Analysis


Cultures have no borders

The financial services industry has a key role to play in shaping a truly borderless financial world.

Miracles on minimum wage

I don’t know what it would take for people at the top to take their own empowerment spiel seriously.

Can’t touch this

Touchpoints with customers are not a good thing. Stop counting them. Stop wanting them.

Cloud banking: 60 years on

Cloud is all the rage again, and the advantages for banks of being truly cloud native are huge.

The procurement saints

Procurement buddies, those workday saints, have always been what separates a good day from a terrible one.