Q&A: David Morris, CCO of Yorkshire Building Society – automation, digitalisation & service
David Morris discusses automation, its impact on customer service and the changing nature of branch-based banking.
Yorkshire Building Society
Yorkshire Building Society opts for OutSystems
Installation of a new integrated development environment underway.
UK’s Yorkshire Building Society goes live with nCino for lending ops
US vendor nCino gets second client in the UK.
Capriza powers Yorkshire Building Society mobile move
UK-based Yorkshire Building Society (YBS) has chosen Capriza’s platform to help improve its digital and mobile capabilities. The society will use the platform to let its customers connect and apply for its mortgages and savings accounts through mobile devices. Nick Mortimer, head of marketing and e-commerce, Yorkshire Building Society, says Capriza’s platform offers “very little […]
Unisys gains new taker for Stealth data protection solution, Yorkshire Building Society
The UK’s second largest building society, Yorkshire Building Society Group (YBSG), has opted for Unisys’ Stealth product to secure customer data and achieve compliance with the new Payment Card Industry Data Security Standards (PCI DSS). This is a five-year deal. YBSG will use Stealth to micro-segment its network to create secure communities of interest (COIs), […]
Yorkshire Building Society automates appointments system with BookingBug
BookingBug says Yorkshire Building Society (YBS) has become “the first truly omnichannel mortgage provider” with its new system that enables booking appointments in branch, online, mobile and call centres. UK-based BookingBug specialises in appointment scheduling and event management software. The new system has centralised data across 3,000 staff in 200 branches at YBS, and cut […]
Regulation is a “moving floor” says Yorkshire Building Society
The constantly changing tide of national, European and global regulatory change is making life difficult for Britain’s building societies and banks to keep pace, according to Mark Smith, head of ALM at Yorkshire Building Society.
Cloud makes inroads into UK mid-tier as Leeds Building Society joins HP alliance
Leeds Building Society has joined the shared services alliance founded by HP Enterprise Services and the Yorkshire Building Society in September, in a deal that will see the society move its core application for mortgages and savings to the cloud. The deal also marks a growing recognition among the UK’s mid-tier institutions of the power of cloud to help them move with the times.
Yorkshire paves a path in shared services with HP alliance
The UK’s second largest building society is being moved to a modern delivery platform managed by HP, with the establishment of a Shared Services Alliance with HP Enterprise Services UK to offer the platform to a wider range of UK financial services institutions.
Yorkshire Building Society to offer PFM through eWise tech deal
Yorkshire Building Society is to offer online personal financial management capabilities through a multi-year agreement with eWise.
