending – the road to real-time approvals
Discover how rapid innovation, smarter decisioning and faster approvals can be yours.
White paper: Data on demand – the power of real-time data for risk decisioning
How real-time, on-demand data will change the way you make risk descisioning.
Guide: Grow revenues with access to meaningful payments data
A deep-dive into the world of payments data to show what’s needed for best-in-class payments performance.
White paper: How fintechs can increase revenue and combat fraud with Prove Pre-Fill
Prove auto-fills applications with verified data and delivers authenticated digital identities.
Analyst report: Expectation versus reality for payments data monetisation
Identifying the data-led services that corporates want. Download for free!
White paper: Cloud momentum is building in retail banking
Learn how cloud adoption is growing faster than anybody ever envisaged.
Infographic: Modern consumer experiences run on cloud
Cloud technology is the future of finance. Find out how it’ll get you there.
Market commentary: Cloud momentum is building in retail banking
Find out why cloud is the way forward, and how to navigate the journey.
Planning your payments for infrastructure modernisation
Preparing to modernise your payments infrastructure is similar to building a travel itinerary for a trip.
Executive checklist: Hybrid cloud infrastructure for payments
Questions to consider as you evaluate a hybrid cloud implementation.
Analyst paper: Payments modernisation in retail banking
Re-evaluating current infrastructure and payments capabilities at banks has become necessary.
Embedded insurance: a $3tn market opportunity, that could also help close the protection gap
All players should look carefully at this space and define strategies of “where to play” and “how to win”.
White paper: The business value of ServiceNow for retail banks
The value retail banks will achieve annually at $29.54m per organisation ($70,000 per 100 users) by using ServiceNow.
E-book: Migration to cloud – your guide to delivering an intuitive customer experience
Learn how to transform the entire organisation with the migration to the cloud.
