Tennis with an octopus
If eight balls are being thrown at you where you were meant to get just one, some may get through that shouldn’t.
Analysis
Customers, employees, shareholders: the laser focus of successful digital transformations
Incorporating a customer lens in your digital transformation can boost both revenue and employee satisfaction.
The new, new thing needs old-fashioned management skills
Swapping out payments technology or core banking at a large firm is “almost like heart surgery”.
Digital transformations: aligning incentives to the transformation strategy
Aligning team and employee incentives to the strategic goals of the transformation is crucial to its success.
Walking the talk with composable banking
Composable architecture creates real flexibility for banks looking to make changes to their cores.
Mainframe as a service
Mainframes are alive and well. But everyone knows they will have to eventually move off them.
The unfolding landscape of open banking
As regulatory sands shift, businesses should be confident moving towards open banking.
Early Warning’s digital wallet offering Paze readies for launch as the US’ biggest banks look to fend off Big Tech
Paze MD James Anderson chats with FinTech Futures about the fintech’s upcoming product launch.
Dodging a dark data disaster
The amount of dark data being collected by firms is increasing, and its overall environmental impact is massive.
The plague of learned helplessness
You don’t always get good options. But there are always options. So show up and make the choices.
Embracing the future: the intersection of fintech and sustainable investing
Fintech needs to evolve to drive a new era of tech-driven sustainable investing in line with changing societal values.
How the UK’s FCA is set to scrutinise banks’ treatment of PEPs with new review
Dr Henry Balani of Encompass Corporation discusses the impact of the review on the UK banking system.
Is this the end of banks as we know them?
Let’s be realistic. “Digital” banking alone is not going to kill off “legacy” or incumbent banks anytime soon.
Living within your means
For people in the money business, we are not very good at talking about money.
Storytelling through numbers: how compelling narratives drive ESG investment choices
The challenge lies not only in presenting ESG data, but doing so in a manner that resonates, educates, and inspires.
AI-powered decisioning is crucial to maximise customer lifetime value
The right decisioning platform that is all-encompassing is key to long-term success, growth, and profitability.
Can banks connect the dots in their pursuit of sustainability?
As ESG transitions towards a matter of law and compliance, a lack of focus could have very serious consequences.
Breaking Moloch: the game theory monster in AI, economics and beyond
Can banks stop their self-destructive tendencies and escape the race to the bottom?
Not paid enough for this
Don’t burn yourself out with work. This is a marathon, not a sprint. Don’t forget to look after yourself.
Can you seek out the line that we cannot see?
If you have the power of the pen but you choose to look the other way, then what hope do the rest of the people have?
Is “digital transformation” a redundant concept?
Perhaps it’s time to move on from digital transformation and welcome the new era of “organisational evolution”.
Can core modernisation give your bank new legs?
For banks, core replacement is not the only game in town, with core modernisation being a far less risky option.
Mainframes on Mars
What do you think we should do differently as the banking industry on Mars? First, lose the mainframes.
Digital transformations: give yourself permission to start again
If your digital transformation is failing, sometimes you just have to hit the reset button.
AI: Will it help or hinder compliance?
AI can’t replicate human nuance nor can it fully comprehend the human motivations for committing fraud.
Nine questions banks should ask a potential core technology partner
Useful tips on finding a partner that provides a balance of exceptional tech and service.
GenAI: friend or foe in fraud risk management?
While tech advancements are made with the best intentions to improve our lives, criminals can also use it to their own benefit.
Transforming the user experience: the dawn of dynamic knowledge rendering in financial services
With GenAI in financial services, we’re not just on the cusp of significant change – we’re in the midst of it.
Small acts of resistance (aka the walk on Sibos)
At Sibos 2023, we went for a walk.
AI and customer care: balancing automation and agent performance
Use cases for developing top-performing contact centre agents: AI simulation training, immersive learning & performance monitoring.
Why fintechs can’t afford to swipe left on ESG
Fintech companies are uniquely positioned to lead the way in integrating ESG.
What we don’t dare talk about
The financial services industry and society in general needs to do more to support women going through the menopause.
Sibos 2023: How Economy-as-a-Service is shaping the way we work
The Economy-as-a-Service (EaaS) model is progressively reshaping multiple sectors, most notably financial services.
Sibos 2023: “Would you like data with that?” – why ‘good’ corporate banking is now far more than just the money
We’re starting to see more FIs providing data services as part of their corporate banking offering.
Sibos 2023: The Future of Money – the ghost of panels past
This year at Sibos we have a Future of Money reunion. Not just to opine. But to be held accountable.
Sibos 2023: Empathy and AI – banking’s duty of care
Ultimately, the responsibility lies with humans to decide where, when, and how AI is deployed.
Sibos 2023: Mapping the Canadian fintech story
With Sibos 2023 taking place in Toronto, Canada, we take a look at the country’s growing fintech scene.
Sibos 2023: Why AI in banking is more evolution than revolution
AI is nothing new for banks, and the current hype is unsustainable.
Sibos 2023: State of play – open banking and open finance
To see real progress in open finance, it requires the industry to collaborate – a key theme of this year’s Sibos.
Sibos 2023: You can’t manage what you can’t measure – the role operational data will play in the successful transition to T+1
Automated solutions enabling the timeliness of middle office processes can be key to the T+1 readiness.
