Case study: BBVA – salute the speed
Talk and action – chatbots and artificial intelligence (AI) in practice.
Talk and action – chatbots and artificial intelligence (AI) in practice.
WoraPay tests out its order and pay platform as part of the Arsenal Innovation Lab.
Innovation – the driving force for customer satisfaction. Case study on how to get there.
Sberbank now benchmarks its performance against technology companies not other banks.
These captivating case studies caught our attention in 2017.
Triodos Bank in the UK stands out from the crowd for its ethical values but can it now kick on with a leap into the current account market? Banking Technology talks to UK MD, Bevis Watts, about this major development and the technology that underpins it.
Namibia’s EBank has achieved digital transformation of services with Fiorano’s core banking integration. Fiorano Enterprise Service Bus seamlessly integrates EBank’s Temenos T24 core banking system with third party suppliers and channels facilitating its vision of financial inclusion.
If you’ve worked in information technology long enough, you’ve fallen prey to the urge to pursue technology on the cutting edge or even the bleeding edge.
Stefanos Mytilineos, deputy general manager, digital business retail banking, branch network & deposits, Piraeus Bank Group, shares the bank’s experience of bringing full digital banking experience to brick-and-mortar branches.
Natasha Kyprianides, group head of digital banking and innovation at Hellenic Bank, gives the lowdown on how to apply the partnership strategy in practice and achieve real results.
The UK peer-to-peer (P2P) lending market has flourished in the last decade. Lending volumes among the major platforms are increasing rapidly, pushing the cumulative total above £7 billion for the first time, as the understanding of the investment model continues to grow.
Consumers wrote nearly two-thirds fewer checks per household in 2015 than in 2000, while total noncash payments per household, which includes checks, card payments and electronic transfers via ACH, expanded almost 95 percent, according to additional results released June 30 from the “2016 Federal Reserve Payments Study.” While the numbers are encouraging to those facilitating electronic payments, prepaid providers have some work to do to gain market share.
How did BankMobile become the largest digital bank in the US? Luvleen Sidhu, the bank’s co-founder and chief strategy officer, shares the strategy.
Valley National Bank, a $23 billion regional bank holding company headquartered in northern New Jersey, is undertaking a widespread technology refresh to improve customer experience and profitability.
A bank-wide replacement of its main business applications is ambitious enough but it is just the starting point for Amsterdam Trade Bank (ATB), as it seeks to harness new technologies, adopt a new culture and digitise its business.
How a vendor’s acquisition of a big bank’s platform has led to the development of a utility. Credit Suisse talks about its fees and expense management transformation journey.
Robo-advice has captured a lot of attention in the financial services sector of late, so it is great to find an institution that is putting it firmly into practice. Banking Technology talks to Munnypot, a recent arrival on the UK market.
Our pick of banking tech and fintech case studies – published by Banking Technology in 2016.
Treasury professionals are finally adopting mobile cash management, says Melissa Zajac, vice-president and senior product manager, Key Total Treasury, KeyBank’s corporate online channel. Slowly but steadily. So what are the best practices?
New retail banking apps are released onto the market daily – from traditional banks entering the app era to new disruptive payments services. What does each one of these apps have in common? The need to perform. When Consorsbank, part of BNP Paribas Germany, launched its retail app, it knew performance mattered. The bank shares how it delivered an app that consumers wanted.
Can social media really drive adoption of financial products? Yes, states a Massachusetts-based community bank, Avidia Bank. Kate Cwieka, Avidia’s marketing specialist, shares the bank’s experience in embracing social media and the results. Oh, and practical advice on this “non-traditional” marketing channel. Want to know more on how to apply Hootsuite and Periscope (or find […]
The Singapore challenge Singapore is an advanced economy that employs a variety of clearing and settlement systems. It needed to transform its payments infrastructure to offer instant interbank transfers. The core technology VocaLink could deliver a practical solution, Immediate Payments (IPS), and also offer practical support during the implementation and beyond. BCS could embed IPS […]