Three trends for insurers to watch in the post-COVID era
We can expect the insurance industry to take some major steps.
Industry Comment
Not your baby
Mind your step. See the line, don’t cross it and remember not to start a fight you don’t have a stomach for.
Dear Luc: To give my customers cards I just need an issuer – right?
Our anonymous fintech problem asks if issuers are all you need to provide cards to customers.
Bill payments lingo you need to know
A handy glossary of common electronic bill payment terms and why they matter to your business.
Top five tips as your fintech company explores European expansion
US fintech companies recognise the potential buying power of the European Union’s 550 million people.
Data-driven design thinking helps banks drive revenue
Clients, who benefit from superior digital experiences, will be happier, too. It’s a win-win.
Keep the change: how fintech is blurring the line between transaction and payment
As payments become more frictionless, how can banks cultivate and maintain customer loyalty?
The future of the smartphone
I’m just saying that we have to dream big to bring about disruptive change that benefits everyone.
Raising the curtain on embedded finance: the next wave of fintech is here
Embedded finance brings an entirely new set of players targeting specific segments into finserv.
Stating the obvious
We need the obvious stated. A lot. And for many reasons.
The role of the ego in M&A
M&A can often be reduced to egos.
How to detect and investigate public sector fraud
Detecting these crimes is one thing; investigating them and stopping fraudsters in their tracks is quite another.
Lessons learned from launching in a pandemic
The speed at which we’ve learned to respond to the market and grow as a business is invaluable.
Financial services are internet-reliant, so how do you prevent downtime?
Digital experience monitoring provides a bridge so that financial institutions can embrace this new digital-first era.
Dirty little secrets and RFPs
Reshape procurement, the process, the risk matrix, the articulation of business value and your sordid office politics.
Dear Luc: What marketing pitfalls should I avoid?
Some fintechs are getting caught out by the regulators when using terms like “banking”.
Taking charge and reducing charges
A major feature of Open Banking is relatively underused – Payment Initiation Services.
Corporate banking’s biggest challenges in 2021, and how to solve them
Three key areas of focus are cash management, working capital, and trade finance.
Does the key to financial inclusion sit in a digital money savings pot?
Fintechs should be looking to develop products that promote healthy and sustainable financial habits.
Firms expect to fully automate reconciliation within five years – here’s how
Firms no longer have to struggle with the pain points brought about by manual processes or legacy technology.
High frequency trading and the data centre
It’s a win-win for this high volume, high risk business.
COVID-19 & the future of data discovery, access and integration
Operating and innovating with data in a COVID-19 world is much more challenging.
Breaking my addiction
I used my phone for so many things. How would I survive without it?
Non-fungible tokens: how do you regulate a non-conventional marketplace?
The scope and applications are vast, and there’s real potential in online gaming.
The Cambridge School and Curt’s jacket
Context matters. Context is everything.
Research digitisation will be the next advantage in the financial markets
Banks are now turning to research digitisation to gain significant advantage and improve client service.
People, not technology, are leading the new fund administration revolution
Asset managers will continue to value people who understand and address their needs.
The alternative currency revolution
We’re likely to see increased collaboration across the financial world.
How financial services leaders can create opportunities in a crisis
Retail banking is set to undergo up to three years of acceleration in digital banking preference just this year.
Time to apply 2020 tax lessons
You should have a candid tax planning discussion with your advisors early
The need for predictable poetry
Despite all our need for uplifting messages and poetry, the reality is we need predictability.
Dear Luc: When is the best time to expand my fintech abroad?
When is the right time for a fintech to go beyond the domestic market?
Technology is winning the fight for financial inclusion
Enlist technology as an ally in the fight against financial exclusion.
Regulating the Brexit deal
In spite of their clear importance, regulators have often met resistance.
Will there be a post-Brexit financial services and fintech boom?
The burgeoning UK fintech sector could soon thrive as never before.
Women in fintech: Clipped wings, part-time stigma & ignorant assumptions
Women highlight gender bias in the financial services workplace.
Banking’s long road to BaaS
The opportunity for BaaS is huge and compelling, but the journey to get there is long and complex.
Digital payments: why they are here to stay
It is not just individuals who are adapting to the shift.
What are the odds…
Are the successful fintech entrepreneurs singing to themselves, “the odds are that we will probably be alright”?
KYC: a revolution towards positive change
I realise I had to work twice as hard to break through some of the glass barriers, perceptions and biases.
