FlightHub introduces Cancel for Any Reason offering, providing enhanced flexibility and peace of mind to travellers in Canada and the US
New travel offering allows travellers to cancel their trips with ease, ensuring greater confidence and convenience for every journey.
MONTREAL–(BUSINESS WIRE)–FlightHub™, a Momentum Ventures subsidiary and leading North American online travel agency has announced the launch of a new Cancel for Any Reason (CFAR) offering, in partnership with Cover Genius, the global insurtech for embedded protection. The new CFAR offering, powered by Cover Genius’ award-winning global distribution platform XCover, will provide customers peace of mind knowing they can quickly and easily receive refunds if plans change, and they need to cancel their flight for any reason.
According to a recent analysis of the top 10 international itineraries from FlightHub, this new offering costs 40 per cent less than the next fully refundable fare elsewhere.
Accessible refundable coverage with just a few clicks
FlightHub customers can now add CFAR to their booking at checkout. This addition allows customers in Canada and the US to cancel their trip for any reason up to 48 hours before departure and receive up to 100 per cent of the booking cost back with no documentation or proof required. Additionally, if travellers are unsure about purchasing the CFAR offering when booking their tickets, they can purchase the CFAR option up to 24 hours after booking through FlightHub’s website. With XCover, FlightHub customers can submit a claim within minutes from anywhere in the world. Refunds are quickly paid out in more than 90 currencies and XCover also offers 24/7 claims submissions in over 40 languages.
“Booking a vacation without the option to cancel can be risky, but many refundable fares are out of the budget for North Americans. With our new CFAR offering, travellers can book vacations with even more confidence knowing that their travel investment is safeguarded,” says Christina Allen, VP of Partnerships at FlightHub. “This new offering helps advance our unwavering commitment to enhancing the travel experience, offering solutions to help solve our customers’ travel pain points.”
“We’re excited to partner with FlightHub to introduce a CFAR option so customers can easily and quickly get up to 100 per cent of flight costs back if they need to cancel, for any reason,” said Kyle Keogh, Chief Business Officer, Americas at Cover Genius. “Our research shows the global travel sector is seeing higher demand and satisfaction with CFAR. 60 per cent of travellers are highly likely to book airfare when given the option to purchase CFAR, that number goes down to 48 per cent when the offered protection requires them to provide documentation (such as a doctor’s note or evidence of transport interruption) when submitting a refund request. By providing our merchant partners with innovative travel offerings like CFAR, they can better meet the evolving needs of today’s travellers who desire a quick resolution when something goes wrong.”
About FlightHub
FlightHub™, a Momentum Ventures subsidiary, is a leading North American online travel agency (OTA) based in Montreal, Canada. FlightHub proudly serves millions of Canadians each year, enabling more people to visit new places and explore new cultures. FlightHub’s goal is to offer travellers the most affordable flights, optimal itineraries, and exceptional customer service. The leading online travel agency (OTA) believes that broadening travel possibilities and connecting people across borders increases human consciousness, reduces fear, and inspires positive change. Founded in 2012, FlightHub has facilitated more than 30 million connections.
For more information, please visit: https://www.flighthub.com/
About Cover Genius
Cover Genius is the global insurtech for embedded protection. Through XCover, its award-winning global distribution platform, it protects the customers of the world’s largest digital companies with seamless, end-to-end experiences. Licensed or authorized in over 60 countries and all 50 US States, the insurtech enables partners to embed and sell multiple lines of insurance and other types of protection, resulting in an industry-leading post-claims Net Promoter Score (NPS) and more than 30 million happy customers. For more information, visit covergenius.com.
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