The convergence of CX and FX and the impact to user experience
Companies that create an optimised, secure UX will continue to stand out above the rest.
IDology
The intersection of digital identity verification and customer empowerment
Mobile onboarding must deliver an experience that is secure and friction-free.
Data intel firm GBG acquires IDology for $300m
UK firm buys identity verification and fraud prevention specialist for American dream.
Customer Not Present threat prompts response from US providers
As the US moves to adopt EMV chip and PIN cards and mobile payments, authentication is becoming a serious concern, particularly for customer not present transactions – evidenced by the number of Money20/20 exhibitors focusing on the topic in contrast to the blockchain focus of much of last year’s event.
