LogMeIn goes for AI gold with Bold360 virtual assistant
A chatbot and virtual customer assistant to make service “more engaging and intuitive”.
A chatbot and virtual customer assistant to make service “more engaging and intuitive”.
Massachusetts-based software provider LogMeIn has acquired Nanorep, a chatbot and virtual assistant company, for $45 million to boost its artificial intelligence (AI)-powered ambitions in customer engagement. Headquartered in Herzliya, Israel, Nanorep uses AI and patented natural language processing technologies for self-service solutions. A number of companies, such as financial software firm Intuit, Vodafone, and non-fintech […]