Human Interest Recognized as Top Rated 401(k) Provider by G2 and TrustRadius; Also Wins Stevie Award for Achievement in Customer Satisfaction
Human Interest continues to win accolades and is doubling down on Customer Experience with a new office in Utah’s Silicon Slopes
SAN FRANCISCO, May 12, 2023 (GLOBE NEWSWIRE) — Human Interest, a fast-growing fintech and 401(k) software provider, has been recognized as a Top Rated 401(k) provider by G2 and TrustRadius, in addition to winning a Silver Stevie® Award for Achievement in Customer Satisfaction. In the last year, Human Interest has seen strong customer growth, eclipsing 15,000 customers, representing 300% customer and revenue growth1. Recognitions include:
G22: Human Interest is the top rated 401(k) software and secured a prominent place in the “Leaders Quadrant” on G2, the world’s largest tech marketplace for comprehensive software reviews. In addition to overall top position in the 401(k) software category, Human Interest exceeded the average score in the following categories: Ease of Use, Quality of Support, and Ease of Setup3.
TrustRadius4: Human Interest is named a Top Rated 401(k) provider by TrustRadius for 2023, in addition to being recognized for its feature set, value for price, and the relationships built with their customers.
Stevie® Award for Achievement in Customer Satisfaction5: Human Interest secured a Silver Stevie® Award from the American Business Awards acknowledging its exceptional service.
The feedback received from the American Business Awards reflected the caliber of Human Interest’s customer-centric approach. “As a judge, I was impressed with Human Interest’s innovative approach to providing high-quality retirement benefits plans for small and medium-sized businesses. Their team demonstrated a deep understanding of the challenges faced by these businesses, and their technology solutions were highly effective and user-friendly. Their customer support was exceptional, and they provided valuable guidance and support to their clients throughout the process. Overall, I highly recommend Human Interest to any business seeking top-quality retirement benefits plans for their employees.”
Rakesh Mahajan, Chief Revenue Officer at Human Interest added, “We have secured these prestigious awards because of our team’s laser-focus on providing our customers with exemplary service in conjunction with our tech-forward platform. We have big aspirations to revolutionize the retirement industry and are committed to pushing the bounds of what customers come to expect from a 401(k) provider and this is just the beginning. I am excited to share that we are opening our second office in Utah’s ‘Silicon Slopes’ to deliver an entirely U.S.-based customer experience.”
About Human Interest
Human Interest Inc. is an affordable, full-service 401(k) and 403(b) provider that seeks to make it easy for small and medium-sized businesses to help their employees invest for retirement. Founded in 2015 and headquartered in San Francisco, Human Interest helps employees in all lines of work access retirement benefits and a path to financial independence. Investment Advisory services provided through Human Interest Advisors, a Registered Investment Adviser and subsidiary of Human Interest Inc. For more information, please visit humaninterest.com and humaninterest.com/hia.
This content has been prepared for informational purposes only, and should not be construed as tax, legal, or individualized investment advice. Neither Human Interest Inc. nor Human Interest Advisors LLC provides tax or legal advice. Consult an appropriate professional regarding your situation. The views expressed are subject to change. In the event third-party data and/or statistics are used, they have been obtained from sources believed to be reliable; however, we cannot guarantee their accuracy or completeness. Investing involves risk, including risk of loss. Past performance does not guarantee future results.
Media Contact:
Human Interest
Madelyn McHugh
[email protected]
1 As of May 10, 2023
2 G2 Leaders: as of 5/5/23. To qualify a product must place in the “Leaders Quadrant” of the G2 Grid at the end of the quarterly evaluation period. The G2 Grid maps qualifying companies into quadrants based on User Satisfaction rating and a Market Presence score that considers data from online sources, including, among other criteria, the amount of reviews and web presence. A product must have 10 reviews to be considered. In this period, 6 out of the 18 products listed in the 401(k) software category on G2 qualified. During this period, Human Interest solicited clients for G2 reviews in exchange for nominal non-cash compensation. Active solicitation and non-cash compensation will make a customer more likely to portray Human Interest favorably. Testimonials may not be representative of the experience of others and past success does not guarantee future results. From 5/25/22-12/31/22, Human Interest offered gift cards as an incentive for customers to complete G2 reviews. A higher nominal value was offered for non-anonymous reviews. The G2 Grid is updated daily. View https://www.g2.com/categories/401-k?utf8=%E2%9C%93&selected_view=grid#grid for the most recent grid results, https://research.g2.com/methodology/scoring for full methodology, and https://www.g2.com/products/human-interest-401-k/reviews for most recent rating.
3 As of 5/10/23. Calculated by G2 based on the average ‘satisfaction score’ for the Top 6 401(k) software products.
4 TrustRadius Rating of 8.4 out of 10, as of 5/10/23. Ratings fluctuate in real-time. Visit here for most recent rating. Human Interest solicited clients for reviews in exchange for nominal non-cash compensation. Active solicitation and non-cash compensation will make a customer more likely to portray Human Interest favorably. Testimonials may not be representative of the experience of others and past success does not guarantee future results. From 8/23/22-12/31/22, Human Interest offered gift cards as an incentive for customers to complete reviews. Read our full disclosures www.humaninterest.com/disclosures/. “Top Rated 2023” award criteria: based entirely on customer reviews, 10 reviews required, trScore of 7.5 or higher, and must earn >0.5% of all site traffic in the category. Winter 2023 “Best of” badges: 10 reviews required. Based on customer reviews and ratings on Key Insights: “Best Value for Price”, “Best Feature Set” and “Best Relationship”, per category. “Best Relationship” based on: “Would Buy Again”, “Implementation Expectations”, and “Sales and Marketing Promises.” If addt’l vetting was necessary, newest review volume was heavily weighted. Top Rated 2023 award criteria: based entirely on customer reviews, 10 reviews required, trScore of 7.5 or higher, and must earn >0.5% of all site traffic in the category.
5 On April 27, 2023, Human Interest was awarded the “Silver Stevie Award” medal in the 2023 American Business AwardsⓇ for “Achievement in Customer Satisfaction.” Winners were determined by the average scores of more than 240 professionals worldwide in the three-month judging process. Read more about the winning organizations: http://stevieawards.com/aba/2023-stevie-award-winners and criteria for the award here: https://stevieawards.com/aba/judging-awards-process. American Business Awards are registered trademarks of Stevie Awards, Inc. Stevie Awards, Inc. is not affiliated with Human Interest. This recognition is not indicative of Human Interest’s future performance.
