Video: Genesys at FinovateFall 2023 – Modernising the customer experience in banking
At FinovateFall 2023, we spoke with David Porter of Genesys about how banks can enhance their customer experience.
Genesys
Report: Customer journey analytics and management in financial services
The key to delivering seamless, differentiated customer experience.
Webinar: Banking customer centricity with journey orchestration
Improve personalisation decisions across all channels and touchpoints, CX and achieve business goals.
White paper: State of customer experience in financial services
Insight on the shifts driving the CX priorities and practical information on how best to address them.
White paper: Next-level digital transformation in banks
How to transform the customer banking experience to compete in today’s always-on digital economy.
