Modern organizations know that eliminating the inefficiencies of paper processes is key to improving customer experience and achieving operational excellence. End-to-end digital processes make it possible for customers, employees and partners to do business from anywhere, anytime on any device. E-signatures are a key component of any enterprise digital strategy because without, processes will still […]
Without the right digital strategy, small and midsize banks risk ceding built-in advantages to larger competitors. Below is a step-by-step guide on how to successfully move into the digital realm and retain customer engagement (and sales). Mobile banking has become an imperative for retail bankers looking to keep pace with the industry and satisfy customers’ needs. It […]
European financial services companies must close the gap between vision and execution in their digital strategies, and here are the findings to support this statement. Whilst major European banks and insurance companies appear ready to embrace digital as a solution for maintaining both revenues and relevance, research from Accenture shows they will need to work a […]
