News


Microsoft XP Support Ends, Sparking ATM Security Concerns (April 7, 2014)

Microsoft tomorrow will issue the final security update for Windows XP, a 12-year-old product the software giant says no longer suits the risks of today’s computing environments. But millions of computers worldwide are still running XP, including an estimated 95 percent of U.S. ATMs, experts say.

Study Dubs Omnichannel No. 1 Payments Trend (April 7, 2014)

Payments are in the midst of some fundamental changes that will continually reshape the industry landscape for years to come, according to a new white paper from Vantiv Inc., outlining the top 10 payment trends to watch in 2014.

Redesigning the retail bank, the Fidor way

Banks must take note of the way that technology is changing how customers interact with the world around them and develop products and services that address their needs rather than the banks’.

You think SEPA is over? Think again

Banks should be wary of jumping the gun and assuming that SEPA implementation is a done deal. Far from being over, the task of learning to live with SEPA is just beginning.

Africa’s mobile revolution stands in the balance

Why are different parts of Africa experiencing widely different levels of success with mobile banking, despite years of experience in Kenya? Panellists at the IPS conference in London offered a range of explanations

Stop selling and start listening, say corporates

Banks don’t really understand the needs of corporates and are often so busy focusing on selling that they forget basic customer requirements, according to speakers at the IPS conference in London this week

EBS rolls out mobile FX app

FX trading service EBS has launched Watch EBS, a new mobile app that is designed to show users the global spot FX market in as close to real time as possible.

Vodafone launches M-Pesa in Romania

Mobile money service M-Pesa has launched in Romania, bringing an idea hugely successful in Kenya to a European Union member state for the first time.

Company on the Move: Contact Solutions, Frost & Sullivan Award

Contact Solutions, a Reston, Va.-based provider of cloud-based customer self-service solutions, has been awarded the Customer Value Leadership Award for Best Practices Research on hosted interactive voice response solutions by business consulting firm Frost & Sullivan.

People on the Move: Ari Horowitz and George Zirkel, TabbedOut

TabbedOut, an Austin, Texas-based provider of an app enabling consumers to open, review and pay their restaurant and bar tabs from their mobile phones, has hired Ari Horowitz as executive vice president, strategic partnerships and corporate development, and George Zirkel as chief revenue officer.

People on the Move: U.S. Sen. Elizabeth Warren, New Memoir

Sen. Elizabeth Warren (D-Mass.) has written a book, “A Fighting Chance,” which chronicles her life from growing up in Oklahoma to her work establishing the Consumer Financial Protection Bureau to her 2012 election to the U.S. Senate.

UK mobile banking doubles in a year

UK consumers have doubled the amount of transactions they make on their mobile phones over the last year, according to new figures released by the BBA.

SIA and Orange champion mobile POS in Europe

Orange Business Services and technology infrastructure provider SIA have done a deal aimed at encouraging European banks and merchants to manage more payments via mobile point of sale terminals.