The What the FinTech? podcast | Season four’s jailed buzzwords
We run down all the buzzwords our podcast guests wanted gone from the industry this year.
First Direct
Video: First Direct at FinovateEurope 2023 – The future of open banking
Saira Khan, head of innovation and partnerships at First Direct, discusses what the future might hold for open banking.
First Direct enhances app with data specialist Bud
First Direct and Bud are partnering to provide enriched data and services via the bank’s app.
First Direct nabs new CEO from HSBC
Pitt comes with nearly 11 years banking experience.
Mastercard signs debit card deal with First Direct
First Direct becomes fourth UK bank to offer Mastercard debit cards.
First Direct founder leaves retirement to join mortgage platform Dashly
Mike Harris becomes chairman of the company.
HSBC takes on digital challengers with First Direct overhaul
The telephone-based brand is looking at AI and in-app technology.
First Direct invites customers to co-create new products
The launch of fdesign follows the introduction of peer-to-peer payments system fdpay in January.
First Direct and Bud buddy up for open banking action
Offering third-party products through the bank’s app.
First Direct unleashes social media payments
Today is fdpay day as peer to peer payments are on the way.
First Direct yearns to be markteplace king with artha pilot
Artha pilot using technology from UK-based web and mobile app Bud.
HSBC UK heads towards open banking through fintech partnership
HSBC UK and its First Direct online banking subsidiary have partnered with fintech start-up Bud to provide customers with an integrated selection of financial services products and tools from across the market.
HSBC and First Direct to get VocaLink Pay by Bank app
VocaLink’s Pay by Bank mobile payment app will soon be available to customers of HSBC and its subsidiary, First Direct. Pay by Bank app, created by VocaLink’s payment innovation team Zapp, enables people to make “digital debit” payments for goods and services via their banking app, with payment made directly from a current account. HSBC […]
HSBC launching voice recognition and touch security services in UK
HSBC is launching voice recognition and touch security services in the UK, which will be available to 15 million banking customers. Customers of First Direct, a division of HSBC, will be offered the biometric recognition system over the next few weeks, followed by HSBC’s in the summer. HSBC is not the first to do this […]
“Big four” banks lose ground in current account market
The big four high street banks lost ground in the current account market in the first year of the UK Payments Council’s current account switching service, mainly through poor customer service. But the guarantee did not accelerate the pace of account switching, according to an independent survey of bank customers.
HSBC losing out in UK account switching battle
HSBC has lost more customers since the introduction of the UK’s account switching service than any other major retail bank, according to figures published by advisory firm TNS.
Research firm aims to identify winners and losers in High Street struggle
A new monthly index that measures UK current account switching has been launched by research firm TNS, providing a snapshot of changing consumer behaviour as the UK Payments Council’s switching service begins to take effect.
